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December 2023 by Zak
Rude employees, bathroom out of service
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November 2023 by Draco Pham
Horrible. They refused my service due to got full tank filled elsewhere. As restaurant owner, producer and doordash RAC. I dishonor this one. The clerk is so bossy11/27/2023: A complaint filled to Gov under my company. Hope you improve after it.
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November 2023 by Element Echo
The rudest worker Javier no costumer service at all so terrible. Absolutely a nightmare to get air in this place dont bother. Just keep driving a little bit further to Cheveron or Shell they have free air and nice bathrooms and best of all they have a friendly crew. Not gonna lie the crew here look like they gonna mug you straight hood. DO BETTER ARCO! Both arcos are not worth it just drive a little further not worth it.
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November 2023 by Michele Denys
I do not recommend this place, we started to fill up our diesel truck. Went inside and asked to use the restrooms and he said No… It’s only for customers. We explained to him we’re filling up with diesel right now. The clerks name was Javier, he was not pleasant and rude… it was not til my husband went in with the receipt and expressed his dissatisfaction when he finally gave us the key!
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June 2023 by Dennis W.
Went to get gas and went into the store. Asked to use the restroom and was told it was closed. I pointed at the bathroom door with the sign above showing mens and women's bathrooms and asked, "why? They're right there." And the worker smiled at me and said "closed". So I asked, what do you use when you have to go and she said "we have our own." I looked around and there's no other bathroom, so I told her "first that's a lie and second I just filled up my tank, so you're telling me a paying customer can't use your bathroom but an employee can?" She just smiled, shrugged, and said "yes, not for customer". This Arco am/pm is down the street from The Fountain valley sports complex. So all you travel baseball families with kids that'll stop by to use the bathroom while you fill up and get drinks and snacks - don't come here. Customers should come first and this type of arrogant behavior and non customer Service shouldn't be rewarded with our money. Whoever owns this Arco should provide an explanation why a paying customer, in the middle of the day, would arbitrarily close a bathroom. Time to start boycotting places like this.
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May 2023 by Jennifer Lai
Stopped to get gas and snacks - cashier would not let us use the bathroom. What gas station does not let paying customers use their bathroom??
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May 2023 by Tristan Palmer
Wouldn't let anyone use a restroom
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February 2023 by Ross B
My credit card was skimmed here.
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February 2023 by Ismat Faiz
Worst customer service. Javier is a disrespectful worker, and he's not attentive at all. I had to wait for him to finish playing on his phone in order to assist me. I'm not coming again.
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January 2023 by Jon B.
Horrible people working there. No Customer service, attitudes and not helpful. I Go across the street to other Arco for better prices and service!!
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January 2023 by Theresa H.
I stopped here because my tire indicator showed I was very low on air in one tire. I noticed once I stopped and looked I had a small nail in that tire and asked for the attendant to turn on the air compressor. He informed me that in order to use the air to fill up my tire I would have to purchase gas and that he did not have a code for me. This is a safety hazard and is unacceptable. I have gone to other arco's for air in the past and was never told I had to purchase gas in order to use the air compressor.
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January 2023 by Nicolas J.
WHAT THE HECK WAS THATI came here since Bank of America said "the gas station has a bathroom" I guess they meant ampm next door.I come inside look at drinks first since I am thirsty even with having to use the restroom XDI go to the counter and ask the guy working who seemed to be chit chatting with someone who seemed like his buddy while on a laptop.I asked politely "hey I'm gong to buy a drink but do you have a restroom inside or outside I can use" The guy then awkwardly told me no don't spend my money here and to leave. Okay? Not sure what the rude send off was about. You could've just said sorry no bathroom instead of belittling me telling me to "buy something" I said no problem, you tell me to not waste my money and to leave.Sad I gotta review a gas station but whoever was working 1-4-23 1:09I hope you have a terrible new year since your attitude and customer service would match then xD
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September 2022 by Wesley Han
The one time I got gas for less than $5 in a while
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July 2022 by Jay Christ
Place is a crapshoot. The guy at the counter was asleep when we walked in then refused to let us use the tire air pump unless we bought somthing, so we bought somthing and then he said that actually we had to buy gas(we had already filled up before our tire gauge light came on). I went across the street to the other arco ampm and they let me use the tire pump no problem.
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January 2022 by Iris Shaw
We appreciate going to this service station on the grounds that their staff is so kind and amiable to their clients! They in all actuality do have a convenience store to get a few chips and confections! It's energetically suggested!