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May 2022 by Daniel D.
The elderly lady who runs the post office is literally the " RUDEST " person to deal with for anything. She needs to check her attitude @ the door before she starts dealing with the general public. Not returning to this place!
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March 2022 by Heather N.
So this bothered me, I love hallmark and I came in today I don't know if this is a coincidence but I went into the store and saw a bunch of Disney princesses in the front. They had Ariel, Jasmin, Snow White, Cinderella in front. Tucked in back was Mulan. With all the Asian hate going on this really rubbed me the wrong way.
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February 2022 by Sabrina T.
I was gonna drive down there but I decided to call and this old lady literally hung up the phone as soon as she said no we don't have the item. We arnt in the 1950s anymore work on your customer service lady
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January 2022 by April O.
Shopped here recently and this young girl gabby was so beyond helpful and so so sweet! She definitely deserves a promotion! She went above and beyond helping me find the right gifts for my family members and they all loved the gifts! Will be back because of the great customer service she provided! Thank you gabby.
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January 2022 by R B
I loved all of the different selections of so many kinds of great gifts. What really NEEDS improvement is the way employees make customers that are of Latin ethnicity feel like if they are thieves. My wife, daughter & I were shopping for some gifts for friends the entire time we were shopping not one employee asked us if we needed any help. I did observe that they had NO PROBLEM following us as if we were going to steal the items we were picking up. When we went to pay the girl at the counter asked if we were members which I replied no at that point she just continued to ring us up. I was upset because the Asian lady that had just been rung up before us was asked the same and answered no the sales person then proceeded to explain the benefits and offered to sign her up which she did. I believe your staff needs to be taught equality for each customer entering your establishment. HOSPITALITY goes a long way in this industry. You never know I could be someone rating your business.I hope I do get a response from the owner because after reading some of your reviews I did notice that they only respond to positive reviews hopefully that rude hospitality doesn't start from the top.
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January 2022 by Rhoda Sue Rohr
Great store! Lots of product and Super Nice Staff!
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January 2022 by Susan Cunningham
They always have great stuff. I lose time just looking.
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December 2021 by Ray G.
With all the big box stores & Amazon it's nice to have a local store like this still around. Great selection of specialty greeting cards. I needed a Bat Mitvah money holder card. Bingo! They had a few to choose from. Nice, friendly, & helpful staff.
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December 2021 by Steve Husting
I never cease to find exactly the right card I need here. They have gift bags, ornaments, clothing, gift books, and a small post office. The staff has always been upbeat and helpful. The post office workers are speedy. I've been a customer for years.
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December 2021 by Kat S.
There is no better holiday shopping than checking out a Hallmark shop for ornaments, cards, and all manner of wrapping necessities. I traveled to my normal Hallmark stop, only to find it closed (sigh, note to self: look up businesses before you get in the car to make sure it is still in business). Disappointed, I went home to re-strategize. I discovered that Erin's Hallmark was the closest and planned a day to head over there. Upon entering, I was happy to find a large space that sparkled and shone with holiday temptations. I would highly recommend this store! It is well-organized, neat & orderly, and the employees are friendly (but not in a 'follow you around the store' kind of friendly). At every turn there was something wonderful to look at. My mind spun with the possibilities, but my wallet's shouts of, "You only came in here for cards!" kept running through my mind. "OK," I muttered as I wandered over to the card section. Individual and boxed cards (seasonal and non) are available. I picked up my holiday cards, and managed to make it to the register without adding to my totals. Shhh, don't tell my wallet, but I'm gonna go back in a week or so!!
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November 2021 by Daniel Zukle
Friendly staff. I actually went to the post office they have here. Very helpful in trying to save you as much as they can.
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September 2021 by Manny Santana
Being that there aren’t that many hallmark stores around found this one in fountain valley. Lots to select from. Lots to see didn’t spend to much time in the store browsing but definitely will return to look some more.
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July 2021 by Richard Portis
Very nice staff. Awesome knowing that a post office was inside..got stamps.
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July 2021 by Julie Ritchie R.
I absolutely love coming into this particular Hallmark store. The staff are the heart of it; they are so kind & they always greet you. Always asking if you need any help. The store is always clean, well stocked w/ so many variety it's hard not to spend more than a couple hours there. The selection of cards is perfect. Marilyn, Summer, Charity, Julie, Carmella & Elizabeth are a great team. I've been shopping here since 2011 when I was visiting the area. Now I make it a point to come here for any & every occasion going on in life. The holidays, cartoon character, so many things to shop for all of your friends & family. Star Wars, DC Comics, Disney Animation, The Beatles, are just a few themed items I have seen sell out very quickly. So the merchandise is always changing but that's good, makes way for new things. The service here is truly the best. They care about their shoppers. They are friendly & truly help. It's rare these days to have this excellent customer service.
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May 2021 by Jairo Castillo
When I was employed I used to ran to this mine beautiful place to mail my letters and my packages. Also to kill some time I spy to the fabulous merchandise as this store carried all type of useful items.Erin's Hallmark, thank you for helping pur country in rebuilding our disastrously economy, we are on the right way.Thank you!?❤?❤?❤?❤?❤?❤