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March 2024 by Bryan S.
edgar and david are some of the best employees ive ever met at a retail store . david answered every question ive ever asked and edgar even helped load my 72inch toolchest onto my trailer by hand . pls dont ask him to do this again
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February 2024 by Phil Spencer
Staff are helpful, store is tidy, and this particular location is great for hobbyist and professionals alike. After getting my new power tools it was great to head over to BevMo and aquire some Jack Daniel's I can drink while operating.
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December 2023 by Varinder S.
Great store. Very organized. I love this place. I went for some wheels, so many options and some tools brand are very new to me.....
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October 2023 by SMB Tech
Clean, well organized, great selection of products. Best resource for the DIYers who don't want to spend a lot of money on name brand tools.
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October 2023 by Devendra Alimchandani
One of my friends recommended it. Great merchandise. Good service by aisle staff. Less registers open. Competitive pricing.
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September 2023 by Ganesan Arumugasamy
Nice shop. Good staff much helpfulStandard goods. I like
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September 2023 by Bill
Cleaner location than many others I've shopped at. Staff was friendly with the exception of one lady at the register. She gatekeeps coupons like the dragon guarding the castle in Shrek.
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September 2023 by catalina reyes-marsh
I love shopping at these store.Found myself a good drill that was needing fir my home project.
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July 2023 by R Too
Love Harbor Freight and frequent SJ and Fremont location. I only gave this location 3 stars because one of the staff here is actually awful as when she is the only person on register, she is noticeably the slowest cashier I’ve ever met and incredibly rude, every time, even when the store isn’t busy somehow there are 10 people waiting in line due to the incredibly slow speed and continuous rude tone. I’m a regular customer but going further than this particular cashier, there are staff walking around doing who knows what when the lines are long. Do yourself a favor and go to another harbor because somehow Fremont location finds a way to give a mediocre experience, I’m likely going to stop frequenting this location.
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July 2023 by Carlos Chan
Always have a good service and great price. Thanks guys
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July 2023 by Jim Smith
My first and last trip to Harbor Freight. I visited this establishment earlier today for a hole saw and drill bits. Due to the price of the hole saw, I decided to purchase only the drill bits and headed for the checkout. There were two gals at the front at checkout stations. I got into the empty line and was told to move to the line occupied by two individuals. Waited and waited while the one gal just stood there staring off into space. Finally, just tossed the bits aside and walked out. They’re obviously not motivated to sell merchandise. This store has a lot of off-brand tools and a rather odd vibe. Never again.
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July 2023 by Ed J
Love the sales . I usually buy an item and buy the insurance since the product is not design to last. Buy the one year insurance policy. It is worth it!
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July 2023 by J C.
This is gonna be a lengthy review about my shopping experience at the Fremont Harbor Freight. In particular, this is about my encounter with an extremely rude and yet incompetent employee with a subtle display of bigotry. Recently stopped by the Fremont store as I heard from my neighbor that HF was running their monthly promo, which offered certain low valued merchandises for free for being on their email subscription. I later checked my email and sure enough, HF sent me a coupon for a free pack of microfiber cloths with "no purchase required" and "just for stopping by". I then decided to swing by after work, went inside to check out the latest gadgets but didn't see anything that tickled my fancy. So I just grabbed the free cloths without buying anything and proceeded to the cash register. Seeing that I had nothing to ring up but the freebie, the cashier (a short medium-build Caucasian woman in early 60's with a brown pony tail and glasses) became quite rude and had a major attitude saying the coupon on my phone was "not a real coupon". This was without her even looking over the coupon I presented. I then explained that the email was sent to me from HF, and the coupon was current for this particular merchandise with the correct item #. She wasn't having any of it and basically ignored me. She then called over the manager standing nearby, but by then I was unable to present the coupon to the manager as my crappy phone had just froze... talk about bad timing!! I didn't want this douchebag of a cashier continue causing a scene, and I couldn't stand being around her negativity any longer, so I just told the manager not to worry about it and left. While unpleasant, I just shrugged it off as an insignificant encounter with a trashy individual having a bad day. I couldn't care less about not getting the microfiber cloths. When I got home, my neighbor just so happened to be in his garage. So I went over to chat about my latest experience at HF. To my surprise, homie also got ringed up by the same cashier earlier but had absolutely no problem getting the microfiber cloths. And no, he ended up not buying nothing neither! This got me thinking.... the difference between the two of us is our ethnicity (Me=dark skinned Asian, Neighbor=white European). Could it be that racism was at play? I hate to come to such conclusion, but then I failed to come up with anything else to justify the vastly different shopping experience between myself as a person of color, and my neighbor / fellow HF shopper who is white. Needless to say, this shopping experience at HF reminded me that racism is alive and well even in 2023. It's too bad that the Fremont branch is actually one of the better HF's that is well organized and the staffs are generally pleasant and helpful... or so I thought. This review is probably irrelevant to those of the majority race. But for those that are "colored", don't shop there with an expectation of equal treatment from the racist, rude, and downright disrespectful staff.
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July 2023 by Maximiliano Cabrera
Needed a motorcycle stand, went in and talked to an employee. He was helping other customers but was quick and efferent in helping everyone. He couldn't find my item at first but checked the system and saw they did have it in stock, went and found it, and wheeled it to the front me to to check-out. Overall great service!
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July 2023 by Juan M Montano
I like harbor freight and there special prices. I resently went and got a few things like this wire brush cost just a little over a buck In my opinion one of the best brushes for the price .
