Chase Bank

Most Recent Comments

• October 2024 by Michael Welch
  Excellent service. Chase Bank keeps indores very clean. Every time I come in for appointment I reguest Daisy she gets the job done, very sweet and helpful, Im asking Chase to increase and put more money in her pay check cause she deserves it. Much luv Michael Welch.
• September 2024 by Sabrina Fransen
  When I walked in, a banker was available to help me in an office. It was fairly quick and easy to get what I needed done (name change and proof of address) and the banker was capable and invested.
• August 2024 by Dino Ruiz
  I left 1 star only to leave this review or else I'd leave none. I was stereotyped and treated like a criminal here on 8-14 by the oriental female teller that was working at the first window. All I went in to do was deposit money into my account, never had a problem at any other chase branches👎 so of course once I left this one and went to another location I was helped without the hassle.
• February 2024 by Tanya Rodriguez
  I have been a member for many years with CHASE but this really disappointed me today.Me and my husband went in today with appointment. He was trying to open his own checking account or if possible to be added to my account either one was okay.*He just needed a checking account for work purposes. *We where told that he needed proof of identification and some other documents.He brought in passport from out the country, social security, work authorization card, temporary driver license ( since he has not received the physical one) and also pg&e bill that had his name on it.But they said they couldn't take that as part of proof since he was de secondary owner to that account for pg&E.It is inappropriate that he could even open an account with all the documents provided.So we went to WELLS FARGO AND IT WAS GREAT THEY DONT NEED SO MANY DOCUMENTS. ITS THE BEST BANK FOR FOREIGN APPLICANTS ?They could take either passport (even if it’s from out the country), socialsecurity number or a work authorization card, or any document that had his name on it from here.That’s is all!
• December 2023 by maria castellanos
  Sarah was so amazing & helpful !!
• November 2023 by Kiwimasta
  Sarah manager literally told me I was an idiot who doesn’t answer the phone. And started laughing behind my back. Frank supposedly called me but he’s literally lying, I work through my phone so I get phone calls all day long and I never miss any. So I’m sure I would’ve seen the incoming calls.
• October 2023 by Daniel P.
  Sarah manager literally told me I was an idiot who doesn't answer the phone. And started laughing behind my back. Frank supposedly called me but he's literally lying telling me to unblock my phone etc. I would never come back again.
• October 2023 by zoua lor
  I was told from another banker/teller Bryce at Kings canyon that I can go into any chase bank location to have ssi documents scanned and wait for approval before they can make an appt to meet with me to open a designated payee bank account. I explained to the teller Lorena that I needed the documents to be submitted and she didn’t even know what I was talking about. She called the Indian manager boss to come speak to me and the Indian boss was like “our policy or rules changed, we don’t scan in documents anymore.” I was super confused that another banker from another chase location told me different thing and this chase location told me different. I just want clarifications but Laura white skin and dark hair didn’t want to help me she was super annoyed and was so rude to me. I had to show them on my phone that I did had an appointment with another banker but they cancel my appt since I just needed to bring in documents to scan & they’ll call me to schedule an appt to open bank acct. I feel being judge not getting any help because of how I look or my race. They called the security guy to come into the bank when I was just letting them know what another banker told me. It was a hassle trying to get help from this chase bank location. Never in my life as a chase customer, I received horrible bad customer service and judging from staff until now. These staff really judge you based on how you look, the fact if you don’t walk in dressing nice they think you’re poor and uneducated. At the end of the day they can judge you, but they are people that make less money than you & can’t even do their job properly.
• July 2023 by ruben gomez
  Do not go to this bank this bank. The manager's rude,
• July 2022 by Knuckles McGee
  Drive here to pay rent, it's closed??
• April 2022 by The Greatest
  Don't make any appointments here. Not with Miriam either. Ridiculous should be this location name. Don't waste your time here. Find a bank that respects its customers
• February 2022 by Kuldeep Singh
  They never answer phone calls.
• October 2021 by J.G. Billingsley
  Drive here to pay rent, it's closed??
• September 2021 by Tiana Fisk
  Their phones never work, I have called in several times on different occasions and the tellers say that they can not hear me and they hang up. I know for certain that it is not my phone and it is hugely frustrating when you have to wait for a chance to talk to them only to be hung up on and not called back.
• June 2021 by Christian Leiva
  I went in earlier today was help by Laura. She was helpful. I enjoy coming to this location because the staff are so friendly, especially Laura.