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July 2023 by Desire K.
I leave a 1 star for this company because we have been waiting to resolve an issue with them for almost a year now. Last August we moved into a new home. The movers tore our leather couch as they unpacked. We made the report to management and spoke with Kim who requested a form to be filled out and pictures to be sent. They assumed responsibility and said a check will be issued. The check was reportedly mailed out by their accountant to the wrong address 2x. They said they would resolve this and still have not. This is beyond unprofessional, unethical and fraudulent. We have referred so many family members and friends to this company over the years and will definitely inform them about this matter.
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May 2023 by Ilija V.
We used Remington movers three times in the past, both for local and long distance moves between Southern and Northern California. Each time we came away impressed with the quality and value of the service they provided. Cesar and Juan show up on time, are very professional and courteous, and work very hard to protect the furniture and complete the move in a most efficient manner. I highly recommend Remington Movers for any moving needs.
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December 2021 by Sarah M.
I am so happy I chose Remington Moving & Storage for my move across town. Coordinating the date and time was very straight forward. Kim has excellent communication skills, and the movers confirmed the appointment the day before. Having had a terrible moving experience in the past, I had a lot of anxiety about this move. The guys at Remington were so professional and nice! They went above and beyond to make sure everything was packaged safely and securely. I highly recommend using this moving company. I will definitely use them again in the future!
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July 2021 by Douglas C.
Remington Moving was able to help us with a last-minute request to pick up a couple of tables from a warehouse and drive them 150 miles to Joshua Tree, and saved our property's photoshoot schedule.I was helped by Kim, who made sure everything was taken care of and ready to go. Will definitely use again if the need arises.
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July 2021 by Paul L.
Remington moved us only a short distance, but moving is tough work no matter how far you go. Our moving team--Cesar, Pedro, and Jose--responded immediately to every request, placing things exactly where we wanted them and putting the dozens of boxes in exactly the places where they could most easily be unloaded. Everything was treated with the utmost care with padding and protection used to safeguard every single item. They worked longer than had been estimated but did not change the estimated price. Much of the added time came because the distance between the unloading area and our unit was farther than expected due to regulations the landlords have about movers.The team was especially careful with our most precious and important items, safeguarding them in every possible manner. Before hiring Remington, we had asked from recommendations from the management of our new apartment building and their enthusiasm for Remington made us confident about them before even placing our first inquiry call.Beyond the movers and their work, the interpersonal skill and professional responsiveness of the office personnel and the estimator, both named Kim, further assured us when we hired Remington that we had made the right choice.We are very pleased tp be able to write this review for such professional, efficient, and courteous people.
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June 2021 by Bobby R.
Kim and the team at Remington Moving did a great job with our studio to 2bed move. They give reasonable time frames and followup, and gave a credit for being stuck in traffic. Despite being on the lower price end to other movers servicing similar areas, they were still fast, clean, and didn't let any items become damaged in transit. I would happily use them again.
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May 2021 by Mike J.
We set up for them to move for us. The date of the move, they changed the time on us several times. We went from starting at 9 am to possibly starting at 12 pm to them then arriving at 5 pm. It was nice for them to at least arrive even tho it was so late. But the people they sent were not professional and I did not feel comfortable with them moving our belongings. The day was a complete waste of time and energy when we were supposed to move on this specific day. Very very stressful. I should have read these reviews sooner and never chosen this place.
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March 2021 by Ray S.
Will lowball you for damaged items, even when they're entirely at fault. There's a reason why they're rated so low.
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January 2021 by DanandBecki T.
Hoping this is the correct Yelp site for these movers. We had a complicated move - moving Piano 1 from an UPSTAIRS bedroom in house 1, down a curved staircase to House 2 ON A RAINY DAY. Then moving Piano 2 from House 2 to a church Thrift store on the same rainy day. The team was friendly, safe, and efficient. Everything moved without damage. AND they worked quickly - did not try to drag out the time even with the traveling between 3 locations. The thrift store staff said the moving team was friendly and helpful. I would use again. Had been concerned (my brother selected them) but can honestly say that they performed well. Thank you!
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January 2021 by L C.
I want to thank Remington Moving and Storage staff! I needed help with packing an entire 2 bedroom apartment - last minute. Curtiss and Matthew came to pack up all my things. They were friendly, fast and efficient. I couldn't have asked for better help with packing all my things in a difficult life situation. They made it so much easier. Thank you. I would recommend them.
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August 2020 by Susan R.
These guys have moved me three times and all the moves have been wonderful. Cesar and his brothers are professional competent movers on the trucks and both Kims who book the moves and take your payments are so pleasant and easy to work with. If you want professional movers who are on time, speedy, careful and pleasant you can't go wrong with Remington. Did I mention they move on Sundays without charging premium rates? I'll always book with Remington!!
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July 2020 by James B.
As an update. We're still identifying items that were stolen during this move. I wish I could hold this company criminally liable. Still furious with them. Please learn from my mistake folks.
