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March 2024 by Annabelle R.
I think they do a pretty good job for the pet grooming, but I do have to say they do need to tidy up on the teeth brushing and making sure to wash the groin area thoroughly. I've had a couple times when my dog has come back teeth not brushed and the groin area not washed. If they could just tidy up on that it'd be great! I love the scents they spray on my dog!
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February 2024 by Bianca T.
1 star because I made an appointment with Emmery for my maltipoo but they didn't want to groom her because she was matted. I drove to the pet smart just for them to tell me they couldn't take her. Wasted my time. Will take my money somewhere else and where my dog is accepted.
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February 2024 by Tammy Reed
The worst haircut for my dog that I have ever gotten from a place I paid $77 and they didn't even do my dog's toenails right worst place ever don't go there
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February 2024 by Colleen N.
This Pet Smart is great! I don't even live in Garden Grove but this is my spot. It is very clean, very friendly, and the grooming spot is great. Jasmine is the best groomer, she is friendly, informative, and gives constant updates. My animal is the most comfortable with her. If you need a groomer, ask for Jasmine!!
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February 2024 by Crazy Fecker
Very friendly place
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January 2024 by Werner Morales
Excellent product nice
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January 2024 by Erika Walton
I'm usually in and out. The employees I've dealt with know their stuff and are friendly and helpful. Only place I really go to for my pets needs.
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January 2024 by David A.
The grooming people in here are useless I had an appointment with my dog took her and they saw her but forgot my vaccine certificate they I took her back and said they couldn't groom her because her fur was too tangled to take her to the vet but they didn't say that when I had taken her before
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January 2024 by Mr.BuffetSoCal ..
The way Petsmart is keeping Betta fish is really troubling and should be changed. These fish, which are known for their bright colors and beauty, are stuck in very small jars. These jars are so tiny that the fish barely have any room to move. They don't have the right kind of water cleaning systems either, which means the water can get dirty really fast. This is bad for the fish and can make them sick. What's even more upsetting is seeing some of these Betta fish getting so sick that they start to rot away in these small jars. This is not how any animal should live. There's a serious need for rules against keeping Betta fish in such small spaces. These jars don't give them the space they need to swim and be healthy. A much better way to keep these fish would be in larger tanks where they have lots of room to move around. In bigger tanks, the water can be kept clean and the fish can live a healthier life. This isn't just about making things a bit better for the fish; it's about treating them the right way and making sure they're taken care of properly. Right now, the way Petsmart is keeping them is really not okay, and it goes against how we should care for animals.
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January 2024 by Anne Pham
No trimming dog nails. I checked and told them, the answer is dog keep rolling up and didnt let tech touch her nails. I wondered, how come a technician in the other place can trim my dog nails, but tech in here cant do it? And i also doubt, cleaning teeth for my dog may be a too difficult job?Didnt trim my dog nails, but still charged in full. Unbelievable. Worser than a thief. Never ever coming back.
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January 2024 by Floofyhyena M.
2/5 stars ~ Got some good collars and dog toys. Was petting this car for 30 minutes, had to leave, cried driving on the way home because of that gentleman.
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January 2024 by Roxy S.
Emmery provided an exceptional grooming experience for my two dogs during our visit from San Diego to OC. Her personable and patient approach, along with thorough explanations, showcased her dedication. We're willing to make the trip back to OC for our dogs' grooming needs because of Emmery's outstanding service. Highly recommend her!!
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December 2023 by Yura sai (Yurasai)
They are always super nice and understanding. If my cat wouldn’t freak out with so many new people I would honestly bring him in to walk around. Great environment!
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December 2023 by Joe Palmieri
Excellent customer service and plenty of goodies for are dog
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November 2023 by Daniela Ramirez
I’ve been coming to the groomers here for a couple of years now with my previously traumatized dog. Ever since coming here both of my pets have had kind, patient and welcoming groomers. Ally really took her time and understanding with my previously abused dog. Jocelyn also works on my other previously traumatized dog. 10/10 for me!
