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February 2024 by Miles High
The Asian employee was very kind and polite but the Latino boy called me gay right to my face while taking my shipping order. UPS needs to stop hiring people that don't have manners.
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February 2024 by Terry Fenton
I love this UPS. They are SO nice, and SO helpful. They have never let me down!
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February 2024 by CC NN
The price they offer in person is twice as much as the online quote. I would just do everything online cause it should not cost around ~$30-200 to ship ONE 3LB PACKAGE. That is absurd.
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February 2024 by Kevin Nguyen
thanks to the owner and staff, i alway stop here for return and ship, the staff was very helpful and quick, especially when you have amazon return compare to others place like staple.
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December 2023 by Gabrielle Flores Luna
My experience today was the best. I purchased an item from a website I was unsure of and the return process was so easy. Antoine Tran was the only one working when I arrived. He was very helpful and kind. Even with a huge line he was very admirable and patient with everyone. Going one place to another to assist everyone as quickly as possible. This is my favorite UPS location to do any returns. After tonight, I was reassured again that this location is always looking after their customers! Thank you Antoine!!
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October 2023 by Sarah Filter
Amazing experience with Antoine - he was incredibly patient and helpful through the process of shipping many boxes. Highly recommend this store!
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October 2023 by Tim Dame
Lied and faked. Bad services by the Asian male with glasses owner. Don’t get me wrong Im Asian myself.Stay away if you don’t want to waste your time and kind of third world services .Refuse to accept item and pack it like the email instruction. Show him the email from my phone . He read and understood the context . But he faked it. Said: I cannot read it too small.
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July 2023 by Joshua F.
Just wanted to shout out bryan for the great service i recieved , gave me an estimate and processed my shipment very quickly. Will definitely come back to this store
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June 2023 by Maria H.
I usually would come here for fast and quick Amazon returns. Today however I'm assuming it was the owner who helped me said that I had to have some sort of box or bag for my amazon return even though it was in its original packaging with the label/barcode. I told him that I've been here often for Amazon returns and the employees have never mentioned I had to have a box, they usually accept my package and QR code. He then said the Amazon QR code said "customer packed" so I needed to have it packaged in a bag/box and to deal with it through Amazon not him. I ended buying a box even though the option for returns says you don't need a box or label needed for UPS store. I come here all the time and employees have never made me bring my return in a box/bag. I just wanted to return my items and the owner's attitude did not make it a well experience.
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May 2023 by David L.
Nice manager, other workers were a meh and not really the nicest but the manager or owner poured his heart
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May 2023 by Alysee Sullivan
I was getting my 45" package out of the car, and Sam opened the door and immediately took the package from my hand. He was fast and nice. I am so impressed to be treated like a lady and with service. Thank you so much SAM!
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April 2023 by Ben Jams
Best UPS experience I've had, thanks Bryan.Had some Amazon returns and I was a little confused because the returns were different this time. He helped me out and so much more. If I ever have to go back to UPS I'll be sure to come back here.
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April 2023 by Cheryl Fuller
The owner, Antoine Tran, went out of his way to help us with having to send a large shipment of books back home after a conference on 3/27/23. The post office was closed so we had no other option but he gave us great packing advice on the books to save money as well as giving us a very generous discount to make it more affordable to us. He was very helpful and very generous! He took a good 10-15 minutes with us working through options and different ways of packing to help us save money. We were in a bit of a tough spot but the discount and help he offered made it much more reasonable and easy to manage. Thanks Antoine!
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April 2023 by Tram V.
I frequent this UPS store & not once have I had a bad experience. They are quick, friendly & extremely helpful. Not only am I able to get my packages out through here, but they also do printing and have office supplies; I've bought printer paper here on more than one occasion. I highly recommend this store for all of your shipping needs.
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March 2023 by David McGary
I would give 0 starz if i could. Owner of this store is a real j**** Confused on how to package a Samsung RMA with QR code. Refused me service because i asked the female employee if she knew how to do it and owner got offended and refused to help me. Told me to find another ups store.
