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September 2024 by Giovanni Tacuma
Rooms: Excelentes habitaciones muy cómodos
Nearby activities: Playa
Safety: Muy buena
Walkability: Si muy cerca de muchos restaurantes y supermecados
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July 2024 by John Taylor
This place sucks, The managers completely heartless. Don't ever stay here.
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July 2024 by Mallard Family
Terrible hospitality. I wanted to give a nice review because the room was nice and there were so many bad reviews already but the staff completely ruined our stay experience.
Everyone except the guy that works the overnight shift provided horrible customer service. The house keeping was awful too. The older man with glasses especially as he was disrespectful and not helpful at all. The tv in our room was stuck on one channel our entire stay and the wifi did not work in our room. We had to go outside of our room and walk closer to the elevator to get the wifi to work. We asked the staff to fix the tv and wifi every day and all they did was give us a new remote which didn’t solve the problem and blamed the wifi not working on the weather. There was no bad weather... My family and I stayed here for 6 nights total. The house keeping lady only came by once to give us clean towels and empty trash. There was four of us in the room and we were only provided two sets of towels. When we asked the front desk staff about housekeeping they seemed annoyed and inconvenienced but eventually told us they would ask the housekeeper to at least bring towels but she never did.
I wanted to like this place. The newly renovated rooms are decent and fairly clean but the staff will completely ruin your stay if they do not receive training in customer service and DEC.
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July 2024 by Mister Mallard
This place would be ok if the man at the front was not rude and had better customer service. While attempting to make requests the man at the front did not listen, he rudely interrupted, and yelled without any reasoning to do so.
They didn’t answer the phone when we called from the room. He was very quick to be irritated, and refused to accommodate our reasonable request for new towels, our trash to be taken out, to fix the tv remote not working properly, and the Wi-Fi not working. These request were made before 12pm, yet the maintenance person reported they have too many rooms to clean as an excuse, and left without servicing our room(new towels and trash).
I would not recommend supporting nor patronizing this business at all, as they/he seemed too rude and arrogant to offer reasonable customer service, and common visitor accommodations.
After reviewing the reviews, I see that this business has been slum lording for some years now. They don’t deserve to be in business if they are going to treat their customers the way we have.
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February 2024 by Anneisha Williams
The rooms were very nasty the carpet was nasty the bathroom was nasty they had mold in the ceiling the room smell like smoke I do not recommend no one standing there I would even take my pet there. And you would think just because it's in Gardena in a good area that the room will be clean and it's a no for me.
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January 2024 by Marie
0 ZERO stars. Awful place. Office staff rude Night/day. Elevator dirty. Bathroom was filthy as heck bathtub had ring of dirt around the tub hair in on & around toilet tub and sink just
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June 2023 by Ja'Sean Jackson
Room prices change everydayRoom wasn’t cleaned wellRoom need a lot of repairsTv didn’t work that good you have to spend about 10 mins to get it on
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June 2023 by Jennif5 Munguia
Refrigerator didn't work was dirty the remote and TV wasn't synced low pressure shower
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May 2023 by Wonna Clough
There’s black mold and mildew in all roomsPlease do not bring your family here. Call the health department.Poor service staff is very rude I’m homeless I was told if I don’t like it to leave. The staff here gets paid to do what. Because they don’t clean or sanitize I have developed skin rashes hereSafety: Unsafe the hotel staff will enter your room without your knowledge and at any hour
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March 2023 by Regina Beach
Need microwave in the rooms. The manager is very rude. He never greets customers with smile.
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February 2023 by MyLotus
Horrible my son broke out from the carpet, I caught a fungal infection from they dirty carpets and they stole my mail I am upset! But I love the Wendy's next
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February 2023 by Blue Moon
SECOND ATTEMPT TO POST.Stayed for almost a week in the end of December 2022 to early January 2023.PROS:a. Good Prime Location for Gardena City. Walking distance to Market, Grocery, Sams Club, Fast Food like In & Out Burger, Wendy's, Panda Express, and more.b. Parking. There is enough parking.c. The Room Size for a Motel is roomy, it's big for the city size, in comparison to other Motels within Gardena or South LA.d. Very close to the freeway.CONS:a. RECEPTIONIST. The receptionist is the owner. He is very rude and I think that on his other behalf, both rarely smile at you and make you feel unwelcoming. There was a lot of miscommunication since the woman [his other half] doesn't communicate English well. If you ask questions about locally, they had no idea or no help at all.b. SERVICES. Really Bad. On my 2nd & 3rd stay, I requested by phone and in person for housekeeping and it didn't happen at all. I had to put my trash bin outside the room, they remove the trash but failed to put a liner despite I had reminded the front desk multiple times. They get upset when you request clean towel set replacements.c. THE ROOMS. When I first enter, the bed sheets were uncleaned. I can see hair that the bed sheet has been used. No Microwave. Only a tiny refrigerator with missing parts. The room is nasty, you can see the walls are not being cleaned, the bathtub is dirty. There are cockroaches. The door is broken. The lights are messed up. The curtains were left hanging. See pictures. The Motel Phone is not working at all. You cant call the front desk, you have to walk down. The elevator moves really really sloooowwww, I only used the elevator for unloading my luggage, it's better to use the stairs. The WIFI is very slow. There was no battery on the Remote Control. They used Direct TV. If you bring a console like PS5 or XBOX it will not work with their WIFI.d. MICROWAVE - if you need to heat up water or need to microwave food, you have to walk all the way downstairs since the Microwave is in the lobby.I tried to move out on the first day, but I can't, coz I got the package deal non-refundable. So, I got no choice but to stay in.The daily price of Dynasty Inn motel is not worth the accommodation & services you will have. The owner assumed that they are providing 5 stars but aint at all. Dynasty Inn tries to match the rate of Extended Stay but it is a completely different level of services & accommodation. Extended Stay has a roomier place. It has a living room, a bedroom, and a kitchenette and laundry services within your room. The Extended Stay is less than 1 mile away from Dynasty Inn. Also, the receptionist of Extended Stay are accommodating, knowledgeable, professional, and friendly. So check out that place than coming here. Anyway, the price is the same.Also, I tried to attach pictures, but somehow it is not reflecting.
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January 2023 by Ontario Derr
I really really want to stay at this place but for some reason I keep getting overlooked I will keep trying though who knows maybe it'll happen tonight
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January 2023 by Crystal C.
Rude and horrible
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January 2023 by Steve Castellon
Terrible
