June 2021 by Jaimie C
I had front end work done on my Dakota at the dodge dealership and was very disappointed in the results. After several attempts to have dodge fix it, I gave up. The awesome crew at automotive city took the time to listen to the problem I was having and after a little back and forth it was determined that the torsion bars were not set correctly. (Thanks a lot dodge ?). After years of hating diving my truck, I love it again. Rides almost as nice as it did when it was new. Thank you sooooo much.Services: Wheel alignment
June 2021 by Rich Hudson
I had just picked my daughter up for the school next door and was leaving the parking lot, I heard a man yelling from the lot and stopped to see what he needed. My car is lowered so I drove on the grassy area, the gravel can be a challenge some times. He basically told me I couldn’t drive in that area ,something about potentially collapsing a septic tank and that the school asked him to be the parking lot police. Then he called the school and complain about me and said it was a fire hazard.The next day I come to pick up my daughter and the whole lot that I partially drove on was full of cars.And not a single person was talked to about it. Being a Person of color and having this type of experience from a business that doesn’t even own that land, speaks volumes to me, especially because the gentleman specifically said he wasn’t trying to “single me out”. I’m sure this company does great work but the way you treat people needs to be consistent.
June 2021 by Edson Holmes
Made my appointment to get smog check & health check/oil change. When I picked my vehicle the technician went over what was done and things to keep an eye on. Completed on time
May 2021 by Drew Speroni
These guys are some of the best mechanics I've ever seen. Can't find the part? We'll just make it...
April 2021 by Sue Mitchell
Always get great service will only take my car here for repairs. Honest &reliable
April 2021 by Casey K.
If you want an honest mechanic in Grass Valley then go to Automotive City. A few days ago I was visiting my family and my car's check engine light came on. I was pretty worried since I had to drive all the way back to Los Angeles the next day and clock into my new job. I called two other car mechanics in town and they told me they were too busy and there was nothing they could do. I called Automotive City and explained my situation to Spencer and he said he'd squeeze me in to at least check to see if the car was safe to drive. I pulled in about 15 minutes later and he took a look at the car. It ended up being just an old broken gas cap that turned the check engine light on. He gave me a PHD level explanation of the issue, said the car was safe to drive, and recommended that I pick up a gas cap replacement at a dealership on my way back home. I offered to pay for his time but he said it was no problem and that he was happy to help. Thanks again to Spencer and the folks at Automotive City.
March 2021 by Illan Moreno
A great experience overall! I called to ask them much they would charge for an inspection, and they said they would do it for free! They could have quoted me any amount of money, but they didn't. In the inspection they found only a few, very minor, issues where they could have made up something that "needed" to be fixed. They have gained my trust with there clear integrity and honesty.??
March 2021 by Peter Lynch
Ken and Spencer run a tight ship! Very professional, responsive, honest shop. I’ve used them for my 3 vehicles for over 10 years and have been happy with their services. I feel that I can trust them to do what’s necessary with my vehicles and not gouge me with unnecessary repairs.
March 2021 by Colton C.
Such an awesome shop! Highly recommended for any of your vehicles. Very knowledgeable and fast mechanics
February 2021 by Timothy O.
So nice of Ken the owner to save the day on my moms Lexus. Her sunroof was leaking in the rain, I was scared it would be a $3,000 sunroof job. Ken cleaned the drain tubes FOR FREE and remedied the issue right away!!! Also put an entire new engine in my dads dodge Dakota which he refuses to part with so I'm glad to see him taking care of all our cars. Very friendly (feels like family) environment.
January 2021 by Joshua Romo
Found this gem in the hills and couldn't ask for a better experience. The mechanics were nice and very knowledgeable. Ken's a great guy and even though the times are strange, he still gets things done quickly and efficiently. You got a customer for life now.
January 2021 by Stephanie Luken
Had a hose that ran the oil to the turbos in my engine blow. Was picked up by AAA the night before Thanksgiving. It took longer than I had hoped because of the holiday and weekend but it was worth it. Wasn't ripped off as a women, and because I was a AAA I received a 10% discount
September 2020 by Kaebra Martin
This shop has been servicing my 2001 Honda Accord for years(since at least 2006) and they've been great every step of the way. They're super honest and always timely. Whenever there's an update on a repair, if they need new parts or have other change of plans they call me. I will always recommend this shop.
June 2020 by SCCPA Santa Clara County Psychological Association
I loved the fact that everything he said would happen did. He said it wouldn't take that long and it didn't. I waited outside on the bench and all work was done within the hour. So glad Automotive City exists!
June 2020 by Linda Struve
As always, Automotive City was conscientious in doing a smog test on my old Honda CRV. I would think of them first in recommending a car repair and servicing business. They've always served me well.