Went in to try and open a new account as well as get a medallion signature approval at the Grass Valley location. Branch manager was extremely hostile and unhelpful. I left feeling terrible and decided to bring my business to Chase instead. I will never bank with B of A b/c of this interaction.
December 2019
Walked into the bank to open another checking account. Was seated in waiting area. Manager walked out and asked a woman who had just walked in if she needed help. Then was going to sail by me and i chimed i need help, She didn't really want to help me.
May 2019
Allie was super funny and entertaining when opening an account for my daughter. Update: went there today with $500 in rolled change ten minutes before closing and the guy behind counter was totally cool about it. I don't recommend doing that of course. Just saying that in my experience, people here have been very courteous.
