November 2019 by Etienne Lovejoy
There was a wonderfully nice gentleman working the counter. He was an absolute delight. He was so courteous. Thank you sir!
October 2019 by M. P.
Unfortunately, the owners sold the business and the new management is awful. They took out the deli and replaced it with an excessive booze display (just what Grass Valley needs!). My three most recent trips there I found no paper in the pumps to print receipts. Walking inside and standing in line to interact with a person with ZERO personality or concern is pretty disappointing. I advised the person working about the fact that they seem to just not refill the receipt paper and he stared at me blankly. I won't be back.
July 2019 by Kasandra Gould
Extremely clean restrooms and friendly staff
June 2019 by Therese W.
Have been coming to this gas station for years when Dean still owned it. I really hate to say this but everyone watch out because the new Indian owners definitely are some thieves. They will leave a lot of products in their store unmarked so that they can pick and choose how much they charge you for them. They have raised most prices since taking over, clearly out of greed.. And the woman "Mary" that works as cashier in the mornings, I've now caught her FOUR times trying to short me or over charge me. Whether it be a dollar or $.50 I always have to keep an extra eye on her handling my cash to make sure that she's not shorting me or overcharging me. She even tried charging me $1.25 for a BLOW POP for my child, when telling her it was actually $0.25 she wanted to debate prices lol. WTF Unfortunately these two cannot be trusted thank God Claire still works there. He's the only good employee they have left, since everyone else quit. And now I understand why. I will never give them another dollar. Also they have the highest gas prices, the highest cigarette prices, & the highest alcohol prices, so save your money and go to any of the other gas stations in grass Valley.
November 2018 by Rick W.
I am sorry, but this place used to be my go to, has, snacks, wonderful deli, tacos sandwiches. But our dear friends Dean and Sherri sold and retired. Now all we are left with us a lot of RUDE fucking people and service. They even went as far as getting rid if the long time employees that were the best and kept people like me coming back. I will no longer go here for any reason. The new owner are RUDE and the customer service us no longer there. SAD day for all of us that would go there on a daily basis.
July 2018 by Kayla H.
I visit here regularly during my work week whether it be to get Red Bull's or tacos from their deli. The food they serve is delicious and affordable and for the most part the service is great. I love Lori that works here and Greg is always very kind and personable as well. If my review was based simply on my experience with their food and the service I have received from those two it would be five stars hands down however, I have on two separate occasions had bad experience with one of the other lady's who works here. She is extremely rude and lacks customer service skills. The first time I was trying to help a new older lady ring up my order because she had done it wrong and in the process the lady in question took over and tried to charge me a second time for something I had been charged for wrong and not given proper change for then proceeded to tell me people don't usually learn well when people are laughing at them, mind you I not once laughed I was merely trying to help her fix the situation. Today I had gone down with a co-worker and we had three orders that needed to be rung up separately and when I told her how they needed to be done she looked at me commenting "fun" then asked if I needed receipts for all of them as well. I let her know that that was not necessary and my co-worked commented "we try to make it easy on you" at which point she just looked up at her with a look of disgust on her face as if we were making her do something completely out of the realm of what she should be. I am to the point I don't even want to go in here when this lady is working because it just frustrates me and I can't stand the lack of customer service skills.
June 2018 by Lindsey B.
These folks are a pleasure to interact with first thing in the morning, and put a smile on every face that walks out of there. The deli team is courteous and efficient, and make really yummy breakfast sandwiches. The young guy at the counter is about one of the most upbeat, down-to-earth people you'll ever meet, and makes everyone feel like a friend. They are so kind to my little boy, and I just know when we go in for "Muffin Mondays" we'll leave feeling happier than when we arrived. The store itself is always tidy and clean, and carries a good variety of convenient store items. But, it's the people that make this place an unexpected gem. P.S. I have never encountered the gentleman referenced in the previous reviews, so perhaps he does not work there anymore, or is no longer customer-facing.
November 2017 by Christopher Betts
The older man who works in the evening is extremely rude. When I asked for his name to speak with the manager he threatened to call 911. Avoid this place!
August 2017 by Jerilyn A.
If the option was available i would give them zero stars. The worst service I have ever received at a convince store. If you don't like your job find a new one. Asshole man with white hair and glasses works evening shift rude disrespectful un professional and down right rude!!! I will never take my business there again. Sad to say cause i would stop in every other day purchase a few things and fill up my vehicle. Not any more!!!
July 2017 by Donna Jackson
I have had great customer service here the last six times I have been in here in the past month both day and night. I usually do not purchase gas here but I enjoy the friendly atmosphere.
July 2017 by Dean D.
Never in my life have I been treated like such crap in my life possibly the worst service I have ever received. I bought 3 tall cans and I didn't realize that one was leaking. I brought it out to my wife who noticed it was leaking after it split all over her dress we went back in and he started cussing and yelling at us saying we broke it and that we dropped them and damaged them. He called the police and they came and the officer deemed we weren't "unruly" and then I ask for he managers name and he threatened to call the police again. He is a tall man about 6'3 white hair and glasses....and seriously the biggest asshole I have ever met if you were to watch the cameras that place would go out of business with that guy running it
March 2017 by M. E.
Friendly service, always clean and well lit, and the unexpected bonus of having a delicious little deli inside that makes delicious sandwiches along with other daily specials like enchiladas. Yum!
November 2016 by Jack Fasnacht