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October 2022 by Michael Viglianco
Pharmacy lady lied to me and said a state law required me to go to local doctor to get my out of state prescription refilled. Not to mention she was rather rude from the start.I went to another location and they said there was no problem refilling it. They had no idea what she was referring to.Reading these reviews I'm a little relieved it's not me. It's them. Fortunately I tried the other CVS instead of leaving the state just because of this person's lack of professionalism.
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October 2022 by Sarah Olson
Staff was rude. One of the pharmacy techs was “mansplaining” to me about how prescription transfers work. They were also out of tamiflu during flu season, please do better CVS.
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September 2022 by Suzanne Goodman
Based on previous reviews, I did not have high hopes of this CVS, however, it seems they’ve stepped up their game.Yes, there was a line but it went quickly as they had 3 people working prescription pick up. The person who helped me was friendly and efficient. They had texted me that my prescription was ready and it was. All in all, I have no complaints!
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September 2022 by Nelson Earl
This is the worst pharmacy I’ve ever dealt with. Wow! Rude is an understatement. I pity anyone who has to work in that environment.
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July 2022 by Marilou Mullan
Where do I start? I went to this CVS since I was visiting from out of town. Yes, agreeing with other reviews - long wait lines. 20-30 minutes. When I finally had my turn I was told the prescription wasn't ready. When I said the doctor called it in in the morning (this was close to 6pm), she said they are so backed up, but then B.S.ed me by saying, "but we moved you up" as if to placate me.Then I was told the cost was $109. I'm used to paying $10-$15 co-pay! I asked if that was before or after insurance. She said she didn't know and sent me to another line ("drop off"). After waiting there 10-15 minutes, I asked if the cost was my co-pay, that I have Kaiser. Believe it or not, she said that "You can only get Kaiser prescriptions filled at Kaiser." After saying "not true" (I have all my prescriptions normally sent to Walmart), I asked if they don't have any Kaiser customers. She said yes, "They all pay cash," (CASH??) so apparently they will FILL Kaiser prescriptions, but do not accept the insurance - even the Medical insurance. SO HEADS UP YOU KAISER CUSTOMERS - IF YOU PAY "CASH" YOU ARE PAYING FULL PRICE! When I complained about the extraordinary cost difference she offered me a "discount card" (I never saw a "card") which reduced my cost to $12 (from $109!). If I hadn't complained, I would have paid nearly 10 times my true co-pay! A pharmacy that doesn't recognize all health insurance plans? Really?I was then sent back to the pick up line, paid - and sent off with no pharmacist consultation for this new prescription even offered. This is long and detailed and I hope CVS management sees it. I will also be notifying my doctor who called in the prescription.
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July 2022 by Daren
I waited on the phone for 2 hours trying to talk to pharmacy. I called the store manager and was told average hold time for pharmacy us 2.5 hours because they are “short staffed.” Utterly unacceptable
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July 2022 by ingrid sorensen
Rude rude rude!!! Incompetent, uncaring...too long to explain...find another pharmacy IMO
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February 2022 by jon taylor
I called to check on a Rx that was called in, and after waiting literally over 1 hour l hung up. Tried again the next day, exact same scenario. Drove to town (long drive) and waited in a very very long Rx line. Fortunately was called in, but not filled. Had to wait 20 min and get back in line again. Not sure why after being called in the day before it was still not filled, but thats the reason I tried to call in. Not a 'people' pharmacy.
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December 2021 by Tony Tully
The staff is very rude. They act bothered by customers. I have been waiting over a week for a very simple mental health medication that they could easily fill last time. Now they want to have the doctor figure out a different medication. I am so disappointed that this is the place who took over Kmarts customers. I was on hold for over 12 minutes one evening. I'm going to switch pharmacies ASAP
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October 2021 by Katelyn Davis
This is what commitment to health looks like at CVS pharmacy. Their employees are rude and their pharmacy (my only option) is horrible. I’ve been picking up the same prescription here for 6 years and they get it wrong most of the time. They finally were able to update my address two months ago (I moved 3 years ago, they never got my address in the middle). They sent texts about my prescriptions to the wrong number for years. Couldn’t change it or stop it. They lose my insurance information multiple times a year. I’ve been cussed out, called ugly names, hung up on, and asked how much my prescription is worth “on the street”. They’ve given me other peoples prescriptions. If you have any other options, take it because it can’t possibly be worse than here.
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August 2021 by Beth Helton
Great store I always shop here they have everything
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August 2021 by Deborah Richmond
Very rude.
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July 2021 by Heldlightning
It's a CVS.
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May 2021 by Pontificate YourLife
Staff is always nice.
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March 2021 by Kymber Du Smythe
I can always get what I need, and the staff are courteous and helpful.