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September 2023 by Frank Moynihan
Rented a truck for half a day things went bad with what I needed the truck for ended up needing it for a full 24 hours and miss gin was completely understanding and worked with me thanks gin your awesome and if I ever need to rent another truck I will come rent from you
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June 2023 by Kristen mariposa
My friend and I were visiting the area and lets just say, we had an interesting few days of unexpected surprises thus leading us to needing a uhaul cargo van. Gin was very helpful & thorough in explaining all I needed to know about the rental process & I really appreciated that! But even before that, she called to check in with me when I hadn't shown up for my rental & gave me advice on a reliable taxi service. When it was time to return, Robert was equally as helpful as Gin with the return process. I just want to say that I have never encountered a business that really goes above & beyond customer service as much as these folks. They genuinely care about helping their customers. Thank you Gin and Robert for being a breath of fresh air for us in our week of obstacles. I'm so glad I chose your shop! I HIGHLY recommend renting a uhaul through them if youre in the grass valley/ little valley area . THANK YOU Gin's Little Valley Auto Care!!
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April 2023 by Nora Wheeler
Easy to schedule with. Gave me a ride. Work completed on time.
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April 2023 by Brandon N.
Excellent service, friendly accommodating staff all services were reasonably priced and quick, I will definitely be back for U-Haul and intoxalock service
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February 2023 by SJ Blacksmith
Truly a great place to take your car/truck. The folks at Gin's were outstanding, honest, with integrity, and attention to detail. They set up the appropriate expectations for a very difficult and unique challenge, for our beloved 1954 Chevy 3100 truck. They have the right connections to get quality parts and work accomplished. You couldn't ask for nicer people. My truck will always be serviced by Gin's. They know old and new cars and are fair and honest.Thanks again, Steve B. and Emma the '54 turquoise Chevy truck.Services: Vehicle Inspection
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January 2023 by Sahra Otero
Fast, honest, quality auto repair. So grateful to have a quality shop close by!
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October 2022 by Lionel deBoisblanc
The work done was efficiently done and honestly priced.If you live in Alta Sierra, Gin's should be your first choice for auto repair and services.Services: General repairs & maintenance
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September 2022 by David H
Would not recommend this place to get a uhaul.... they charge you up front for your "estimated mileage"And are fairly rude when you inquire about it. The uhaul on Locksley ln in auburn doesnt do that and the old guy is much much nicer.
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April 2022 by Bobaloo C.
I made an appointment to have the turn signals checked through the trailer hitch plug. They had the truck for a full day, didn't call to give an estimate, didn't finish the diagnostics, but closed up the shop with my truck left outside completely unlocked. They even left a diagnostic tool in the plug on the truck. If I hadn't driven down at 6PM to check on it it would have been ransacked, stolen or vandalized. No apology from Gin. Interestingly the U-Haul side of the business knows that thrives are stealing gas from the parked trucks and vans at night while parked on the property but they are reluctant to have surveillance. There are better places to go for real honest service, this sure isn't it.
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April 2022 by Glen Wilmoth
Excellent place to have your car serviced. Great place to have your car serviced.
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September 2021 by Warren Ross
Would not recommend this place unless you know exactly what’s wrong with your car but just don’t have the time to do it yourself. My girlfriend has an older SUV. It seemed like there was a problem with the fuel injection and then the transmission started to act up. She took it in and told them her concerns. They told her it needed a new transmission. She specifically asked if it was worth replacing. They did not look at the vehicle any further and just said it was up to her but if the motor was good it should be ok. Over $5k later there was still problems with the car. They gave it back to her with the odd suggestion that she change the fuel filter herself. When a friend went to change the fuel filter come to find out that everything is corroded and the next trustworthy mechanic to look at the vehicle said it is not fixable. The mechanics that work there may be fine but I wouldn’t trust them for advice of what to do with a vehicle. I’m sure it wasn’t malicious but the end result was taking $5,000+ from a women and leaving her with a broken car.
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September 2021 by Aurelius Rune
I rented a pickup truck from these guys during the River Fire in Colfax. I needed to evac. They were very helpful, flexible, forgiving, and friendly! I highly recommend for Uhaul rentals.
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June 2021 by Steve Erving
Very honest outfit.was a pleasure do I g business with will defiantly go back if.neaded.
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January 2021 by Lori Cohen
The people that run it could not have been nicer! I rented a U-haul truck from Gin's and she made it an easy flowing process. Usually those things are a mess of rules, regulations and lots of extra hidden charges. I got none of that! The charges were out in the open and fair- the truck was ready and Covid-clean, and, like I said, the people in the office (Gin and another gentleman) were as friendly and nice as they could be! Highly recommend!?
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January 2021 by Thomas Cockman
I was only by the place renting a truck from uhaul,I'm sure Gin's is a good auto place
