June 2021 by Susie G.
My experience with this local company was deserving of negative stars! I originally called to get a ballpark quote of a shower door we are replacing.They said they would email it. After waiting for over a week I called back to ask if they had worked up a quote. "oh yeah, I'll email it to you. We've been busy" I emailed back that we would like to proceed. Never heard anything. I emailed again. Then I called to make an appointment. "The scheduler will call you back" Nope, never called. I called back again same thing. Last time I called I got the scheduler on the phone. I nicely expressed my frustration to her. Her response was "Well you have me now, what do you want?" I was shocked, said I will take my business elsewhere. She slammed the phone down. I guess they're just too successful to be bothered with one shower door.
June 2021 by John Vaughan
I needed a patio door screen replaced. Excellent service and easy to work with. They kept in touch on a couple of questions and returned the newly screeed door in just over 24 hours. Always nice to work with a great local vendor.
June 2021 by mark perdigao
And out promptly for a bid. They were pleasant and knowledgeable but was out bid by $500
December 2020 by Lee Matthews
Great local people, great local businesses with outstanding service!Very competitive prices..... SHOP LOCALLY.
October 2020 by Adam X.
Marty is great. Has done the majority of my house and cottage. Really appreciate their attention to detail. Beautiful and affordable glass panels in my cottage as well as my 7' shower glass. Among a bunch of other projects.
August 2020 by Kris C.
Very poor customer service. I tried to make an appointment and told the "scheduler" would contact me. After 10 days had heard nothing. I called back and was told the schedule would return call "momentarily". Two days later still no contact.
August 2020 by Shelley G.
Great guys! So professional and quick! Great work we are loving the difference these new windows make!
July 2020 by Beth M.
If Yelp had zero stars, that would be too many.. Long story..
I purchased a home which needed most of the windows repaired. Based upon a recommendation, I had them come out to provide an estimate. The owner had given me a credit based on the original estimate of the windows needing repair. The person that came out - cannot remember his name) forgot to do the windows in the master bedroom. When I discovered that error, I called and asked him to return. According to the owner of the home, the first thing he said when he walked in the door, "I made a mistake... All of these windows need to be replaced"...I never heard back from him with a revised bid, so I called him to have him explain why all of a sudden I needed all new windows? The bs answer I received isn't even worth discussing here but the net net is he blamed COVID 19 and the lack of direction in us telling him what to look for. Excuse me? Aren't you the expert? Isn't that why I called you? I felt they should have honored the original price -he then said "You expect us to eat it"? I said yes... that would be the right thing to do". He refused. I was going to ask to talk to the owner; however I found out the owner is his father and would probably be a waste of time. There are several other reputable window/glass repair companies local.. I would run run as fast as you can from them.
July 2020 by Michael Adel
May 2020 by Claudia M.
We had five windows replaced in our home by Grass Valley Glass. Curtis is very knowledgeable regarding the benefits of different types of windows and slider patio doors. Both Curtis and Jimmy were very professional and helpful with our questions while installing our new windows. Jimmy not only helped install the windows, he removed the window labels and washed the windows inside and out. They arrived on time and asked if we had any questions or concerns after the installation was complete. We would highly recommend their product and services.
The windows look updated and attractive plus are easy to open, close and lock.
May 2020 by Adrienne Lincoln
Excellent service and great to work with.
February 2020 by Jeremy Cochran
Great service and work.?
December 2019 by Rob S.
I came in late afternoon looking for an oddball piece (replacement glass panel for a gas heater). They were friendly, knowledgeable, had the right stuff in stock, and were able to have it cut and sold to me by the end of the day. Thanks!
August 2019 by Sherry Gordon
Marty, Son, staff great people. There on top of it. Rick Gordon.
August 2019 by Marshall L.
GVG provided excellent service on a balky shower door installed three years prior. Marty replaced all 4 roller brackets on the heavy glass doors, ensuring a smooth glide.