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January 2024 by Daphne
I have gone here for several years to ship packages, etc. Always quick, knowledgabele and cheerful.
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November 2023 by Mary P
I visited this store today because i had to send a letter certified and did not want to deal with long lines at the post office! They also have packaging supplies and a copy machine along with a computer. Becca was super friendly and helpful! They also have mailboxes to rent inside the store! Plenty of parking. In and out quickly!
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February 2023 by Samantha Arth
I called about an issue with a live scan after they printed the wrong email. I recognize that there was a mistake but they should be willing to work to remedy or even take minimal responsibility for the mistake. They were rude and hung up on me because I had to call on someone’s behalf as they are in the fire academy from 6:45am until 5-6pm. I can’t believe someone could have such terrible customer service and not take any responsibility for the error. The worst customer service I have ever experienced.
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December 2022 by Geoff E.
I'm reluctant to review this joint as it seems a well-kept secret. If I could give 10 stars, I would. For those of us who have experienced the hellish nightmare that is the GV Post Office (not because of the employees there who are genuine and kind, but because everyone, their, neighbor, and all of their dogs go there, and half with bad attitudes, except the dogs): This place is Shangri-La! They helped me box two packages for two different places, handled three customers simultaneously, and had me out in 10 minutes, including a third package for Canada. Pretty sure there should be a shrine out front. Also, prices are THE SAME. They don't make money on shipping. They make money on mailboxes and packing stuff, and adorable cards and dodads. AND, they ship PO, FedEx, and UPS and give you a price comparison. Do yourself a favor, go here. Unless you have a crappy attitude, in which case please visit GV PO. Thanks!
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March 2022 by Dancy R.
Very efficient mailbox shop. Conveniently located, friendly efficient service, always. I dread going to the post office dealing with long lines. This is much better than the post office.
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January 2022 by Michele M.
Will not issue a receipt for a prepaid drop off. Any business not willing to issue a receipt when you are dropping off your package is not worth using. Go to Postnet across the freeway, super nice people happy to give you a receipt.
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October 2021 by Kelly Redding
Thank you for reaching out it's all I wanted
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July 2021 by Empress Of Coco
Staff is always helpful & friendly. Store is clean and masks still required.
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May 2021 by A T.
Shocked in the kind of people they are and how they run their business. The owner has no empathy towards other people.
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May 2021 by Christy Miller
I am in here 2-3 times a week to ship documents back to my clients. They are always helpful & friendly. Always a pleasure to do business with them .
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May 2021 by Catianna Celaya
BEWARE Take all of your shipping needs to the post office! The owner has no problem jacking up shipping prices, making it 2 or even 3 times the price it would be at another store. Awful customer service, I'd say none, huge employee turnover, cant keep one for a bit? Dont ship here!!! Just awful
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April 2021 by Catianna C.
This has to be the worst mailbox business I have ever found my self walking into. First, all of the shipping prices are marked up. You will pay double even triple the money here than you would at the post office. Second, the owner of this store is rude and harsh. She is not a nice lady. No wonder there is such a huge turnaround of employees. No one wants to stay. Dont forget your key! Because if you forgot it, don't expect the owner to care. She will literally tell you she is the owner and can do what she wants to your face. Take your business elsewhere! Go to the post office! Hands down, the very last place you'd ever want to take your packages to ship.
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March 2021 by Mariah Glendenning
Do not use this mail service if you want to be treated like a human being. While in extremely early labor and bedrest at the hospital and after already speaking to someone from the office about not being able to pick up my package due to life threatening reasons and inability to even be allowed to leave the hospital, which they said was absolutely fine and they would leave a note on it, the owner of the business then called angrily demanding I pick up the package and telling me well that's to bad get someone to pick it up after I had informed her multiple times I did not have someone who could. I had also informed them the other person on my account months ago should have been taken off as he is being charged for domestic abuse against me and I do not want him to have access to my mail I have found out he is still on there and they are allowing him to use the mailbox and they expect me to contact him and have him get the package. Then when I tried to make a complaint about my treatment I was told that is an acceptable way to treat clients that she is the owner of the business she does not answer to anyone and there is no where to take my complaint. I had to hang up the phone finally after being told they are a business and can't just accomidate things like this as she would not stop and I had told her over and over I needed to go there was doctors there and I needed to worry about my baby.Added: be very careful if you write a review about Mailbox Plus that they do not like as they will then lie and slander you to anyone you send to pick up your mail. My friend was told I had written a Yelp review about them about my partner I am with now hitting me and telling her to have me take it down which as you can see is completely inaccurate as you can see in the above review which they were referring to.
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January 2021 by Ralph S.
This is a very friendly, efficient locally owned business. They do everything well, and I can't think of any way they could do better. Right through this "covid" event they have been there, doing their jobs with a smile and friendly greeting.
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December 2020 by Holly Rose
They're great!