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February 2024 by Shawn McMahan
I went in yesterday. While at the counter, I tried to explain to the assistant manager, Mikel, why I was getting a different oil filter from the one specified for my truck. He interrupted me three times to butt into other conversations, not acknowledging that I was talking to him at all. He doesn’t care, I get it, no problem, just finish my transaction so I can go. But *after* I paid for my purchase is when he wanted to tell me “you’re gonna regret buying that” about another item that I had bought, and recommended a different one. So not only was he extremely rude to me, but he waited until the store already had my money to tell me I’m “wrong” about something and that there’s something better? What kind of customer service is that? Also, why would I take advice from someone who didn’t care enough to let me finish a sentence? Not going back. The location on McKnight is better anyway. Would’ve been one star, but they had what I needed in stock. I can’t wait to put in the product that I’m “gonna regret buying.”
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February 2024 by Robert
Bought a syphon hose That's leaks and don't Work!
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December 2023 by Topher Tinkham
Decent place , some employees have knowledge some don’t
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November 2023 by Roxann Cross
Thed didn't have the part so they had it delivered from Sacramento store
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July 2023 by Scott Vickers (scotrick)
Helpful, friendly staff! One person checked my alternator, GOOD! Yay! But the battery was bad, BOO! But they saved me a ton of money by checking the alternator, and another salesperson took time out of their lunch break to finish my order, thank you!
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July 2023 by Gabrielle Massey
Always helpful and they don't have a habit of giving you the wrong parts like that other store across the highway ;)
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July 2023 by Jeff Larson
They have a good selection and had what I needed!
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June 2023 by Raybies Flynn
Helpful folks! Jackson is a good, hard worker!
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May 2023 by Pamela Alari
If I could go 0 I would. Wrong parts, they do not know the business or they wouldn't make sooo many mistakes
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April 2023 by Bob Murphy
We went there to get some windshield wipers. The counter person was really nice and he even installed them. We both really appreciated it that. So five thumbs up.
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April 2023 by Avery Nettles (ittybitty)
very helpful staff and very knowledgeable on all types of cars. always a pleasant greeting when entering the store
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April 2023 by Patricia Crouch
Great customer service and friendly people.
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March 2023 by James B.
Great friendly staff at every location I've visited and they always seem to have what I need in stock.
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March 2023 by Carla Vieira
Iv noticed this past year that the staff is very rude especially if your a women. Iv been going there for about 10 years now. They have new management and staff. Years ago the staff was very nice and helpful. Now when I walked into the store they all run and hide and look at me to see if I was still there. Iv even called and the woman that answered was very rude. She didn't even answer the phone and say the company name let alone introduce her self. Not friendly at all.
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March 2023 by Jasha DiDomenico
These guys and gals are hilarious! Great service, always friendly
