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December 2023 by Kelli B.
Last several times ordering, ask for original crust and the crust is always thin. I am assuming they are just getting skimpy. Last time I ordered Hawaiian and barely any ham or pineapple added. Mostly cheese.
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November 2023 by Mary P
This Papa Murphys is in Grass Valley ( in the same shopping center as Big 5 and Target). Its super clean inside! Love that they always have specials!Use the app to save money. They also have premade food ( see photo) and sodas. Quick and convenient! I like to order these during game time and add my own stuff before cooking!
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November 2023 by Mary P.
This place is located in the same shopping center as Big 5 and Target in Grass Valley ( Mcknight shopping ).This is a good place to get a pizza before game time! Love all the veggies on the pizza!They regularly have advertised specials. Its a good idea to check the app!It was not crowded at 1130am today. It was super clean and the lady up front was friendly!It might not be the greatest pizza but it can be wallet friendly.Plenty of parking! They open at 10am.
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October 2023 by Jared Williams
Well I waited almost 2 weeks to give a review in hop talk some since into with scumbag of an employee. I dropped my wallet outside of papa murphys on 10/3/23 and my wife was contacted and informed the employee that I specifically would be back to get my wallet. Upon arrival the employee told me that a lady came in and claimed that her son dropped a wallet. Once I received footage of the interaction Caleb the employee sneakily sets my wallet on the counter in front of two customers and walks away then the customers snatched my wallet and walked out. Customer name is Kindra and local pd seemed to know her well. Will not support this establishment and want to let the general public know how the owner conducts his business supporting his dishonest employees..
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October 2023 by Tony C Bond
The Pizza is Fresh and Tasty, not greasy. Very nice gentleman waited on us..
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October 2023 by Warren W.
they can't or will not get the order correct. 3 out of 4 wrong and they don't care. Melineauls can't or do not know anything about customer service or how to do a good job
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October 2023 by Jared W.
Well I waited almost 2 weeks to give a review in hop talk some since into with scumbag of an employee. I dropped my wallet outside of papa murphys on 10/3/23 and my wife was contacted and informed the employee that I specifically would be back to get my wallet. Upon arrival the employee told me that a lady came in and claimed that her son dropped a wallet. Once I received footage of the interaction Caleb the employee sneakily sets my wallet on the counter in front of two customers and walks away then the customers snatched my wallet and walked out. Customer name is Kindra and local pd seemed to know her well. Will not support this establishment and want to let the general public know how the owner conducts his business supporting his dishonest employees..
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October 2023 by Brndi E.
Probably the worst customer service I've ever experienced. The cashier was having difficulties getting her computer to work when I went to pick up my phoned in order. It was going on about 10 minutes, I did not have any cash, had I known I would've come prepared. She was getting progressively more upset and got super short and snappy with me. An elderly woman walked in and she barks at her "are you going to buy something?!" The woman looked alarmed and said "um well yes, I didn't come here to browse!" The cashier, then responds "cash only" and proceeds to take her order, completely, ignoring me and not acknowledging what I'm supposed to do I'm left standing there like an idiot, so I finally say can I pay for my pizza and she says cash only so I just walked out after dealing with her horrible attitude I had had enough.
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October 2023 by Chelsey A.
Today is October 7th I just left the Papa Murphy location. I've never had a problem with meal or even customer service. I must say I got the worst attitude and service tonight. The lady named Karen... a Hispanic woman was rude when she asked if it was an online order or not and when I told it kindly it was she walked away to get my pizzas. Then after she scanned my 2 pizzas up, I slid my card and she snapped and shouted "don't slide yet!"... okay.She then asked me if I had slid my card in such an attitude. I told her "no, I haven't"Then I proceed to wait a moment, waiting for her to direct me to slide my card again... maybe she could be much nicer about small things.... Then after my receipt prints she walks away. Not a peep out of her. No "goodbye". Nothing. Nothing to indicate service was over. Just weird. I don't recommend ordering from this specific location with the lack of respect for others. Thankfully I ordered online and I didn't have to intrude on any employees day by calling it in. Hopefully Karen gets spoken to about having some decent manners... it's sad. She seemed like a mature woman. Can't give anyone the benefit of the doubt anymore.
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September 2023 by Charles Hoggan
I've been patronizing Papa Murphy's for years and years. Today they denied me the Tuesday discount because I added pepperoni and extra cheese. I was miffed.
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August 2023 by Clayton Campbell
Fast, reliable, accurate and easy.
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August 2023 by Denise Rupelt
Really like this pizza! I've had many different kinds they offer and all are great. Affordable and quick...they bake in my oven in 12 minutes. The kids that work there are friendly and helpful. Went there just before closing last week and although they were not taking any new orders they sold me 2 leftover lg.pizzas for 1/2price! People didn't pick them up after ordering!
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July 2023 by Lauren P.
Not all heros wear capes. To whoever made my pizza last night, god bless. That was the best effing Veggie pizza I've ever had. It was loaded to the gills with toppings and had been on my mind ever since I woke up. Keep it up Papa Murphs!
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July 2023 by joelle soch
close at your POSTED closing time! Tried to call in an order at 7:30 and was refused because “we’re closing soon” (8PM). This happened at both locations. ? I hope the manager isn’t paying for clean up after 8, because it’s all happening before that and employees are leaving right away.
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May 2023 by Vicki S.
Not sure if the lady that recently started at Papa Murphy's is new owner or management but she's rude as heck & doesn't listen at all. We gave her a very simple order & she kept trying to put things on it we didn't want. Told her 3 times & when she finally finished our order she was really irritated at us correcting her & slammed our pizza down on counter. She did the same to a customer before us. She wasn't listening to them either & also slammed pizza on counter. As long as she's working there I won't be going back