May 2021 by Kathey Holland
Excellent service!! Reasonably priced and quick turnaround. Highly recommend. They took us on the spur of the moment and jumped through hoops to make sure the problem with our trailer was solved. Very friendly and helpful to customers.
April 2021 by Luis F.
Just a really good bunch of people that work here. They were able to help me out when I needed it the most. They are quick, knowledgeable, and friendly. I am not a local but if I was, they would be my go to.
March 2021 by Diego Hidalgo
Extremely helpful, Customer service is A1. They are hella cool out here, & one of the chillest and knowledgeable people who really seem to have it on lock.
March 2021 by Stephen S.
Installed 2" receiver on my Subaru. Excellent service and price. I would definitely recommend these guys.
January 2021 by Charlie M.
These guys are the best in the area. I love that they're open Sunday's great price on propane, tires,boxes and always helpful.
January 2021 by Hannah W.
During an extended road trip I stopped in for new tires and an alignment. Not only did they match me with the perfect tire for my needs and lifestyle, the customer service I received was unparalleled. I'd drive 1000 miles again and again just to hang out at the shop! Great crew!
January 2021 by Jason Dollenger
Super pleased. Very friendly and pleasant service on a Sunday!
December 2020 by Michael S.
TOTAL LIAR Garrett, employee of Sierra Tire and Trailer Center, authorized U-Haul representative, is a TOTAL LIAR. Considering the boldness of his lies, which I'll explain below, I strongly advise you to take your business elsewhere. A bit of a long read but hang with me... Apparently, U-Haul "Authorized Representative" is different than U-Haul "Scheduling." I was bounced back and forth between the two seemingly unrelated U-Haul entities for just over 2 hours. Let me explain where Garrett fits in. Scheduling told me I could return my rented trailer to the Authorized Representative. When I got there Garrett told me they really wanted the trailer because they could rent it out several times per week because of its uniqueness. It was a motorcycle trailer. He proceeded to log it in the computer but then tried to charge me a return fee $100's higher than Scheduling had quoted. I left his office, went to my car, and called "Scheduling" again, this time speaking with a lady called Harley. I explained the unusual situation, she assured me the higher charge was inaccurate and offered to call the Authorized Representative to sort it out. With that she put me on hold, called Garrett on the other line, and eventually came back stating that he never wanted the trailer and wouldn't accept it there. I didn't understand the disconnect so I kept her on the phone, walked over to Garrett and asked him why he didn't want the trailer any more. He said he DID want it and claimed he never spoke to Harley. At that moment, I put Harley on speaker and that's when things got bizarre. Right then and there, Harley said "I spoke to Garrett and he said he didn't want the trailer." Unbeknownst to her, she was, in fact, speaking with Garrett. She asked to speak to Garrett and he made several obviously deceptive attempts to avoid confirming his name..."this is Sierra Tire, this is the Authorized Representative, you're calling Grass Valley." I jumped in and said "you're speaking to him right now." He again made obviously deceptive attempts to suggest they hadn't spoken before even though it was just 1-2 minutes earlier, literally. She called him out on it, told me something weird is going on, get out of there, and instructed me to return the trailer to another authorized store, which I did. As I mentioned, Garrett is a total liar. He does it with a smooth demeanor and a straight-face. He lied with total comfort, not only to me, but to his own company, in front of a room of witnesses, even when he absolutely got caught on speaker. For that reason, I strongly advise you to take your business elsewhere so you can be assured of more honest business transactions. Please feel free to reach out to me if you want more detail.
December 2020 by Paul Heimweh
Great Service! they repaired my tire within minutes ... and were the only open shop in the area that is open on Sundays.
November 2020 by Justin T.
Excellent service! They beat the price of America's tires, and they got me in sooner. Lots of knowledge about what tires meet my needs and what would be the best deal. 10/10 would recommend to anyone! Customer service was on point overall.
October 2020 by Tony Beville
Once again I stopped into my favorite one and only tire shop these guys never stop they are absolutely phenomenal at what they do and very trust worthy and careful with my vehicles. These guys care thank you once again gentlemen.
September 2020 by Tyler TreeTop
Super quick and reliable. Thanks for getting me in on such a short notice. Will definitely recommend. ?
August 2020 by Steven Brajcki
Knowledgeable staff, friendly atmosphere, good prices.
August 2020 by Dalton B.
Came in on Sunday after popping my tire in South Yuba recreation area the night before. Vince got my car in the bay right away, patched the hole and got me back on the road in 15 minutes! Great people and great service.
August 2020 by Carole G.
Bought all my moving boxes and supplies from Sierra Tire and Trailer on East Main St. in Grass Valley and appreciated the selection and good service. With my SUV loaded for my final journey to my new locale, I discovered low pressure in a tire and found the nail causing it. Afraid to travel over 200 miles in such circumstances, I started calling tire repair shops and found none open since, of course, it was a Sunday. Then I happened to think that when I was purchasing moving supplies, there was a repair shop attached to the business. I knew the sales office would be open, but what about the repair end of the business? Much to my relief it was open and I will be forever grateful to Garrett, one of the owners, for pulling the nail out of the tire and repairing it. It was finished in record time and when I went to the desk to pay, he would not take my credit card and wished me a safe trip "home". Thanks again, Garrett, your kindness and wonderful service was very much appreciated!Cgg