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July 2023 by Paul McGowan
Great experience getting my bumper fixed.Todd was very helpful in answering all my questions and made sure they took the time to color match the paint.Will definitely go back if I need any further repair work done.I highly recommend Tripp's to anyone who needs auto body repair.
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May 2023 by Brianna Kenny
I scheduled my car to be physically repaired back in November 2022. My appt was unable to get scheduled until May 2023. I understand that this is a popular place and very busy however the multiple times I had to deal with the front desk lady, I think her name is Ramona, she was condescending and rude. Since it has taken such a long time to schedule the repair the person who originally damaged my car decided to basically ghost me and when Ramona called to confirm I let her know the current situation and she couldn't have been more rude. It's unfortunate to deal with someone with this kind of attitude as a customer and I do not recommend this business based on this person's poor attitude alone. Treat your customers with respect!
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May 2023 by Sarah Norris
We love Tripp's! Always so fast and friendly, and the staff is always going above and beyond to fix what they can while you're there.
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May 2023 by Laurie Ann W.
Absolutely the best customer service of any autobody shop I've ever been in. I took my truck to another autobody shop in town and could not get anybody to look at it. I had to make an appointment for several weeks out just to get someone to look at the scratches on my hood. Then I took it over to Tripp's who looked at it on the spot, and gave me an extremely fair estimate. I felt there was no way the other place could beat it, so I scheduled to work with them.Price was beyond fair and they buffed it out while I waited. Everybody was so pleasant and the place was clean. I've already brought my truck back for a dent and a scratch when my truck and I got into a disagreement with a shopping cart. I was treated even better the second time!I highly recommend this place. You can trust them.
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March 2023 by Sandra Stevens
My driver's side door handle and mechanism was broken. Was told to go to an auto body store rather than a mechanic. Called Tripps and she said come on in, the boys will take a look at it. An hour of work later, Steve fixed it! He had to take the whole mechanism out to fix, reinstalled and would not accept any money! What an outstanding business!!! Good old fashioned help! I no longer have to crawl over my passenger seat, should have come to them a long time ago! Please give your business to this awesome establishment! THANK YOU TRIPPS!!!!!
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March 2023 by Sandra S.
I took my old Subaru with a broken driver's door handle and mechanism to have them look at it. Had been crawling over passenger seat! With no questions asked or without hesitation, they fixed it right then and there. Probably took at least an hour. The best part? Didn't charge me!! I know that is extremely unusual, I am pretty low on funds right now, driving an old car, but still!! What a fantastic business. Especially Steve. Tripps has been around here a long time, a hometown business that hasn't forgotten how to treat people. Please give your business to this awesome establishment!! I LOVE TRIPPS AUTO BODY!
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November 2022 by David Clouse
Professional and great at what they do. Customers count. Highly recommended.
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November 2022 by Heather R.
I had an issue where I hit a rock on the road the and it popped out the back side panel over my wheel. Toyota told me it would probably cost $1000 and I needed to go to an auto body shop so I filed an insurance claim. My insurance company sent me to Tripp's. The man at the desk came to take a look. He then went and got some tools and in 10 minutes it was fixed. I asked him the cost of the job since my insurance has a deductible. He told me " No charge ". I was blown away. In an industry where auto body shops can charge a lot this was an immense gift! It just shows the integrity of this business. Needless to say my entire family will be customers should we ever need any body work on our vehicles!
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November 2022 by Devo Devo
Took our 2005 RAV_4 with dents and dings on ever door and 1/4 panel made it look like new, then I swiped our garage doorjamb took it back and they fixed it gratis! The car looks like new not joking new!Thanks, Darrul, Ramona and of course the artist that are the crew! ???
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September 2022 by Stephanie Suglian
The very best. The detail they pay attention to is outstanding. My car is like nothing ever happened. They even noticed my clock & radio weren't working & fixed it. Wasn't even part of the claim. Thank you Tripps.
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August 2022 by Julie S.
Wow! I took my car in for a minor repairs. The estimator examined the damage, said they could fix the problem easily. He took my car back and the repair was done in about 20 minutes and there was No CHARGE. I couldn't believe it. What a gift. I don't anticipate damaging my cars anytime soon, but if I do I'm going back and sending everyone I know to this shop. Great people. Amazing service
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December 2021 by Melanie D.
I highly recommend Tripp's Auto Body. The staff was friendly and the whole process went smoothly. I got my 2019 Honda back looking as good as it did before I got hit.
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November 2021 by Tim S.
Rented a car with my gold status with Hertz after my car had been vandalized in San Jose and my Catalytic Converter sawn off and stolen. Had to rent a car and get home. Chose Hertz because im a gold member and love their service. Was told by the agent to return the car to Tripps as they are the Hertz in GV. Woman at the counter was very rude and tried to turn me away saying 'we do not accept drop offs'. I demanded she call Hertz to help(which she did not offer or accommodate me to try) and when she did they easily accepted the drop off. Rude.. Zero bad anything to Tripps but this is the only place i can vent my rude experience...
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November 2021 by Tom Minch
Great people, great job, work guaranteed for as long as I own my truck. Plus they arranged a car rental for me with unlimited milage, at a very reasonable price. I live 4 1/2 hrs away and will make the trip if I need additional work.Thanks Tripps
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October 2021 by Mr Teeney
Took car in for a dent in the bumper, car looked brand new when I picked it up, washed, waxed vacuumed out. Only took a few days....technically less than 72 hours for repairs.