June 2020 by Linda Cabello
I don't understand why they sell all the supplies you need to cross stitch, but not any patterns, it's terrible. I don't know who decides this stuff but it doesn't seem to do any good to complain. Will go to Michaels or Hobby Lobby.
June 2020 by Tavia Cooke
Awesome. Was very quiet while there. Kids LOVED the shopping carts because it smooth and quiet, unlike other carts.
June 2020 by Shavon howard
I love the way they are practicing social distancing they just need more helpers on the floor
June 2020 by Christine Rodriguez
Went to pick my online purchase and arrived at Joanns, called for curbside pickup. I was put on hold for a few minutes, all the while looking at the line forming when I decided to hang up and wait in line to pick up my order. It was not so convenient. Once inside, was able to get my supplies with ease and left.
June 2020 by Langy L.
The website says they close at 7pm, but the have a lady at the front door warning customers 'they close in 15 minutes' when it was only 6:27! They should be welcome every customer that ventures into their store with socially distant arms!
April 2020 by Alexis Atencio
DO NOT go to this joanns the people are so rude! They don’t even try to help, they give incorrect information, and today when I went all the ladies yelled at my mom for trying to return something. Horrible people, I’m calling corporate
April 2020 by Cait Valenti
Extremely rude on the phone called to figure out why my debit card was charged twice for one order in store. The women was extremely rude told me there is no returns in the store right now okay what ever but to be extremely rude about taking more money is not understandable. It's my money and I'm out of work cant afford to have my card charged twice and then not even have the items from the second charge so will never be going back to this store. Very shameful the women in the store dont know how to be nice at all even in the store you walk in and they all glare at you as if you shouldn't be in the store. Not welcoming AT ALL! Negative five stars
April 2020 by HANNAH'S PLAYTIME
I've had so many positive experiences at this joanns. There are so many people that always answer your questions. Marie helped me today and she is just the sweetest person ever. She took her time and answered all my questions. She was working and she stopped what she was doing to help me. Thank you Marie ♡
March 2020 by Tanya Polidori - Richmond
Very helpful staff & abundance of product. I always enjoy shopping & finding new fabrics
March 2020 by Robert Williams
I am very pleased with the help and service I get there. I needed some fome.pading and waterproof covering for baby matres for a cradal I made.
March 2020 by Janell Rodriguez
Great service plus the cashier gave me a 40% Online Discount!!! I will be a returning customer ?
March 2020 by Derek Katanic
It's ok for a guy to come by yourself, not very macho picking up something for your mother...man what a mission, good thing she made macaroni salad...
February 2020 by Dory Garcis/Fenley
In this town since they took my clothes away. Jo-Ann's is very convenient. They're very nice have a lot of stuff, but they're a bit more expensive.
February 2020 by Linda T.
I needed an iron poodle patch, and called Joann's to see if they had any. I was on hold for 20 minutes, and I finally hung up and called again. The young lady who answered the phone was the same one who kept me on hold for so long. Then, on top of that, the didn't have anything like that. Hard to understand why these patches wouldn't be available here. So, I called Hobby Lobby, and they had them. 6" X 7" for only $5.99 at hobby lobby. Doesn't Joann's want to be competitive? Guess not.
February 2020 by Jane Cumby
A wide variety of fabric and crafting materials. Friendly and helpful staff
February 2020 by Dana Wilson
Good experience for the inexperienced. Some lack of direction to find some products but everyone is really nice once you can get someone.
January 2020 by radona young
Always find what I need! The new store is clean and the employees are helpful. Love my Joanns
December 2019 by Jacky VO
Awesome place to find almost everything you need! With great coupons n offers.
December 2019 by Nancy James
I got to quilt on their longarm and they were very helpful
December 2019 by Linda Barfoot
With JoAnn app I get such great discounts. The yarn selection is fantastic. Employees are SO nice & helpful. JoAnn is my go-to store for my hobbies, especially crochet needs.
November 2019 by Joyce Palmer
I like to craft and ,I can always find something there.
November 2019 by Ron Barci
Awesome NEW store! Great lighting, clean, smells good, friendly and caring and great customer service! Joann had the BEST coupons and sales over anyone! Y'all need to download the Joann app onto your phones! They help you save a lot! The ??
November 2019 by kittykat Aguiniga
Most of the employees look un happy and are no help at all and RUDE the manager Rex is mean. Over priced and they never have anything you need. Never call them there answer to everything QUESTION is "I DON'T KNOW"
November 2019 by Michelle Mota
Great staff, they answer all my questions and help me find what I'm looking for every time I need help.
November 2019 by Theresa Rice
They have employees that help you all the time. Makes life so easy.
November 2019 by Sherri McCartney
They have so many crafts and more material. I love to craft and see. If you like to do those things this is a good place to go!
October 2019 by Chris M.
I wasn't really impressed with this new Joann Fabrics snd Craft store. The customer service was nonexistent, it was both hollow and deathly quite inside. I felt like they had more varieties of craft supplies and decor at the older location. They also had better bargains at the older store. I think I'll just stick with Hobby Lobby.
October 2019 by Teda P.
Staffs are helpful and friendly. There is restroom available for customers. You will need to ask staff for the restroom key. Items are well stocked. Recommend to upload the app and sign up for coupons. Rental for use of sewing machine and other machines are available in-store. Prices for sewing machine is $5 per hour and $10 for other machines. Machine rentals are available Monday thru Sunday, but hours varies. They offer classes inside as well.
October 2019 by Anthony Gonzalez
Recently Joann fabrics moved from just east of downtown hemet to a new location on the west side of town. What the reasons for the move are unclear. As the only full service cloth and sewers supply store within the city limits, they hold the monopoly on the trade.
October 2019 by Donna Lacson
Its the best place on earth . Bigger . more stuff . An u cant go in for one thing its always more stuff lol