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March 2024 by Natasha S.
Amazing customer service! John went above and beyond to help assist with my business needs.
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January 2024 by Cassondra J. White
All of the people that leave a review stating about how disgusting this store is, how rude the staff is, and how lazy the staff is and how there is freight all over the store and difficult it is to shop and the store is always out of product, Is True. I currently work here. The staff is an utter an total complete joke. Every time I ask for help to help a customer no one responds to me on the head set. Some associate is always stating What They Don't Do, I don't put away freight, I don't work Truck, I don't work the register. It is not just lack of hours that explains why this store is so disgusting it's the Staff. The bathroom are Disgusting. I cleaned the bathroom twice in two months I saw these lazy ladies on the staff will take advantage of a person that works hard. I told John the new Store Manager that I will not be cleaning the bathrooms again. John can clean the bathrooms. He just sweeps the store floor even though we have people come in the store that do that and taks empty light boxes to the back of the store. The Customers that are Regulars are Disgusting People As Well. Only 5% of you are nice. The Regulars Expect Me to Give Them Discount on Top of Discount. If you are Broke Just Say That. That is why this store doesn't get a lot of hours because you broke entitled women that "shop" here want all your Fabric for Free. Even the staff act like that. Debbie and her friends come in and are always haggling the price of a product. Why does Debbie act like that she works here and gets a Discount on products in the store.
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November 2023 by Nadine Blumentritt
Huge waste of time, store felt claustrophobic and very disorganized. Unfriendly staff, I had the feeling every question was one too many asked. Big cardboards on the floor, trip and fall hazard for any guest.
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October 2023 by Denise S
Highly disappointed in this store. Hugely disorganized, boxes and stuff everywhere. Yarn section a total nightmare. Asked for a certain yarn and the reply was "we don't know what's in those boxes". Staff was indifferent at best. Coming here was a colossal waste of my time. Won't be back.
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September 2023 by jennifer Sheldrake
Nice store. It is updated and has more products than the last time I was in about a year ago. The staff was nice and friendly.
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May 2023 by Gina Evans
They always have great customer service. The only thing that I was disappointed in was how dirty the bathroom was. Like they hadn't cleaned it for a month or more.
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March 2023 by Mike Cecere
Nice big store with almost everything I needed when replacing the padding in some seats in a classic car, but the one thing that they didn’t have was a long shot for any fabric shop. The ladies I spoke with were helpful but it seemed like they were a little under staffed and with only one person to check out it took forever. I get it that everyone needs to save a few bucks and this place is all about the coupons but trying all the different options until you get the winning combination holds the line up.
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March 2023 by Sara Olson
Always clean and tidy...I would have given 5 stars except when the cashier came to help me in the paint station I asked her about neon paint and she told me I was just gonna have to look for myself...After I already spent 20 min looking by myself at first
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February 2023 by Carina Torres
Went last night and Cathy the manager was really rude and discriminating. All but laughed at my face because I was trying to return something. Return policy says return anytime she did not want to accept my return even though policy says otherwise. I do not know how she has a job in customer service when she herself is rude. Once I asked for a phone number for higher ups she laughed gave wrong number and said to report her. How is this acceptable to be treated by someone like this? I never felt judged by my background but the way she had her tone and just mocking and laughing acting like a little girl was really upset. I hope higher management does something because this is unacceptable.
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February 2023 by Cindy Ponce de Leon
Going through a change so lots of empty merchandise space, but excellent miney saving deals!
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February 2023 by Carina T.
Went last night and Cathy the manager was really rude and discriminating. All but laughed at my face because I was trying to return something. Return policy says return anytime she did not want to accept my return even though policy says otherwise. I do not know how she has a job in customer service when she herself is rude. Once I asked for a phone number for higher ups she laughed gave wrong number and said to report her. How is this acceptable to be treated by someone like this? I never felt judged by my background but the way she had her tone and just mocking and laughing acting like a little girlI was really upset. I hope higher management does something because this is unacceptable.
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January 2023 by William J. Mason
It's a very fun store.lots of goodies to look at and to start a hobbie or add to one that has been started on already.
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January 2023 by Tom Wall
Mostly sewing and quilting materials however a few other options for hobbies. The employees are friendly however sometimes hard to find.
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November 2022 by Bob Bee Clark
Well customer service here is always great!! Good selections. The prices are kinda high but overall it's a nice family oriented store .
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October 2022 by Chelle Young
The staff wasn’t very helpful and Or friendly. The store was rather dark. The store also appeared to be quite messy. I’m giving it 3 stars because it did have all the items in stock that I came for.
