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March 2024 by andrew hocking
This gym is not an accommodating place for people looking for a training center. It lacks behind as it turns away potential customers who are visiting from out of town or potentially moving to town. The management, acting upon the owners wishes, does not allow visitors to use 3 day passes even after signup is completed. It’s unfair to the signee to designate what the rules are without explicitly stating them previous to signing an agreement or forms with personal information
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December 2023 by Deyvisonn Martins
Terrible decision I ever made. They offered me a anual plan and the front staff told me I could cancel any time, I moved and they don’t have any location close to me and they won’t refund me. This is ridiculous. I did a claim spoke with the manager nothing this is unbelievable. Go upstairs check under the machines and equipment you will see a lot dust under it. When an equipment goes bad forget it will take a couple weeks or even a month to get fixed. Really sad. Recommend go to other gyms because now they only have the name 24h but actually they are not.
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December 2023 by Do Khuat
The handicap and elderly people came to this place daily, most of them have trouble walking upstairs( I am a handicap person); however; the elevator has frequently broke down( it worked for a few days or a week and broke down again. it happened too many times this year..). The manager and the people work there seem to don't care about that. The elevator has been breaking down more than a week and it has not been fixed yet. I am so frustrated. Also, some of the equipments are bad and they take a long time to fix. I chose to came here because it's close to my home. Now I am thinking about switching to other fitness club like Planet Fitness....
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December 2023 by Nicole Harnish
I went here last weekend with a friend to check it out for the 1st time...The bathrooms/locker room/sink areas are very dirty which most likely that jacuzzi is disgusting as well. I'm sure no one cleans/disinfects the equipment either. The area to walk to the sauna (which was out of order ) is wet all over the floors with no slip mats to walk on, I was so afraid I was going to slip & fall. The people that work there are nice I'm sure but whomever is in charge needs to step it up & take care of business because that place is a reflection of you & it's disgusting. I doubt I will buy a membership here. I'm shocked & saddened that Bella Terra has something this ran down.
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October 2023 by S N
This location has plenty of free weights and machines for your workouts. Clean and tidy gym.
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October 2023 by manh nguyen
It has been a long time that i decided to come back to 24 hour fitness. This location, OMG it need to remodel. its too old and dirty, specially the wet area. Swimming , Steam room. Jacuzzi. I am very interest in this club because its near my house. But I have to other in Garden Grove. No Go for me.
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October 2023 by Holiday Nguyen
There is no safety place, there is no security, the police and even the staffs working here don't care about you so you have to be careful, there are a lot of crooks around this area. Within a week there are 4 cases of car theft, internal locks being cut in the lockers many police reports but they still do nothing. Cameras no working.
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August 2023 by Daniel Ventura
Men's locker rooms (dry station machine) broken for over a year now. We need to dry our clothes, hello! and the jacuzzi is breaking down every other day. Get it fixed.
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August 2023 by Sierra Christy
This 24 hr is always clean and has lots of machines available for use. It also has a basketball court and pool which is awesome. Parking can be a bit of a struggle but this is the nicest 24 hr gym in the area.
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June 2023 by Pamela S.
Love this gym! They have Silver sneakers classes!The management makes sure seniors have at least 3 classes a week. Fabulous instructors. They go the extra mile to make sure everyone gets a good work out. I attended Randee's class today. It was definitely challenging but with total regard to safety. All the exercise routines are cleverly adapted to upbeat popular music. Randee definitely goes the extra mile to create new routines each week. Never is boring , instead it's super fun!!! The entire staff at 24 hour is very nice. I recommend 24 hour fitness Bella Terra.
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June 2023 by Dale Mather
Poorly ran gym. Broken bikes, smells steam room, dirty sauna that is often down, a jacuzzi that is down several times a week, and now the pool down several days straight. Can't complain either. Your complaints don't go to anyone who cares to fix it. DISASTER!
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June 2023 by Richard J.
Would be a nice gym, but 70% of the machines are missing handles or uneven af... is there even a maintenance team here?
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June 2023 by Capo
This is my default gym. I like 24 and the staff here is great but this 24 next to bucca di beppo is falling apart, very dated. Been coming here for a year and no visual improvements. Showers leak, some machines are broken and poorly maintained. Theres 2 or 3 bikes that are broken as of last week. One threadmill also was broken. Locker room can use some upgrades. I had shoes stolen from me here last week while i was showering so definitely some shady people coming in. Also please change to a sports channel in the lockers. The drew Barrymore show is getting old lol. For 24 corporate, please invest some money in this gym to make it at least a little better. This is a convenient location and a lot of people come here.Update 6/6All mens showers where out of body and hair wash, at 2pm. Not the first time this happens. Also, your corner sink hand sensor has been broken for over 1 year. Fix this your sinks please. Sauna was extra dirty as well, with a big ball of black hair by the drain. Let me know what time you refill and clean everything (if you do) so i can come at that time instead.
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May 2023 by Steven Forman
Dusty gym don’t come here. Been a member at 24 hour fitness for 10 years this is the worst one. Today no paper towels in the whole gym when I say something to the front desk they just shrug and say sorry dude. No effort to run out and get some paper towels not really that hard to do. Bathrooms always smell awful. Half the time nobody at front desk. Limited weights and machines and no cell service + spotty Wi-Fi. Worst gym I’ve been to. The last thing on earth I want to waste my time doing is being on the phone with corporate but I guess I have to call them tomorrow when their call center reopens
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April 2023 by Don Luong
Monday afternoon in April. AC barely on, really hot in the large weight room, no paper in men's restroom stalls, grips on weight machines all tore up
