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January 2021 by Brandon Lindley
Great customer service and attentive staff. They will help you find and get everything you need to enjoy the Beach with a new pair of Havaianas. Also, has the best selection of pins and crystals to customize your new pair.
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November 2020 by Vivian C.
Came in last week and was greeted by Sophia. Havaianas are my go to flip flops but I usually order online. Sophia showed me the different types of flip flops and even let me know I could "bedazzled" and make my own flip flops! She was very knowledgeable, and friendly-- went above and beyond to give me great service. Will be back soon. Thanks Sophia!
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August 2020 by Jasmin Z.
I came here and the staff really helped me with exactly what I needed, AND I walked out w 2 pairs of customized havaianas w lots of Swarovskis . I can't believe I was there more than an hour . Browsing, deciding, designing, and buying. Thanks ladies for your time, assistance, courtesy, patience, hard work, and excellent customer service!! I truly appreciate it . Deus abençoe vôces sempre!
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June 2020 by Kristi Rhea
Very fun. Cute sandals!!!
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June 2020 by HR Admin
Havaianas has process two bank authorizations, which resulted in two separate bank pending transactions in the amount of $104.00 each, total of $208.00, however there was not an order processed for these bank pending transactions. The pending transactions have been sitting in my bank for more than 9 days now. I've contacted Havaianas by phone, after the transactions were pending in my bank for 7 days and I'm on day 9, and Havaianas has not taken any action to cancel/clear these two bank pending transactions, in the amount of $104.00 each, total of $208.00.As suggested by multiple Havaianas customer support representatives, and customer support manager, Jove Bauyon, and I've sent 2 separate emails to Havainas Corporate, which included screen shots of my bank account showing the two $104.00 pending transactions, I have not received a response back from Havaianas Corporate, and the two bank transactions in the amount of $104.00 each, and not been canceled/cleared out of my bank.As of the date of filing this complaint, which is Wednesday, May 20th, I have not received a response back from Havaianas Corporate office regarding my request to cancel/clear the two transactions initated by Havainanas in error. The two bank transactions initated by Havainanas were posted to my bank on Monday, May 11th.
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November 2019 by Talita Monteiro de Araújo
Com certeza a melhor loja dos chinelos melhores do mundo, de frente para o mar, atendimento maravilhoso e ainda um diferencial com Havaianas personalizadas! Amei
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September 2019 by Renata S.
I love this flip-flops they are the bests.They have a Make your own station the girls are Super pleasant and help me out while I was shopping there. I already have many pairs of heavy a** but I cannot stop buying them
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August 2019 by Scott E.
Nothing but great things to say! Mariana and her team are amazing! I had an issue with one of the products and she went above and beyond to help me out. Thank you so much!!! In addition to that I've worn these sandals for years and love them, great product, great customer service, great company all around! Dr Scott Evans Denver
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July 2019 by Bob D.
**BUYER BEWARE** Very bad . Got my sandals there less than a year ago. The strap on the right sandal broke off at the plug. Well, since I know the store can customize, I came in to buy a replacement strap. They have piles of various colored straps on the counter. The girl working said she wouldn't sell a replacement and I had to buy an entire new pair. So basically... a hardly worn pair of sandals are now garbage because of what I consider a defect or poor workmanship. Worse yet, terrible customer service. I do not advocate anyone purchasing this product. They do not stand behind their product. Shame...shame...shame
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November 2018 by Melissa Z.
Ty Carol for all your help! I love my new personalized havaianas. The entire staff at HB havaianas is so lovely. I will be back very soon! Just had another shopping spree at my fave sandals and gorgeous accessory gems for the sandal tops shop. Carol and the entire staff were as amazing as they always are. Thank you so much ladies for such a fun shopping experience. We will be back soon : )
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August 2018 by Edward Pham
Good shoes, but can make your feet smell because it trap the sweat.
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July 2018 by Tami O.
Love this store! The sales girls are so friendly I end up spending along time in there. Lots of colors and styles to choose from and you can customize with cute charms. Love the sunglasses too will be getting my 3rd pair soon...they are very comfortable and a great price
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April 2018 by Morgan W.
awesome store with so many choices. these sandals are my fave. they are super comfortable and super cute. the girl that helped was super nice and helpful too!
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September 2017 by Audra Archuleta
My 11yr old daughter & I had fun putting together a pair of green thongs with gold straps, we added turtles and white flower jewelry peices to decorate the straps on each sides of the words Havaianas. A total of $58.00 purchase, pricey but my angel is worth it to me. Unfortunately on our walk down PCH I stop at the Hyatt to use the restroom and my daughter forgot her shoes there. If you found them please let me know because I tried calling the Hyatt security today with no luck on its recovery. I'm a single mom on disability and won't be making anymore pricey purchasing moving forward. 🎨😞
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July 2017 by Benjamin Mattern
Got a gift for a friend, didnt fit at all, no refund in this shop.... dont waiste ur money its actually very bad quality