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October 2023 by Gary McNeill
Come an spin the wheel.. I didn't win on the wheel but with the quality of service I felt like a winner!!
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June 2023 by William M.
I was looking for pair of New Balance shoes and was happy to find the carry several different NB shoes.I realize that it's difficult to keep every size in stock, given the variety they have, so while I was disappointed they did not have much in my size. i did find shoes that I liked.Service was pleasant and helpful.
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June 2023 by dinorah valenzuela
Super expensive prices. You can definitely order 1/2 that price at other places or main brand websites
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April 2023 by Barbara
Great selection of Vans and Nikes, and very affordable. Definitely shopping for the family at Shoes City
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February 2023 by Tim K.
They have a lot of cheap shoes but service is terrible. I went in on Sunday the 12th of Feb. 2 sales lady's stood at the door and greeted me with a smile while they stood at the front store gossiping. I went to look at the work boots but they stayed at the front door even though I was the only customer in the store at 12:00noon. Finally when when one of them saw that I was trying to reach for the top shelf of boots, she came over. She got the boots off the shelf and left while I was there to try the on by my self. I guess their job is to only stay at the front door and gossip. Very poor service and I would not recommend
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October 2022 by Lisa Altman
Customer service was good. Although I feel the store needs more woman’s shoes.
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September 2022 by mike lopez
Really friendly ladies working here. I bought some Puma Sandals and they were very helpful
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September 2022 by Christian Hooton
Very helpful people working there, even when we got there at almost 8pm they were very nice and helped us with getting the right shoes. Will go there again :)
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August 2022 by R A
I want to start off with that I personally have worked retail for 5+ years and I understand the concept of giving exceptional customer service. However, today was just ridiculous. I come into this store with my shoes, again MY PERSONAL PROPERTY that I paid for with receipt and one of the employees is already asking for the box and receipt. Automatically, that is rude and annoying. The employee, a Hispanic woman who does not speak English( I am Hispanic too and bilingual) kept following me around. Mind you I am simply carrying a tiny clutch bag and car keys.I then asked for a particular size in shoe for a particular brand. She kept showing me what she sees first which is a size one size smaller and half a size bigger. I said no countless times. I tried to have a lot of patience because I know how it is to work in retail but she really went overboard and I had to raise my voice and explain to her I want a size this particular size.I took it upon myself to search the row behind the boxes and found the size myself.If this is the training that is being taught, it is absolutely awful, annoying and straight up bad service.The shoes are tagged, we are on multiple cameras, the parking lot is small and yet I am being treated as a potential thief.I will never and I mean never come here again.The reason I give this a 2 star is because I got a a nice pair of shoes with the correct shoe size I needed. Customer service is -0 stars.
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May 2022 by Rocc Asuega
Both times ive visited this store workers were acting weird like my family and i were stealing stuff. This last time we visited the clerk walked all the way outside and asked to check the bag of shoes we purchased. Mind you she placed the shoes in the bag herself at the register. Made us spin the wheel and stood there and followed us to the car as I was pulling out the parking spot to check the bag she packed. Not everyone that walks into a store is stealing stuff. Not going back here again.
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May 2022 by Morgan S.
If I could give 0 stars I would. Beady eyes staring you down the whole time you shop. Constantly asking if I need help with anything while browsing. as well as locking the door when I'm the only one in the store feeling the need to guard. When I make a decision on the shoe I want proceeds to take shoes out of my hands to walk up to register. I ask if there is another size in the shoe I displayed to be shown a "identical" pair that looks different. I ask to hold the shoe and am told " it's the same shoe". If I am to purchase any product I'd like to inspect it for any damages, rips, tears, scuffs, etc as it's not the pair I originally looked at. Overall was not satisfied with the customer service and would not recommend anyone shop here if you want a stress free experience.
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January 2022 by Scott “Scotty.” Barnes
Found a great pair of high-top puma's, sized right, decent price. Return policy is good. Nice lady behind the counter!
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August 2021 by Robert Smentkowski
Staff was very helpful. Went to buy flip-flops. They have a nice selection in my size, 10. Quality of the brands are very good. Definitely will return here for other purchases
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August 2021 by John Damuth
They had a lot of shoes in stock and the workers were very helpful
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July 2021 by Dan Boyd
No larger sizes but the young lady working was helpful.
