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August 2024 by Zachary Fuller
There are so many wonderful things I could say about this company. Their products are great, service is amazing, and not only that, they are honest and kind. I have a single head plotter that just passed its 1 year mark with no issues and I cant wait to expand into more of their equipment.
Tyler, my technician, is such a nice person, extremely helpful and very attentive. Sean, part of the upper management, is an all of the above kind of person. They are all very helpful and a great group of people to work with. I would highly recommend this company and I look forward to a long lasting relationship with them.
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October 2023 by Gaby Martinez
Great & fast customer service!
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August 2023 by Calley Rivera
I have had my plotter/cutter for years and I also have support with it. I like the ease of access to get support and the ease of getting support to get my system online. With almost 10 years of operating with a Velocity Plotter/Cutter, it is still working great!
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December 2022 by Frh S
Just want to say that I’m so happy with my plotter and can’t wait to use it for my business. Everyone at Velocity are so kind, and helpful and I feel at ease being a female business owner because everyone is so supportive. Sean helped me choose what I needed and and let me know my options and was helpful in guiding me choose what would help me best. Chris and David were the installation guys and they were the best because they were so patient and helpful with me and taught me how to run everything and made the set up as efficient for me to and my work flow and assured me that if I needed anything they can help! Amazing product and amazing customer service and support! Thank you to everyone! Really grateful!
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November 2022 by Rocio Saenz Flores
Excellent service!
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July 2022 by Jackson Douglas
I could not be any happier than I am with Velocity Plotters. I have a relatively small shop but the timing of paper patterns out of a office printer was killing productivity and efficiency. In just a couple of days from my initial call, a team was out at my shop and setting up my plotter! Sean Reyes the salesman who handled my inquiry was very helpful in selecting the right product for my shop and budget. He was both very knowledgeable and courteous. The tech staff that came out to set up the plotter were very personable and showed me how to configure everything and instructed me one everything I needed to know to start spitting out patterns. The patterns now come out faster that the production line can keep up! And that’s the way it should be. No more wasted hours ($$$) on tiling! Thank you to all the wonderful folks at Velocity!!! I am one beyond satisfied customer for life!
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July 2022 by Denshai Lee
Beyond Yoga has purchased two plotters that are in two different office locations. The staff at Velocity Plotters & Cutters is always quick to respond and very through in their explanations. We recently moved one of the plotters from Culver City to Commerce and the level of service we received was phenomenal. Not only did the two technicians show up on time but they were both extremely helpful and knowledgable. Excited to work with this company for many years to come.
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May 2022 by Swimwear Development Studio
We've grown up with Velocity. Started our business in 2010 and Velocity helped us find a Gerber System, then another, and later a third. As we expanded our services we added a plotter for marker making.Last week I sent an email after hours when I jammed our plotter up. I couldn't get it to work right and sent an email for service. Within 15 minutes Sean called me, and within 2 minutes I was able to finish.Thanks for being one of our valued partners.
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March 2022 by Farrah Lisa S
Just want to say that I’m so happy with my plotter and can’t wait to use it for my business. Everyone at Velocity are so kind, and helpful and I feel at ease being a female business owner because everyone is so supportive. Sean helped me choose what I needed and and let me know my options and was helpful in guiding me choose what would help me best. Chris and David were the installation guys and they were the best because they were so patient and helpful with me and taught me how to run everything and made the set up as efficient for me to and my work flow and assured me that if I needed anything they can help! Amazing product and amazing customer service and support! Thank you to everyone! Really grateful!
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March 2022 by Jose Ortiz
Velocity Plotters & Cutters LLCvery good Service and high quality Products. I highly recommend buying here.
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March 2022 by Rebekah Hoffer
The team was very helpful. They were able to log into my computer to work their magic and talked me through every step of the way so that I too understood what they were doing!
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November 2021 by Pedro Leyva Fuentes
As a customer of yours, I am very satisfied with the service you provide, it has helped me a lot in my business. Thank you. Pedro Leyva.
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November 2021 by Jenny Kemala
The plotter is sturdy and strong. However, the ink cartridge holder is very weak and breaks easily when a new cartridge is being changed. The quality of the holder material is not as good as the plotter's.
Also, the plotted lines of patterns on paper are too fine, and sometimes the ink does not mark on it even though the ink cartridge is still full (we always have to check the cartridge to make sure it is not dry).
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August 2021 by Jenny K. Kemala
The plotter is sturdy and strong. However, the ink cartridge holder is very weak and breaks easily when a new cartridge is being changed. The quality of the holder material is not as good as the plotter's.Also, the plotted lines of patterns on paper are too fine, and sometimes the ink does not mark on it even though the ink cartridge is still full (we always have to check the cartridge to make sure it is not dry).
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May 2020 by Q Stoddard
I think Velocity has one of the best options out there hands down! The technician that they had helping me was incredible. Chris went the extra mile everytime we needed help and always found us a solution. I cannot speak more highly of this company and the results that they are able to provide in such a short time. I never have to wait long to get a response or a call back. Recommend 1000% best plotting solution out there!
