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March 2024 by Joanna mercado
Repair was fast and easy. Had it done before the date I was originally told.
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February 2024 by X O
Nightmare!! Walk away! Don’t let your insurance company decide your repair shop you’ll regret it forever! Specially if you have to take it to the Hawaiian Gardens location and deal with Rick!
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February 2024 by Nikki Davis
My bf crashed my car and I was devastated.. especially after I read the reviews.. Thankfully my car was in great hands and I got it back in only three weeks.
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January 2024 by William Hopkins
The car looks amazing , it was done quickly and communication was excellent regarding when the car would be ready for pickup
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January 2024 by Nate Hampel
Very helpful following a little fender bender.
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December 2023 by Robert Chirco
They did a great job, the customer service was prompt and they showed great attention to detail.Services: Painting
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December 2023 by P
We came here for a repair estimate and Jazmin helped us with different options based on our needs. Ask for her name if you need help!
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December 2023 by Lori Wild Frangipane
Good customer service!!
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December 2023 by Carl Warschausky
Repair work was excellent and the communication during the repair was excellent too. Highly recommend.
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December 2023 by xu han
very slow, other body shop can fix in two to three days, but in caliber collision took two weeks, so I spent more money on car rental
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December 2023 by Brenda Scott
Caliber Collision in Irvine were great fixing my car it looks like new. Jenny took good care of me touching base and helping with a difficult Insurance Co. from the person that hit me. Highly recommend.Services: Painting
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November 2023 by Tara Trudeau
Caliber Collision on Oldfield is great! Charles is honest and very communicative! Everyone I spoke with was nice, pleasant and smiled, which was Refreshing! My car looks brand new! I highly recommend taking your vehicle there for your repairs! Thank you, Charles!
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October 2023 by bsg
Repair was done well and I’m happy with the results. However, after receiving the vehicle back, there was an active ant trail in the engine bay (some found their way into the windshield washer reservoir) and the rear badging was mysteriously gone despite no damages occurring on the back side of the trunk.Services: Painting
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October 2023 by Edward Del Hierro
Finally getting a chance to submit a review of this absolute disaster of a repair shop. Zero quality checks on my car before handing me the keys. I get into the car and all of my BMW's safety sensors do not work because they did not recode my car before releasing it to me. So every time I get into my car, I get 3 notifications that my car is not functioning (a technician did not notice this?). My car also did not have an alignment before being released to me. I wanted to avoid going back to this shop that I paid out of pocket for an alignment at BMW. The dealership told me that it would cost me $500 to code my car (considering paying and sending the bill to my insurance company that has a contract with this horrible shop). Just last week the epic job this shop did for me still appears as I find out that they did not even bother to put the lock bar back into the back door they replaced. The passenger door that they replaced has to be slammed in order for it to be locked (a technician did not notice this?). I am completely at a loss at how this shop is in business without being sued for letting someone drive away without crashing from being given an unsafe vehicle. I am now getting a chance to send this review to the corporate office at Caliber. I agree with other bad reviews on here that this place is a nightmare for BMW owners who sadly end up bringing their car here. Absolutely the worst experience I have had with any business ever.Edit: FYI If you think some person from Caliber responds to the auto-generated response here and makes everything better….WRONG. Emailed and no response. No surprise there.
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August 2023 by Pratap Metharamitta
Lake of experience is estimation, without customer approval increasing the cost and lake of ownership.For the small damage they looted $4350.
