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December 2023 by John Nguyen
I don't usually write reviews at all for places like this but this one I MUST write. My wife and I had a very terrible experience at this location primarily because of the manager. He was a very impolite, disrespectful, condescending, arrogant, unprofessional, male chauvinistic pig. Not to mention but also extremely RUDE! He reprimanded my wife as a customer for not knowing the answer to a question and continued to belittle her for getting her nails done at another place. He didn't even know what the word "reprimand" meant. He made her feel awkward and uncomfortable creating a scene and embarrassing her at the same time. So I called to find out what was going on and after trying to explain to him partially in Vietnamese, as pretends that he doesnt hear me and hangs up. I tried calling back and he doesn't answer. He then proceeds to take the phone off the hook right there in front of my wife as she is sitting there in near tears texting me what he was doing. He thought that because my wife is white, she wouldn't understand the stereotypical gossip and banter he had with the other workers talking about her while she was there. My wife is a regular customer with her friends of the community. Needless to say, she and her friends, colleagues, and co-workers will no longer be returning because of this one person. That's a lot of customers and business loss for this location considering that she is a nurse in the local area and parent of students in the Irvine community. That means that many of the nurses at Hoag Irvine and surgery center where we will share this review and all the moms of Irvine HS, Greentree Elementary, Beckman HS and more will not go there anymore. I am especially disappointed by the lack of communication and customer service provided by this guy who makes me ashamed of my Vietnamese culture and background. This guy promotes and upholds the traditional stereotypes of Vietnamese people in the nail shop in a negative connotation and continues to make our people look bad by the way he acts and behaves. He needs to go get sensitivity training along with tact, etiquette, and customer service support instead of calling everyone "Honey," like a traditional FOB. People like this guy is what causes businesses to lose customers and for the community to lose trust in Happy Nails. Something needs to be done to improve relations with the community and the first thing is to remove this manager. He even treats his workers like slaves by making them feel inferior to him. If you look at all the other bad reviews, they point out a common theme and that is the manager there is a big problem. We will be contacting corporate offices to relay this message and express our dissatisfaction of the management at Happy Nails Irvine Blvd. I don't recommend going there unless you want to be treated like a subservient person.
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November 2023 by Mary Jane Leland
Just okay, no personal touch or special attention.
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November 2023 by Daria Johnson
Happy Nails is a Happy & relaxing place!
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September 2023 by Linda Marie
I found Heaven Professional Personal Services in a Beautiful Calm Setting .. Thank You for being You ❣️❣️❣️ Linda Marie
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August 2023 by Afrouz Nikmanesh
The man who is the manager at this place is horrible. He is rude and extremely unprofessional. I made an appointment for 1 o’clock to get a pedicure and manicure. I get there a few minutes before 1 o’clock and by 1:15 nobody is working on my nails. When I questioned who was going to work on my nails, because I had to leave (I had a flight to catch) he starts mumbling in Vietnamese, which I could tell was not a pleasant comment. He finally gives me somebody to do both for me and I kept saying I don’t have that much time (for one person to do my manicure, and once done to start my pedicure) and then again, he starts saying things in Vietnamese. I got up, gave him a piece of my mind and left. I am never gonna go back to this place. I’ve been going to this place for over 15 years and he has always been very unprofessional. But I had never had a direct encounter with him until today. The only reason I kept going there was because Leana who does my nails is very good at her job. I’m certainly going to miss her.
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July 2023 by Stella M
not great for designs and messed up on my simple french tip nails
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June 2023 by Kristi B.
Howie is amazing! It was my first time meeting her and from the start to all throughout, she was so friendly and personable. I like having all different colored nails and chose two colors that I for sure wanted then asked Howie for her recommendation on the rest (after letting her know for less pastel and more summer like colors). She helped bring the final color choices together and it turned out so pretty!I also want to emphasize that she has a great eye for nails! I've always went with a rounded square shape but Howie suggested I try the oval shape and that it would compliment my hands more. I tried it and love it! I left a very happy customer and will definitely be coming back to her.
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June 2023 by Nix P.
One of the still good standing Happy Nails location in the OC. The staff is very attentive and friendly. The ambiance and inside is very well-maintained. For the most part, it's quite joyful with all the smiles and laughters while getting serviced for your next event and or just a day of pampering yourself + friends. (I'd post my lovely French pedicure, but seems daunting to post feet pics for free JK!)
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May 2023 by Andrea M.
Happy nails in Irvine is the best. They are super clean and professional. Howee always goes above my expectations. You can do walk ins or make reservations they are always ready for your services. They also have many color options for you to choose from. All of the staff is friendly but I always recommend Howee because she is the sweetest and always takes her time with her work :)
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May 2023 by Laura C.
Howee is amazing! Hands down the best nails I've ever gotten as well as the best customer service I've ever received at a nail salon. Howee is my go to girl now forever and I will never go to another nail salon. She is so professional and loves to chat it up while she makes your nails perfect
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May 2023 by Susan Sterling
Like many nail salons, this place is turn-and-burn. Good leg massage included in $45 package, but that price is high. Rushed, sloppy polish application. There is a lot of plastic used that I think could be eliminated.Service: Pedicure
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March 2023 by Helia R.
I love this nail salon so much, especially because of my nail lady Howie! It is always such a joy seeing her and she always puts utmost care and time into my manicures. Highly recommend and the prices are very reasonable!
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March 2023 by Mahsa Afrookhteh
All the ladies here do a beautiful job for gel manicures and gel pedicures! Howee is my manicurist, and she is very focused, kind, and hard working! She is also the manager. I am always happy with my nails! I highly recommend this place.
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December 2022 by Sophie Khan
Tara is amazing! I don't like any other happy nails, I come here only for Tara!
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November 2022 by Brittany A.
I've been coming here for years and I'm so satisfied with the experience and the results! Howee is amazing, she always has a smile on her face and is so talented at executing exactly what design I want - thank you!!
