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March 2024 by MI3R'S MUSICWORLD
I ordered a pair of new balance online, got them and had to return them because of the size.Came to the store and right awayThey greeted me.They both were very nice to me and SUPER AWESOME. Thank you for making my experience at that store amazing!
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August 2023 by Taylor N.
I just want to say me and my family had the absolute best time with Trinity, she is beyond caring and attentive! They did not have my sons size in the converse he wanted in store and she immediately found a solution and ordered them online to be shipped to our house. She is such a blessing to this brand and I hope to see her there very soon! -Thank you for everything Trinity, keep being the light that you are :)
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August 2023 by CRONUS
Amazing staff I feel so bad I don’t remember this workers name but here’s my review she was amazing at of all the mall this worker in this store was the only one that said hi took the time to look for the size took the time to look for more options and more amazing worker highly recommended
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July 2023 by Joe Phillips
Jackie was awesome! We shuffled through 4 or 5 pair of shoes. We settled on a couple. She was very helpful. Store was clean and had plenty of staff on hand!
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May 2023 by Javi Soria
Mateen was an absolute pleasure to talk to! He helped me order some shoes online since the ones I wanted were out of stock, and had me try similar shoes to make sure they would fit! He talked about every step of the process in detail to make sure I had all the details, and was extremely kind throughout. He even remembered my size and the shoe’s model number after I had done a lap around the mall to make sure I was confident about buying the shoes. The other employees present were also helpful as my friend and I browsed the store. I definitely recommend this Journey’s to anybody who’s looking to get new shoes at the Spectrum :) Thank you, Mateen!
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May 2023 by Ben R
Great shoe selection and phenomenal customer service from Trinity.
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May 2023 by Bernard Smith
Great service, very nice respectful, youthfulPersonal
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April 2023 by LoLinda G.
It's around 5pm on a Monday evening and we're the only customers in the store. Love that! There are 2 employees working, and they're both extremely helpful and personable. I went to buy Birkenstocks and the young lady helping me also brought out a pair of Docs she thought I'd like. So sweet and thoughtful! She was very informative and gave us lots of info and advice on our purchase during checkout. I really appreciate that! I'll go ahead and say it: This is the BEST Journeys location I've EVER been to. The employees are simply AMAZING!!!
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March 2023 by Lizbeth Pioquinto
Had the best experience of my life, thanks to Trinity!! As soon as I walked in, she greeted me with such a bright smile and asked if I needed any help. She was lovely and friendly and her positive attitude made me feel very welcomed. Trinity helped me pick out a great set of Docs as a gift and walked me through the whole processes of how to take care of them. She went to far as to suggest other related items to fully satisfy my purchase. I will definitely be coming back especially if Trinity is there!! :)
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March 2023 by Iva Kralova
Cool selection kids shoes and nice customer service
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January 2023 by Alfredo L.
I was there on 12/30/2022 to return and exchange some boots that my wife bought me for Christmas. While there I was helped by Trinity. She provided Impeccable service, I felt welcomed and appreciate. Trinity was very helpful and did all she could to make sure our visit was pleasant. I hope she is recognized for her hard work as her service speaks volumes for this store. I will definitely be coming back to this store.
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December 2022 by Eric Thesure
Nice boots great price
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August 2022 by Irving Barajas
Tari goes above and beyond to help out the customers ?
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March 2022 by Margo Christou
Jonathan was super helpful and made the shopping experience really fun! Love this store- it was our first time in.
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February 2022 by JAY P
In the hunt for a Valentine's Day gift and WOW!!! Mais...was an absolute pleasure. Best sales associate I have dealt with in 2022 that has blown costumer service out of the water. She went above and beyond to make us feel welcomed and comfortable. Very knowledgeable with the items I was looking for. She literally brought the entire back room to us (no joke) to make sure we were satisfied with our purchase. A true individual that has shown she loves what she does to earn a living. Thank you Mais. Definitely coming back again.