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February 2024 by marcelo santana
Great deals
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February 2024 by joyce welker
I love Ross
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February 2024 by Frankie Banderas
I’ve never stolen but I am always followed by loss prevention in this store, feels like racial profiling I guess I’m the wrong shade of brown
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February 2024 by Kiara Flores nava
Very friendly and good service ??
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August 2023 by lupe cano
I really love a lot of the items they carry but I refuse to stand in that very very long line . I don't understand why the line is so long if there are 4 cashier's open.
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August 2023 by Aurelio Sanchez
Great stuff at very good prices comparado to retail stores...?
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July 2023 by Gerald Z.
Awesome, tonight very busy at 10 pm in LA Puente. I did see some lady putting stuff in her purse. Im sure they lose a lot due to limited employees
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July 2023 by Brinder Austin
I find what I want at great prices. Majority of their clothes are of best quality. Also, I find things that I wouldn’t ordinarily find in other stores.??
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July 2023 by Evelyn Timora
They have new stuff daily. I almost always find what I need.
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May 2023 by Jose Flores
My mom and I were at the store today Tuesday for the 10% discount. We got to the cashier by the name of “April “ my mom put her stuff on the counter and wanted to pay in two separates bills.April right away said no can’t do the coupon can only be used one time. She did not even give any other options or even acknowledging that my mom was there to take advantage of the 10% discount. At least acknowledge and have a different attitude at time of telling customers something that can not be done. she was like you can only used the COUPON ONE TIME that’s it. Her attitude was just terrible. All of the sudden she refuses to assist my mom not even telling us anything we just figure it out because she told the other cashier that was next to her to assist. She did not tell us that somebody else was going to be assisting my mom. On a side note we appreciate and thanks ROSS for having the 10% discount for seniors like my mom. This helps a lot .
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May 2023 by Ruben Castaneda
Wow, I don't know what happened ? at this place, place was a mess, staff were not friendly at all.. went in for birthday gifts. Asked question seems like I was in there way.....
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May 2023 by Cristine Pantaleon
This Ross is located so randomly in this plaza. I went in without reading the reviews first so I was pleasantly surprised. I actually found some good pieces for work and for my bathroom. The employees were nice. I have not met anyone rude. Even the other customers were ok. The merchandise were mostly arranged nicely. It’s just a tight squeeze in between the racks of clothes. Parking is adequate despite being located in a plaza shared by other businesses.
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May 2023 by Mr T Navarrette EL
Had an amazing experience today in store at Ross in LA Puente,.It was super busy and crowded. That Didn't stop young David from providing amazing customer service and going Above and beyond the normal Call of Duty. Within a matter of minutes David's was able to interpret understand and get approved a department of book. We have voucher which isn't always the easiest thing to do.. To see the level of dedication and commitment to his work at such a young age left me inspired and very very impressed. Young David is a Testament to the new generation that they do actually work hard and care about their work. Thank you David for providing a awesome experience today.
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April 2023 by Morelia Michoacan
On Sat. March 18th. I was at the store in the evening about 7p. I wanted to check a suitcase that was on the top rack but I couldn't reach it, I went to the registers and asked for help. The cashier said to give her some time because they were busy. I waited about 15 minutes. I saw an employee so I told her what I had been told, and asked her for help and she responded "we're all too busy to help you," mind you she was putting things back. I asked should I climb the racks to reach it. She stood up and walked away.I completely understand being busy and at times having to wait for help, but rudeness is unacceptable at a business that operates because of customers.
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April 2023 by E S.
Sadly, I will not be retuning to this Ross location. An employee named David turned out to be unreasonable and very entitled. He really didn't want to listen to a customer even if they tried to apologize and reason with him. I'm not sure if Ross employees are scared of working there or just plain hate working there. Apparently they are VERY afraid of being fired for some crazy stuff. Now I see why it's easier to online shop.