July 2021 by Denise P.
Since I was new to the area. I didn't know where to take my car.,aaa recommend them. Sharon called me back many times trying to arrange the time to get in, she was great every time I had a question. Sergio was fantastic in making sure I got my car back in a reasonable time as well. Even when I felt I was asking a dumb question, they were very understanding, and very helpful. I would recommend them to anyone who needed their car repaired. Thanks again!!
July 2021 by Norm Grossman
Profession, daily texts to keep me updated, and excellent repair.
June 2021 by Abigail N.
This shop was very professional and responsive. The estimator Gabby is very friendly and helpful. I would definitely return here.
June 2021 by HK M.
Had a great experience at this location while I was on vacation. I really appreciate the fact that everything was explained and performed as described. Gabby was very helpful during this stressful experience (accident whole vacationing) and made the process as enjoyable as it could be. Thanks!
April 2021 by Celeste Cummins
Caliber made a awful situation worry free, they are in my opinion the best at what they do and I will never go anyplace else. Customer service was outstanding!
March 2021 by Wendy Merrick
I brought my Subaru in for repair to my rear bumper when it was involved in an accident. The entire team at Caliber Collision in Laguna Beach is great. From start to finish they were fast and kept me informed throughout the entire process. My bumper looked great.
March 2021 by Misti Kessler
Everyone who I dealt with was absolutely amazing..Gabriel, Shannon and Sergio ..they took excellent care, great communication and did a great job. I would definitely recommend them .
March 2021 by Laurie B.
I have had several experiences with Caliber Collision, one major repair and two minor, and I have been so pleased every time! They are so professional, and kept me up to date on the progress the entire time. I felt like I had the issues explained very well, and everyone from the front desk to the technicians were so polite and responsive. Today, I had a minor mishap when a piece of my undercarriage fell off and was dragging. AAA came and removed it, but I still had to get it put back on and get new screws. I arrived, they took my car back right away, and 20 min later it was done....imagine my surprise and delight when they said "No Charge" and enjoy your day! Excellent A+ customer service! I hope I don't have to go in with an issue, but I feel confident I will be treated fairly if I do.
February 2021 by Micaella Still
Like the other reviews, I found this place on yelp and it didn't disappoint. Edi was really responsive and gave me a reasonable quote. Once I dropped my car they were able to fix it within a couple of gourde. I was surprised how quick of a turnaround it was. Overall great experience. Found myself s new mechanic!
February 2021 by Jim Wogulis
Had to replace my stolen catalytic converter. Good job and delivered faster than expected. Sergio was super helpful going above and beyond helping me resolving a preexisting problem with my car.
January 2021 by Kristi C.
Brought my car in because somebody tried to break in and messed up my door. They were very quick and fixed it super fast. Sergio was quick and thorough in his inspection and he was extremely friendly, helpful, and honest. I would definitely come here again.
December 2020 by Shannon H.
I brought my car into Caliber Collision after an accident . Although it ended up being a total loss everyone was very prompt with their responses and return phone calls . Sergio was also very helpful and removed my hitch and bike rack for me !
November 2020 by Pamela Kelly
This place really lived up to the reviews. Edi was quick, considerate, and seemed genuinely concerned with saving me money. Most places would've charged me to replace my whole heating unit, but he knew how to fix it without tearing my car apart. The work took about 5 hours, which is probably quicker than most. Will definetly be returning for any future car troubles!
November 2020 by Susan. Zimmerman
Just the best
October 2020 by C F.
Sergio and the crew have been fantastic both times I have needed their services. Once after a fender bender and second to fix sun damaged paint on the hood & roof. Since I was paying for the paint job out of pocket, Sergio gave me some options to make it more affordable, and then went above and beyond on the work. These guys are pros, do high quality work, and provide amazing service. Thanks!