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April 2023 by Ryan Wons
These guys are the best in town. If you have a European and live in Laguna, this is where you should be taking your vehicle for service and repair.
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April 2023 by Robert D.
Owen and crew did a thorough and perfect service an repair on my Porsche MacanI had a local Porsche dealer check it out and they found several items that were unnecessary and expensiveOC Factory Service found the actual problem and saved me lots of $$ and headachesThey are Porsche trained and the only place that I will take my car to from here on!
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December 2021 by Noel M.
Owen is super helpful and responsive, coupled with fantastic knowledge of working on my Porsche.
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July 2021 by Dale M.
owen is always straight up and honest and I'II always recommend him to all of my Porsche friends
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April 2021 by Rasmus Ekman
Fast, professional, knowledgeable. What else do you want from a mechanic? Came in for a misfire/check engine light on a Cayenne Turbo, hoping for a quick turn around. Owen ended up doing a couple of other things such as transfer case fluid, filters etc that were due, and still got things fixed on time, and for a reasonable amount. Owen also topped up my AC (front and back), forgot to charge me and chalked it up to "first customer discount". I think it goes without saying that I will be taking my current, and all future, Porsches to Owen. Enthusiasts, professionals and local business owners; these are the guys you should be supporting.Services: A/c installation & repair
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March 2021 by Sharal P.
Recently took my 1980 Porsche 911sc into Owen for some odds and ends including rough running, oil change and brake fluid flush. This is a car that has been in my family since new and I am VERY particular who I let service it. I couldn't be happier. Owen knows these cars, is honest, clean and reasonably priced. These are qualities that are hard to find these days. I intend on being a repeat customer. Highly recommend. Tom P.
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March 2021 by Michael S.
I have owned over 40 Porsches in my life and so i have met many mechanics .Owen(OC Factory Service) was truly the nicest experience i have ever had with a car .He is honest ,smart and nonpretentiuos .He just simply loves his work and Porsches .I am a Canadian living parttime in Laguna and since Covid have had to stay y up north for almost ayear ,during that time Owen made certain every detail of my cars restoration was taken care of and complete .He is honest and explained every item and $ in complete detail .I would not hesitate to take my car back to him or suggest him to anyone wantting a true Porsche expert for small or large jobs .
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January 2021 by John Clancy
Best mechanic in town. Just not sure if he is still in business.
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January 2021 by Chris D.
I highly recommend OC Factory Service. Owen is knowledgeable honest and reasonable. My transmission failed on my 2007 Porsche C4S. Porsche wanted $25,000 to replace it. After a nation-wide search, Owen was able to track down a used transmission and install it within 1 week. His install was quick and the pricing was fair.
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October 2020 by Tony B.
Owen is a dishonest mechanic. If you know about cars, he will treat you well, but if you don't, Owen will take advantage of you. Sneaky. In January 2019, I took my car to Owen. I knew exactly what it was wrong my car, but since he is a mechanic, I just told him the symptoms and I let him check the car. Few hour later, he came with a very ridiculous estimate with unnecessary repairs, I walked away. Be careful.
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September 2020 by Sherry M.
Owen has saved my Porsche 1980 911 sc. He is trustworthy and very easy to work with. I appreciate his guidance, honesty, and hard work. He has brought this 40 year old car back to life. I will always work with him and highly recommended this place. Thanks Owen!
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June 2020 by Thomas Gasparini
Owen is absolutely world class. He is exceptionally knowledgeable and treats your car as if it were his own. He is a true gearhead (specifically with Porsche, but we talked about many other cars he'd worked on over the years) and someone I fully trust to work on my car. Couldn't recommend more highly!
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May 2020 by Jared D.
Mechanic left my oil drain bolt loose on my 997 I noticed a oil leak on my garage floor and was planning on bring it back here to see if there was something they didn't do. Laid down under the car and found it was coming from the drain bolt, I turned it about three full turns till it was snug. Went to the autozone and bought some hex wrenches and tightened up myself It was about to fall out, if I didn't catch it it might have cost me a replacement engine I wouldn't trust this shop again with my car.
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December 2019 by Michael Mostofi
Working on my 1980 targa. Got it working after 5 years Thanks
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August 2019 by Mark D.
Look no further. Owen is the real deal. Knowledgeable, honest and reasonable. My clutch gave out this morning on my way to work in my 2013 Porsche 911. It's not even 6 pm and I'm home from work with a brand new, expertly installed, clutch. Owen lent me his pickup truck so I could get to work and not miss out on a busy day. He was very reasonable considering the job involved. I am thrilled to have found a knowledgeable, trustworthy and fair mechanic for my Porsche. I am an audiologist in private practice in Costa Mesa (Hearing Enhancement Center) for over 34 years. Like Owen, I have built my practice on being competent, reasonable and doing what is in people's best interest. While perhaps not the easiest route, I am convinced this is the recipe for a successful business. Today is Owen's birthday and yet he was able to pull me through an otherwise catastrophic event in record time. I will definitely be going back to Owen for all of my auto repair needs. You should as well. Heck, by serendipity I just met Owen this morning and I feel like I've known him forever.