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January 2024 by thirdeyesamuel
Awesome!
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May 2023 by Rene C.
On a stroll with my sister on a Friday afternoon and while walking past The Shoe Cellar I spotted a nice display of ON sneakers. I've been in the market for a new pair and the shoes sure looked super comfy.I walked in and was greeted by a friendly and super knowledgeable salesperson. She went over some of the features of the shoes and I went ahead and tried on a pair. And true to her word, they were one of the most common pair of shoes I've ever experienced. I expressed to the salesperson that I would think about it and left.After two days of literally dreaming about the shoes, I returned today and as of this writing I am wearing my new shoes and feet feel like they are walking on clouds.Friendly and smart staff, competitive pricing and beautiful location. And easy five stars awarded.
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May 2023 by Kathy Y.
I sure hope the owners read this review. I was so disturbed by what I encountered in this store yesterday I had to write a review. As I was shopping yesterday afternoon I encountered a male employee berating another woman employee. I was so shocked how inappropriate he was. Not only was it inappropriate but highly abusive. The poor woman was embarrassed and you could see highly upset. As I sit her writing this I wish I would have intervened but I was so shocked at the time.
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December 2022 by Steve A.
Great selection Great Service A family business what more can you say We went in with three people and each walked out with a pair of shoes. Two of us were hard to fit and they found shoes that were narrows and one for me that was wide. The clouds they carry are comfortable and some of the brands they carry you will not find anywhere else.
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December 2021 by Albert P.
Any shoe store that carries a shoe that fits me... size 14-15 gets a 5 star rating! In these days when most stores carry only up to 12 or MAYBE a 13, it tells you they just want to do volume on the easiest customers... However, the Shoe Cellar is a place that has a good selection for a small shop on a fairly touristy street, and I feel that it started off its life decades ago in the days before online and mega discount centers. As a result... the inside feels a bit dated and run down. The staff is friendly like my grandfather... probably because he is about the same age... and the couches are soft and beaten from the millions of butts that have been there before me. Never the less... the prices were FAIR... not over-inflated for a touristy area. The selection was GREAT for me (big-foot) and they have some INNOVATIVE brands, as well as some classics. It feels like there is still life in this place, so drop by and pick up some new kicks in support!
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July 2021 by Sara W.
Loved the quick and great service. The only negative we had was that the hours posted on the door were opening at 10am....The man working didn't actually get to the store until 11. BUT- on the bright side we went next door and grabbed some goodies- then returned for some birkenstocks for my husband.
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July 2021 by Tom A.
The Shoe Cellar Is an awesome shoe store in Laguna Beach on Forest Avenue they have a huge selection of leather shoes and very cool sneakers that you won't find at the malls, I almost bought an awesome pair of white Birkenstock sandals but was short on time and wasn't able to. I'm definitely going to come back this weekend and pick them up. The staff there is very helpful and willing to find the right size to make sure you get a comfortable fitting pair of shoes!
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June 2021 by Goodarz Filsouf
Guy working there had a serious attitude issue. He refused to fix the shoe laces says that how they come! And was rude to another old lady there , that was trying to shop. Personal opinion their shoes are way over priced too
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February 2021 by ramesh broukhim
I ordered two pairs of shoes from the shoe cellar the sales person was very nice and informativeMy only complain is thatHe mentioned the shoes will take maximum 7 business days it has been a month and I haven’t received them
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September 2020 by Marion A. Chaffee
I have always had issues with my feet, and regularly get painful blisters even after short runs. Mike helped me understand my unique needs. Turns out I'm overpronated and have a high instep. Mike fit me for an insanely comfortable running shoe and even taught me a new lacing technique to ensure a smoother running experience. Could not recommend this place highly enough!
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June 2020 by David G
Great quality shoes. Great customer service. It’s nice to be able to walk into a shoe store and get fitted for your shoes. You just can’t buy this kind of stuff on line.
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March 2020 by The Shoe Cellar
Purchased Shoes March 6. Tried to return March 9 for refund.. Did not have receipt. Returned March 10 with receipt given. That sales associate was unable to master the return. She called the owner who told the sales associate I could have store credit. I want my $$$.There website is invalid. Cannot contact owner..The city of Laguna should tolerate this type of business.
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December 2019 by Marisol Delao
FAMILY OWNED VERY HELPFUL!
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September 2019 by Ali Sabouni
so many comfy shoes and they spend so much time on you trying different pairs and brands
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May 2019 by Stephanie Klaneckey
The Shoe Cellar is family owned and the owners are warm, thoughtful and help you to find exactly what you’re looking for. I had a great experience and would go there again.