November 2021 by Greg K.
Fast, friendly, helpful, courteous, affordable... this place has it all. I turned in my truck after a collision and was back on the road quickly. Thank you! : ) Greg Kinney
September 2021 by Amy T
I’ve taken my car to the Caliber Collision in chino more than once and I’ve referred family and friends there who have also taken their vehicles their and they have also had excellent service as well as great communication and they were fast. They were just on top of everything! I thought the caliber in Lake Forest would do the same, I have never been so wrong! They kept my car for about 3 weeks and had very little communication with me. I was wondering what was going on so I emailed them and it took days to get a response. There’s really no excuse for this. You’re busy? Yeah so is the Caliber facility in chino and they were in communication with me every step of the way. Why didn’t I take my car to the chino facility? Because the caliber in Lake Forest is near my place of employment so it was easier to drop off and pick up. Or so I thought ?. Never again!!Services: Painting
June 2021 by Ron A.
can't say enough good things about the service I received from Caliber Collision Lake Forest on the repair of our vehicle. We were in a unique and demanding situation where me daughter was driving across country and was hit by a truck. We had only a small window of time in Southern California to get the repairs done before she had to continue on her trip. Ricardo at Caliber was incredibly service oriented to make sure the work was done in that short time frame. Even when faced with a snafu from his supplier who sent the wrong part, Ricardo went above and beyond to have a replacement overnighted. He and the crew there are Very kind and earnest to please the customer. The repair was done flawlessly and in time and they even cleaned the car spotless. Again this was an exceptional experience due to the great attitudes and skills of the Caliber team. I highly recommend this company. Ron
June 2021 by Roy B.
I am very satisfied with the friendly/helpful service that was brought to me. This was my very first time handling an insurance claim on my own and Caliber Collision made the process of fixing my car with no distress. The damage I had was an ugly small hole located right below my trunk and everything was handled very smoothly. Ricardo did an awesome job on helping me out as he really went out of his way on helping me understand what had to be done and I definitely saw that he was trying to get me the best price. I had an additional damage (a medium size-ish scratch) on my car and wasn't looking to spend extra cash, instead he was generous enough to give me some extra paint that they had as an alternative and this was greatly appreciated. Their kindness and helpfulness and will not be forgotten and I recommend this place if you want some genuine service.
June 2021 by Drool Alot
Fine and they communicated the proper amount.
June 2021 by Michelle G.
So i was rear ended and was referred to caliber collision by insurance.. they did not disappoint brought car in they told me it would b ready on said day and it was . my car looks like new again thnk you soo much ricardo !! Hopefully i dont have to ever return but i kno who to trust with my car !
April 2021 by Jacqueline loaiza
So far everyone is very polite and the suvice is quick can't wait to get my Chevy camaro baby back!
April 2021 by Marilyn Lentini
Awesome work .. my car looks better than everPeople here present themselves as professionals and are courteous and caring ... highly recommend their work ethics!!! Thank you so much!!!
April 2021 by DAVE R.
There is not enough Good I can express. My 95 car is mint and was ran into. New fenders and front bumper cover were installed along with internal steel bumper and bracket damage repaired. All of that was perfect and the paint is absolutely amazing. Top quality. The entire experience with this shop was flawless from estimate to completion. Rachel, John and Robert were curtious, professional and every time I called with questions I was on the line talking in 15 seconds. The customer service is exceptional. My car was complete in 3 days and they treated it no different then if I dropped off a $300,000 Lamborghini. Serious business these people are such pros and care about thier clients. I 100% reccomend this shop!! Thank you guys for taking care of me, Dave R. U.S.A.F. Veteran ??????
April 2021 by Ron Ruhman
Great customer service! Quality work by a team with integrity!
March 2021 by Marilyn L.
The most professional and expert treatment they get5 stars... clean , very impressive service and workmanship. My car has NEVER looked so beautiful!!
March 2021 by Susan M. Felten
Very professional, kept me informed and did an amazing job in restoring my front end that was hit including matching the paint job to perfection!!! Ricardo made me feel like I was his #1 important customer, no matter how busy he got!! Thank you Ricardo for making the inconvenience of not having my car as painless as possible! Caliber Collision, Lake Forest is the place to go!
March 2021 by Peggy Sue Daley
They were very friendly very professionalAnd the work was Excellent.
February 2021 by Geordie Lawry
The service we received was outstanding. The owner and her staff were personable, outgoing, customer-focused and clearly interested in providing excellent work. The process was easier than any of my prior experiences with auto-related problems. Our car was returned to us essentially “brand new“ and two days earlier than the estimated time of completion.I would highly recommend Caliber Collision to anyone needing auto body repair in the future.
January 2021 by Jorge Gomez
I would recommend them. They did a great job and kept me informed every step of the way. Thank you Caliber Collison Lake Forest!