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July 2024 by Eric Pontecha
Excellent and professional service they have provided. Highly recommended
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January 2024 by Anthony Borges
Wife got a full synthetic oil change with a tire rotation for a 2012 Honda Civic and they charged her 128.00 which is outrageous. They did seem to do an okay job though at least but I don't think we will be returning.
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December 2023 by Arshia Morshedi
I called to ask for price for replacing my car’s starter, the guy told me come here in person build relationship with us so we tell you the price.
They guy doesn’t understand my car’s starter doesn’t work, that mean the car doesn’t turn on, which mean even if I wanted to go there I couldn’t get there and that’s why I was calling duh!
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November 2023 by Duanhui Li
I contact the shop for a service. The guy answered the phone was a nice guy but he did not know if they have this service, so he offered to talk with his manger to call me back with a quote.I appreciated it and thought I called the right place.But his manager totally changed my impression when he called back. The manager did not disclose who he is and started blablalba for 1 minute like I don't want to do that, I don't have a price, it's like a painter job or whatever. He was very rude and does not want to hear what the customer is saying. I had no idea who he is and why he is talking like this.Finally I got a chance to stop him and figured out who he is. But by then, I already lose my trust in this shop.I never wanted to do business with anyone starting with I don't want to do this, I don't care what the customer wants.I am fine if they don't offer this service, and I am ready to see elsewhere. But I don't know why the manager talks like I am begging to have this business with him.The way he talks makes me feel he does not care about the customer needs and so their veihcles.
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November 2023 by Brian Conway
This is a family owned small business. I've been going here for a few years for maintenance, and they even did an engine replacement for me on one of my vehicles. I appreciate the what feels like honest straight forward communication. I get the problem isolated and explained along with the solution(s) suggestions. The shop isn't the cheapest but trust worthy and they stand behind the work. I have seen the 3 year warranty sign on the front desk. I personally have never had to use that warranty.I've heard you get 2 out of 3 things in business transactions:time, quality, or price.These guys fall in the medium for time and price and high quality in my opinion. I appreciate this shop and the team that works here. They don't throw parts at my problem and hope to fix it. I usually get a diagnostic of the issue right the first time.Thank you S&S team.
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November 2023 by Craig C.
Great prices and quick service. Will definitely be back! Needed work done on my Prius and was given a fair price.
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November 2023 by B. C.
This is a family owned small business. I've been going here for a few years for maintenance, and they even did an engine replacement for me on one of my vehicles. I appreciate the what feels like honest straight forward communication. I get the problem isolated and explained along with the solution(s) suggestions. The shop isn't the cheapest but trust worthy and they stand behind the work. I have seen the 3 year warranty sign on the front desk. I personally have never had to use that warranty.I've heard you get 2 out of 3 things in business transactions:time, quality, or price.These guys fall in the medium for time and price and high quality in my opinion. I appreciate this shop and the team that works here. They don't throw parts at my problem and hope to fix it. I usually get a diagnostic of the issue right the first time.Thank you S&S team.and thank you for a clean restroom!
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October 2023 by Freeann Yungkans
I took my car elsewhere at first and was met with "we don't know what's wrong" and 2 weeks of strife trying to get my car fixed, unsuccessfully. I brought it here to S&S, and first of all they were so nice and receptive and understanding of what I was explaining to them. They checked out the car in a really reasonable amount of time, had a possible solution ready, and we were able to set up a time when they were less busy for me to bring my car in. When I brought my car back, they fixed the issue efficiently in under an hour and I was able to take my car home that day and it's been running smoothly ever since! As this is my first car and first time having issues with it I was really nervous especially as someone who doesn't know much about cars. But they made the process really smooth and understandable and now I have my car back working fine :) Would recommend 100%
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October 2023 by Matthew T
If you made a mistake taking your car to this shop ,Just make sure you ask for the invoices of new parts that he says he ordered and the old parts that he says he replaced ,And the hours of labor he charges . Please get a second opinion. I had the worse experience with this shop was referred to me by a friend , now he is shocked .Service: Electrical repair
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September 2023 by Robin S
I really appreciate Chad for doing all he could to try to see if my Mini Roadster was under warranty. Even though it isn’t, it meant so much for him to at least try.
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August 2023 by Ajay Setya
I took my son's car to S and S Auto Service, and Chad met me in their very clean and well-appointed reception area. He quickly processed my paperwork, and within an hour, had fixed the car beautifully, and very reasonably. The car runs great now!Clearly, they know what they are doing, and are super respectful of the customer's time. Chad also was very courteous, and a true gentleman. I would love to give them 10 Stars!Thanks, Chad and Team!
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July 2023 by Jane S.
We have been to S&S a few times now. I stumbled across them on the Car Max approved service list. Even though I pass so many shops on the 20 minute drive, they are worth the drive. I take my Audi there and will only use them moving forward. They are honest, hard working, communicative, responsive and kind. Today, they helped me navigate warranty related things when Car Max was no help. I even have a oil change plan I pre-paid for, yet I take our Prius there too because the prices are fair and they are transparent. Highly recommend S&S!
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July 2023 by James H.
I had a simple issue. The dealer was going to charge me hundreds of dollars, and they would need my car for the entire day. Another A/C mechanic told me the same thing.*** I just walked into S & S Auto Service. I had never been there before. They put my car on their lift, poked around for 2 minutes and fixed the issue --- FOR FREE!!! ***. They saved me hundreds of dollars.Based on the issues my car was having, the dealer and the A/C mechanic agreed on the problem (clogged A/C evaporator drain). They both had to have known how simple the fix was. S & S also knew how simple the fix was, and "quickly" fixed it at "no charge".I fully recommend S & S.
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May 2023 by Steve W.
S&S has always provided the best customer service to my family and I. They are trusted by us due to the honesty, integrity and overall automotive knowledge with the whole staff. So many times they have come through with repairs and service in times of need. They get it done right, that's for sure. Chad and his staff are highly recommended. One of the jobs I was so impressed with was a total engine replacement for my daughter's car. Her 22 year old Honda is running great again and getting her through college. All thanks to S&S.
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April 2023 by Happy Me
I really appreciate Chad for doing all he could to try to see if my Mini Roadster was under warranty. Even though it isn’t, it meant so much for him to at least try.
