Great customer service, I was assisted by Adrian and with the help if his knowledgeable Manager. I was pleased with their assistant with my phone issue.
March 2021
Bought a S21 from samsung for my wife.. Old Sprint sim Card won't work.. Carlos assisted me on getting a new sim card so my wife's current number would work with the new phone..
November 2020
first time here and last time... their customer service is caca..a sample question about my wife phone, and they just do not want to help Do not waste your time just go take your business somewhere else
Visit the T-Mobile store in Lakewood and discover the best low-cost plans with no annual service contracts - plus our best smartphones, cell phones, tablets, internet devices, and latest promotions. If you’re interested in joining the Un-carrier, our staff at 500 Lakewood Center Mall Space 93 can assist you in the switching process. T-Mobile and Sprint merged, creating America’s largest, fastest, and most reliable 5G network – so you can also be confident in your coverage. Masks are optional for fully vaccinated guests except where state or local ordinances require all guests wear a mask at all times (see site for details).
