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June 2025 by Donna Bunkhong
I've been back and forth to Ulta buying and returning items because they don't match my shade. When associates come around and ask if everything is okay, I say I'm just trying to find my shade and they move on. However, today Jasmine offered to help find my shade and she didn't make me feel like I was bothering her. My shade was not available, and Jasmine explained that I can order it at checkout and have it delivered to my house. I greatly appreciate Jasmine taking the time to help me.
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June 2025 by gen C
Horrible! They failed to ask for ID for credit card look ups and now there’s fraud under my account!! They need to retrain this staff!!
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June 2025 by Jesse Chavez
I absolutely love this location, shout-out to Angie, she's super nice and very helpful finding my sister's make up needs, she's pretty good and has a good eye on make-up knowledge and helped my sister thoroughly, would recommend her to anyone and everyone else is also nice and very helpful
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June 2025 by Verde “verde” Verde
The selection here isn’t that good and a lot of products are out of stock
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May 2025 by Monique
Came in on 5/22/25 around 7:55pm and met Rosaline whom was the greeter. She was so kind, so helpful, so sweet and I appreciate her customer service. I came in for my Morphe eyebrows and she helped me find what I was looking for.
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May 2025 by Natalie Hernandez
Went into the store to get my grandson some cologne and Jasmine was so helpful and patient with my grandson trying to figure out which one he wanted. He had to keep smelling different ones. After choosing the one he wanted. We needed to get stuff for our face. She was very helpful and new her products. Thank you so much for your help. I will be going back soon.
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April 2025 by Ria
This is the first time I've been to an Ulta and not been greeted. When I couldnt find what I was looking for and had to ask an employee, she just pointed me to the direction where it was. The store itself is messy and disorganized. I just walked out and went to another Ulta.
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April 2025 by Michelle Carpenter
Jasmine helped me out this evening and was very helpful. I encourage you to ask her for assistance if you need help finding what you’re looking for. She also made recommendations and suggestions which I appreciated. Thanks Jasmine!
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March 2025 by jamie carrillo
They can’t even help you one the phone! Spent over 200 on a straightener that broke in under a year. All she said was call the company, what do you do if the company don’t answer ??? Thanks for nothing Haydi
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March 2025 by Andrea Perez
Rude employees at the cashier front. Instead of welcoming you with a positive attitude, they act like they aren’t interested on accompanying us costumers.
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February 2025 by Brigitte Rose
Unsanitary environment.
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November 2024 by Word Smith
Best service
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November 2024 by Grace “Gigi” Moultry
Rude employees . Cashier got so mad after she hands me an eye liner she recommends
I tested on my have and tip breaks
She says now I can’t sell it
Why would she have me a pencil that’s not a tester.???? So much attitude this early in the morning ! I will never return
If you want a good shopping experience from the minute you walk in please go to Redondo beach South Bay next to Galleria Mall . They actually acknowledge you the minute you walk in the door. Gigi
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October 2024 by David Cabrera
Very slowly workers for paid only have 2 cashier and a big line
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May 2024 by Giada Grandjean
DON’T COME TO HAVE YOUR EYEBROWS PLIED!!! Just a disaster!!!
First, you have to check in… which is quite unusual in ulta hotels, but let’s move on!
Second, the girl who is going to do your eyebrows is going to do them WRONG. She doesn't "draw" them before applying the wax, so the shape is supposedly natural (for the beautician) but for you, dear customers, it will just look awful. Lack of desire or will on the part of the girl? Or was she just being lazy?!? She still manages to tell you that she has been doing eyebrows for a long time... THE GOOD JOKE! Whose ??? people who don't care about their appearance???
Third, your clothes will be full of wax (see photos). Because YES, this girl has a “special” technique, she twists the wax but NOT on the table BUT right next to you… Which means that you come out with terrible eyebrows and clothes that will go straight to the dry cleaners… Btw Would Ulta not want to install a dry cleaning service next to its “beauty” salon? I think that would be helpful.
