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November 2024 by S Dees
The gentlemen who work in the office at this location were very accommodating and helpful. I was being a difficult customer to schedule and they worked with me to get my window replacement done when it was convenient for me. They were pleasant and focused on what I needed when I needed it. I sincerely appreciated their commitment to customer service. Adrian was the tech who replaced my window, and the job he did was quick, clean, and efficient. The people at this location helped ease me through this process. I got a quote online and paid for it with Afterpay, which was an extreme relief because this was an expensive ordeal that my insurance company was not involved in due to my high deductible and the window cost not making it worth turning in a claim. I highly recommend the Safelite in Lodi for the replacements of a passenger side window on a 2021Kia K5.
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November 2024 by Steven Hicks
I thought the waiting room seemed austere that's because they swapped the windshield in about 1 hour. Fancy isn't needed!
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October 2024 by Mary Kate Donegan
Fast work and easy to make an appointment!
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September 2024 by RM
Was hesitant to go with Safelite due to a bad experience at a Bay Area location but this location in Lodi was great. The quote was at a much better price compared to other places around and the costumer service at the shop was great.
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August 2024 by brent terrill
Mobile unit installed...Paid mobile unit....5 days later was told I was being sent to collections if I don't pay...apparently their mistake of not running my credit card right was my fault so they are willing to immediately threaten with sending you to collections rather than reaching out and asking if they could re run the card....terrible customer service....this was Stockton Californias office....maybe the others are better but I'll chose somewhere else next time
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August 2024 by Nikki Boyd
Worst service ever. First appointment we had, they didn’t have the right glass, even though they had all the information for my car. Second appointment was between 8-10 am. We were told our vehicle would be the first one getting done due to the issues we’ve been having. No one showed up and the shop apparently “didn’t know why they weren’t here” to fix the windshield. If you want good customer service and work, do NOT go here.
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July 2024 by Marimba Bug
So happy with their customer service and quality work.
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July 2024 by Chris Benbrook
Next day service most times. They also install windshields at your home.
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June 2024 by Heart 1
No complaints they did a great job
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April 2024 by T. Tutor
Thank you ! It was fast service!
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January 2024 by Steven C Uzelac
They did everything right & on time. Staff was very nice, courteous, efficient in ther updates & follow through.
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January 2024 by Lenny Tracy
Great service and the best employees
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January 2024 by Gary Spradlin
Well I figured out they can only do windshields because if it's any other window on your vehicle they can't get the parts you have to go to a body shop
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November 2023 by MichaelGene Marygold
Good food and very friendly staff
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November 2023 by Brian Sims
Great job
