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February 2024 by gio galaxy gaeta anime
Good game
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January 2024 by yasmine delarosa
its December 26 2023 . I have been waiting outside since 9am . store hours say open at 9am & this location is still not open. this is unprofessional as a business .
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October 2023 by steven schober
I’ve had issues with warranties and unhelpful employees at this location before. However, I was helped by Patrick today. Super knowledgeable and helpful. Definitely changed my opinion about this store. I don’t know if he’s a manager, but he should be.
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September 2023 by shayne t
Painfully slow and woefully inept. If you are the only customer there it will be taking you 30 minutes to get rung up. I understand upsales are your business model but when a customer tells you I get it thank you no take the hint and stop asking. I've had to just put down what I want and leave so many times as each customer takes 30 minutes minimum just to buy a pre owned controller. Get it together guys you are losing so much money due to being so slow. 3/4s of rhebstore is on clearance because you cant buy anything it's not the prices thar are the issue it's the goofs in the front and running the place
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July 2023 by Marcelo Corrêa da Silva
This store doesn't honor their promotions. Went to get a buy 2 get 1 free promo and they claimed they wouldn't do price match even though I showed them multiple proofs of folks online price matching at other GameStop stores. When asked for the specific policy in writing they said they didn't have it and it was up to the manager's discretion. Stay away from this place.
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April 2023 by Castor Shuck
I understand that corporate tells you to be that pushy about renewing the membership but I think saying that you don't want to should be clear enough. Otherwise, great stock at this store and fast check out
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April 2023 by Zach Lefler
Bought a ps5 and was helped on the phone and in person by Morgan who was extremely knowledgeable, friendly and funny. A true professional in customer service.
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April 2023 by Sinful Gemini
Favorite local GameStop! Has everything in stock usually & the service here is great! :)
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January 2023 by S A.
I been shopping at game stop a long time but I just had something really messed up with my account happen. I had to call customer service and put in a request. Seriously mismanagement of my account, personal information and finances. I'm hoping that GameStop customer service is able to compensate me for the mistake that happened on their end that Included talking a grandparent into paying for someone else's power up reward account that somehow got affiliated with mine. If anyone from GameStop reads this. Reply to this review, we'll work this out and I will gladly delete my review. I'm a long time very respectful customer but peoples personal accounts aren't to be messed up and grandparents that don't have know what's goin on shouldn't be taken advantage of.
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January 2023 by Tee
Helpful associates. Easily found what I was looking for.
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January 2023 by Alex Redmond
Absolutely great customer service.
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December 2022 by Zachary S.
WOULD NOT RECOMMEND THIS LOCATION. I was trying to sell my Xbox Series S and the gentleman who helped me told me that it wouldn't show up when he plugged it into the monitor even though it was just working 10 minutes before when I unplugged it from my Tv at home. He would not try a different monitor or any of the other solutions that I offered to him and was honestly extremely rude and passive aggressive towards me. I feel I was racially profiled being as how I am a large young black male and believe he would have treated me differently had I been a petite young white woman or white male. I just feel he would have been more eggar to help find a solution rather than brush me off and basically say good luck sorry but we can't help you at this establishment. *****Update: Went home and it worked perfectly fine with no issues at all. At this point I feel like this gentleman is messing with me or had some grudge or reason to not want to do business with me because I can't see any other reason why the console would work when plugged into my home Tv but not work using GameStops monitor unless he did something to the monitor. I tried 2 different HDMI cables at home and both worked fine with no issues and the picture came up almost immediately. I am now on my way back to GameStop to try again and if the issue persists I'm going to ask to speak to a manager because this is ridiculous.
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October 2022 by Ursula Sims
Very Friendly staff got all my questions answered and was able to find some games that I wanted. Highly recommend this Gamestop
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September 2022 by Samantha cope
If I could I would give them 0 stars. The manager at the store is completely disrespectful. Sold my boyfriend and I a game for $60 claiming it was 2 players. We bought the game 2 weeks ago. It was not 2 players unless you purchase an additional membership. We came back without a receipt for an exchange. He said he could give us $9 if store credit. What a rip off! This place is a scam.
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September 2022 by Brent Thibodeau
They give you a recipet with the return policy this guy Eric twice now I tried to return something and it wasn't something your not allowed to return but Eric dosnt want to return my nerchandise that I have recept for and paid cash
