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January 2024 by Emaline Johnson
This is THE best Ford in LA. I lived in Culver City so this was my go to place for service and it’s always been wonderful but when I moved I figured I’d take my car in to a different ford dealership for a nail in my tire. What they said didn’t sound right so I made the drive over here for a second opinion from a place I knew I could trust and they fixed me up same day. You will not find better customer service, and a special shout out to Jack who helped me- he deserves a raise! I know that thanks to him this is the only place I plan to take my car to.
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January 2024 by Marialena Seletopoulou
Be ready for some urgency if you're considering buying a car here. The process went well until they presented the offer, expecting an immediate down payment. Overall, a positive experience, with the exception of the final stage involving the finance team.
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January 2024 by Travis Pinn
What a smooth easy process. I asked Nina to contact me when the vehicle we wanted came in and from her to the keys was a smooth easy process.
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January 2024 by Nakiya Knowles
Excellent service across the board at Airport Marina Ford. Great customer service, friendly, and informative. Every question I had was answered and explained clearly. Special Thanks to my Sales Agent Dewitt for helping me get my new Special Thanks to my Sales Agent Dewitt for helping me get my new vehicle. .
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December 2023 by Michele GS
Polite, friendly, hard working crew that got me into a nice deal. I am re-establishing my credit and this crew went far and beyond to not make me feel bad for not having perfect credit and got me approved at a decent interest rate. Highly recommend them. Ask for Maria, she was awesome! Thank you Maria, Alan, and Ali .
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December 2023 by Lj Jones
Maria (Sales) was cool & Ali (Financing worked wonders) they both made my first time car buying experience easy and im happy !(2023 Ford Mav)purchased 11/21/23
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November 2023 by David M.
Manager lied to me (in writing) to get me on lot. Waited an hour to then spend an hour trying to sell me a different car. All to find out they never even had the specific car I had asked about. Huge waste of time. This should be your last stop for Ford. My advice..go to a Price Ford in Simi Valley. Honest and honored everything they said on phone (or in writing). bought from them. Easy
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November 2023 by Ryan M.
You have to check out Airport Marina Ford. My experience with Jack from service and Cynthia was outstanding! I would give ten stars if I could.
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November 2023 by Jovany Cruz
Hi this is my second time going to the dealer and this advisor’s make me wait more the 10 minutes first time second time more then 5 minutes and I see to many guys at the front desk on the service area and no body come out to help me this service on this dealer is not good for me anymore I buy my truck and my sister car here at this dealership but I think you guys have to put more attention on the client side I’m not happy with this I never go back again to this dealership the service is bad.
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November 2023 by dino baptiste
The best Place to purchase a car if you're not a ford customer you will be one by the time you leave the dealership. Even better you will drive away with a car. These folks are professional and if you need a car they will find a way to encourage your efforts so it's a win, win and you drive away happy. Happy customers that always look forward in returning to the dealership in the future is their specialty.
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November 2023 by Drew G.
Picked up my F-150 Lightning last night and it was a great experience! They took me through all of the cars features, everything was as simple as possible. They weren't overly pushy during signing/payment to add a bunch of extras! I will come back and update after I've had a few services.
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October 2023 by Carrie Brown
We just moved back to Los Angeles and had been told in another state that our newer For Maverick had some brake issues but they didn't have time to fix them. They mentioned that it was a problem with the vehicle and not one we had caused.We took our truck to another prominent dealership in the area whom made us pay to get it inspected and diagnosed it as our fault which I knew better so we found Airport Marina online and took it there. I thought it was very inappropriate that they would charge us to inspect the car that was 1.5 years old and 18,000 miles on it. However I managed to talk them down to a less because I wanted to get a second opinion.Garo had our trucks brakes taken off and inspected and found that there was an unusual factory defect on the back of the brakes causing them to be raised in some areas but look like they were almost worn out.They were able to fix them at no cost to us and without an inspection cost. Since it was a factory problem and the brakes were like that when we purchased the car originally they were able to get it covered by Ford.GARO IS A LIFE SAVER.I am 100% recommending this dealership for any services you have. Garo made a point to go over everything with us and he was straight with us from the moment we pulled in with our truck.He made us feel like we were in good hands that we could trust. Someone who would look out for our needs and made us feel safe, someone who wouldn't take advantage of us.He was friendly, thorough, accommodating and completely honest with us from the moment we met.I appreciated his detailed overview of the situation and the notes he gave us on our dismissal sheet. He walked us through everything until we felt completely comfortable.This guy is a class act and I would assume that the dealership that employees such a wonderful person must be one too!If it is possible to request Garo, I am confinement that you will have an amazing experience with him looking out for you!Try this dealership you'll fall in love with them!
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October 2023 by Gregory Sandefur
I have always had a good experience when purchasing a vehicle at Airport Marina Ford. I have bought 5 Fords over the years. Mr E has become a friend over the years and I always find him when purchasing a new Ford. Myrna (F&I) was very personable and efficient and the Sales Manager, Lori, helped me to arrive at a deal that I could be comfortable with. Once again, “thank you Airport Marina Ford”
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October 2023 by Marvin W.
Had to come back to write another review. I really like this dealership wanna get more exposure. Thanks again Nina friendly customer service. Amir with knowledge of the car history. And lastly Mrs Garcia in finance department offering me a great warranty on 2014 Nissan AltimaThanks
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September 2023 by Dan Meherin
Had a 5-Star experience with the recent purchase of a Bronco Sport on Labor Day. Maria with the sales team was awesome and incredibly knowledgeable. Finance team was equally professional and we breezed through the paperwork. Was provided the contact info for the Service Manager and look forward to them taking care of the vehicle when service is required. Overall, one of the easiest car purchases I have made. Highly recommend.