November 2021 by Gee L.
I've bought two cars from this joint and I will not be buying a 3rd. I'm not going to say who I worked with, but he's a heavy set manager that closes the deals - I'll let y'all but two and two together. Anywho, this manager will do his best to drive up the purchase price as much as he possibly can... The first car I bought here was my very first new car off a lot - so I was a bit Naïve to the process.. But after buying my second vehicle here and closely examining my contract, I caught on to the gig this manager I worked with plays and called him out on his tactics... Luckily, I have excellent credit - so my next new car will not be from this dealership.
November 2021 by Ashley L.
Sometimes dealing with purchasing a car can be overwhelming but I was very happy to have been helped by Kevin and Acton. Kevin messaged me weeks in advance to set up my appointment and was very understanding of when I had to reschedule multiple times. Then when I arrived at the location, both Acton and Kevin greeted me with the best energy that made me feel I could trust them. I left with the best deal I could get thanks to both of them going above and beyond for me. Ask for either of them if you go and you will be guaranteed to leave feeling confident in your decision to buy or lease from Honda.
November 2021 by Susan A.
Abel was so helpful in helping me select the perfect car for me. I got a CRV HYBRID 2022 and it was a little overwhelming understanding all the new technology. He took me for two test drives and answered all my question. He is very patient and does not do the hard sell. If you are looking for a Honda Abel is your man.
November 2021 by Alma U.
Walked into Honda dealer just out of curiosity. I wanted to test drive a civic. I was greated by Martha whom I immediately felt a connection with. She was super sweet and not your typical dealer sales person. Martha walked me over to the only 2 civics they had. Drove the civic and loved how it drove but was not a big fan of it being black. It was not the color I wanted but after going over #s with Felix who also was awesome to work with and realizing there is a car shortage I decided to go with the black civic. Martha assured me I would fall in love it and she was right. I love my black civic!! Martha was super sweet and felt like she's family. I'll be bringing my in-laws here when they are ready to purchase a new car. Gracias Martha por todo.
November 2021 by Lori F.
It's never fun to have to ask a stranger for assistance but when your safety is at stake, put your pride aside and do it! I went to see Garret at AIRPORT HONDA today and he didn't let me down. In fact he and his team went out of their way to make me feel like I was the only customer of the day...when I know that his service department was VERY busy. Thank you to Garret, Edward and Monica for their TOP NOTCH SERVICE. Integrity is about what you do when no one is looking. These fantastic folks have my most sincere recommendation. Please don't hesitate to go see them!
October 2021 by Saman K.
My brother is Friend with Sunil Gangwani and I went over to Airport marina Honda , asked for him to suggest me a Car , to use it for Ride-share and he helped me getting me My first Brand new Car , I was there to Buy Used car and he suggested me a best car and I am so happy to Own my first New car . Thank you , I refer everyone to go to him . He will assist so good .
October 2021 by Kila A.
Considering buying a car new or used? You definitely want to check out Airport Marina Honda! Staff are very professional and accommodating. I was fortunate to purchase a great Honda yesterday. A million thanks to Mr. Mark! This dealership is very clean and staff are suitably masked following COVID-19 protocol. You will leave happy!
October 2021 by Charlene S.
"Rip-off! Fraud! Scammers! Liars! Just like all the other reviews say. Do yourself a favor and go somewhere else." Drove 1 1/2 hours to see a vehicle. Get there and it had a giant dent in the hood. Manager said it must have just happened. But, if you look closely at the original ad you can see they did some creative photography to hide the dent! (Made it look like a reflection) beware!
October 2021 by Elizabeth L.
I don't exactly look forward to dealing with car dealerships even in the best of times, and right now, with the microchip shortage, low inventories, and high prices, I was positively dreading it. Fortunately, I was once again able to work with Sandra Pinnock in sales, and she made the leasing process downright painless--and even enjoyable. She has a delightful manner, extensive knowledge, and no point did she make me feel pressured or rushed. I'm very grateful to Sandra for all her time and attention, and hope to continue to do business with her in the future.
October 2021 by Melody S.
So I was told they would reach out in a week to provide me the replacement parts so I could have my vehicle repaired at another location. Here it's going on two weeks and I've not heard back from the service department. Also I had left a message for the general manager when the incident occurred and I still haven't received a call back from him. The horrible lack of customer service here is beyond atrocious!!!! Please, beware. I used to get my car serviced here frequently. Not anymore!!!
October 2021 by Susu L.
My first oil change service, and I am happy with it ! I did not get any special treatment but Tony did the work my car needed. A little disappointed that they didn't wash my Honda. I had Nissan Mexima for over 20 years. Every time I had my car service at the Nissan dealer, they washed my car after the service. I guess Honda dealers don't do that.
October 2021 by Herbert Belt
They’re excellent service and the attention to detail.
October 2021 by Celeste B.
I made an appointment to test drive a car that I found online and once I got there after driving over an hour I was told the car sold the day before. Then they proceeded to try to sell me another car that did not compete to the previous one I had wanted. I was disappointed in the fact the could not tell me when they reached out to confirm my appointment that morning that the car had already sold especially since the person I talked to knew I was coming from far away and that I only really had interest in that one car. Safe to say it was a waste of time coming here and I never will be back.
October 2021 by Tomika L.
Gotten all my Hondas from Airport Marina. I'm always met with great customer service and smiles. This go-round Sunil was my sales rep and helped me do my lease buyout. I have nothing but good things to say about him and the service he provided. He truly made this process seamless. Kudos to Sunil and the rest of the Honda team!!!
October 2021 by Dan Dukesherer
Monica and Tony are great customer service people