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July 2023 by JJ D.
Can their pharmacy be any worse. Went to the MD this morning & he sent over a prescription request. It's late in the afternoon & I called. I called the pharmacy and the girl answering the phone claimed nothing was sent. Ridiculous. The doctor's representative called and found out they didn't know how to fill the prescription and have been sitting on it this whole time. If I don't say anything, they continue to sit on it and do nothing. A new level of incompetence within this pharmacy.
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June 2023 by Liz P.
This place is very convinient employess are helpful! Exept for the pharmacy side their employess have attitude problems !! Other than that I love this cvs
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May 2023 by Rick L.
Lack of quality service in the Pharmacy department. The Asian women pharmacist is so rude 95% of the time that I would rather go without my prescription then have to interact with her. She's like a manager back there. They maybe desperate for help to keep her!!!! I have had most of my prescriptions moved to Walmart because of her and when the rest are up for renew they will be transferred as well. Also they never answer the phone at this location in Reseda on the corner of Victory and Tampa!!!
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April 2023 by Bobby O.
Shit is locked up for shoplifting I get it but what's the point of a button if no worker shows up stood there ten minutes guaranteed u lose more $ from ppl being frustrated and walking out then u do if shoplifting piece of crap store
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April 2022 by Joe B.
The location was clean. I will give them credit for that. The employees are nice. I will give them credit for that. The manager is a "***** - as rude, impolite, bush-league and as incompetent as it gets. Had something arise that needed his assistance. Acted like he was doing me a favor coming over to me and the CVS employee. To make sure the right manager gets the blame his initials are "M.A." I will NEVER shop here again as long as he is here and strongly advise others to do the same.
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November 2021 by Joyce L.
The pharmacy staff who filled my prescription was super nice. I didn't bother waiting and so I went home. I called and the staff said it was ready for pick up. I drove to the store and the pick up was fast and efficient. I went in and out. Parking is limited. I went in to buy toilet papers, and they were stocked. The employees were getting ready for Christmas decorations. Service is fast and quick.
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October 2021 by Nikki L.
Horrible service, very inconsiderate and impolite employees/pharmacist at the pharmacy. The employees where constantly just on their personal phones and would not even answer the in coming phone calls that where coming through to the store when some of them where just standing doing nothing. The pharmacist was even ruder especially when speaking with customers who just wanted to ask a question etc. just the worst experience I have ever been through or seen. I would recommend to go to a different pharmacy even if it is a little further away because this location is not a place that is at all professional in anyway.
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June 2021 by Patrick F.
Save yourself the trouble and don't even call the pharmacy. They'll keep you on hold for an hour and either hang up while you're on hold or answer (pretend) they don't hear you (happened 3x) and hang up. Honestly I walked in ten minutes later and there was no line. They don't care.
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March 2021 by Jose T.
Just received communication that this store is giving Covid-shots and I'm pretty impressed with the professionalism and how well organized this process is going! Michael your store looks great and i appreciate the well organized covid-19 process.
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March 2021 by Sophia S.
Everyone at the pharmacy was ABSOLUTELY lovely -- the hard working pharmacist Paul was hands down the best esp as members of my family were nervous about getting their vaccines he put them at ease. We appreciate all that you all are doing during this time!
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October 2020 by Richard H.
It's an average sized CVS with passport photo service. There is security as well as good service.
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October 2020 by Rocio G.
All if the cashiers are very helpful! There is one girl who seems to be a supervisor (beautiful Hispanic girl with black hair) who helps out the cashiers with any questions, Jose was EXTREMELY helpful during my last visit when I was having issues checking out with coupons, it took a few tries but everything worked out in the end and he was very patient and understanding. There is another cashier (I'm sorry I can't remember her name) and she interacts with every customer. My only concern is that there is a cashier (she's a bit older, slim with glasses) who chooses to not wear a mask when she's on register. I understand that there is a plexiglass between the customer and cashier but as a state mandate, she still needs to wear it. I is wish this store would have a red box to get my coupons printed out! Just wanted to say THANK you to José, he was patient and helpful! Saray was also so wonderful today! She's super sweet and seems to genuinely enjoy helping people! Saray is on of the best cashiers this CVS has! Thank you for being such a great help pulling items I needed that were locked, she's so nice! Wish I had her as a cashier every time I went to CVS, she doesn't rush you to check out like some do.
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October 2020 by veronica a.
I'am livid this pharmacy is joke, needs better management. When I checked on the website it shows medication is ready but when you get there,medicine can not be found ! Other than that long lines . Management needs to wake up.
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August 2020 by Lesly G.
MY FAV CVS STORE. I live close to 2 cvs stores, one on York and the other on Colorado Blvd however I choose to drive to this one in Lincoln heights. They have the best customer service, everyone is so nice & helpful, especially a transaction I had with Jacky & Roxy (I'm so sorry if I get the names wrong but y'all know who you are lol). Overall I enjoyed the customer service and will be returning. Also thanks to the store manger for being helping with my coupons & also setting up my carepass membership. - Lesly Thank you guys
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March 2020 by Austin Welsh
As of Feb 2020 coinstar is still out of operation