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December 2023 by Ellie Al
Many items are out of stock and will not be replenished.
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November 2023 by S R
Stupid cashier at the pharmacy is barely able to locate prescriptions, much less actually put them in a bag. Came home to an empty bag. This is totally ridiculous. Who does the hiring at this place!!!????
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November 2023 by Апрол Мит
Zero customer service level! Cashiers not well trained and rude. Do not know how online ordering and pick up works. Do not provide bags! I guess Rite Aid pays less and hire uneducated workers.. Many RA stores are closing now. This one (in Vermont/Hollywood ) probably is next because of low quality service. Never back to this store
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September 2023 by Arman 80
The pharmacy and the over all store treat their clients professionally and with respect.
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August 2023 by SOLO F
I wanted $10 cash back and the "Lady" at the register said the was no money, only to give the next customer $40
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July 2023 by Kristen Yoon
Called to ask about Adderall stock and was cut off before I could even finish my sentence, then replied to in a very rude tone. I get that you may be busy and tired of answering people who ask, but I have no other way to get my prescription other than calling around. You're not the only one who's annoyed by the situation
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July 2023 by Kristen Lynch
Called to ask about Adderall stock and was cut off before I could even finish my sentence, then replied to in a very rude tone. I get that you may be busy and tired of answering people who ask, but I have no other way to get my prescription other than calling around. You're not the only one who's annoyed by the situation
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July 2023 by Rowena Swing
The cleanest & very organized store I have ever visited in the area & items I needed are easy to find. Parking is easy. Staff are available but because they're organized, things are easy to find.
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June 2023 by Marie S.
I will never buy anything from this store. I went in today to pick up my prescription and then figured I'd pick something up while I'm there and I'm told they don't price match. They made me create a pick up order meanwhile I'm standing right in front of my item. I go on their website when I get home and see that they do indeed price match I was very patient with them in the store due to wanting to just leave but, very irritating that they could've just adjusted the price the entire time.
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May 2023 by Amy Bowen
Not friendly, not helpful, mostly convenient for ONE SINGLE item, and get me out of there. Sad but true.
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February 2023 by Jose Arrivillaga
The best customer service I ever encountered in my life and even around the world.
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February 2023 by Rod C.
Lousy store. They shut down the ice cream way before closing as they want to start cleaning before closing. No way to serve customers. No wonder this chain is closing stores. Terrible management. I predict they are out of business or sold off soon. Train your workers to be customer forward and your business will prosper. This Rite Aid is terrible. They already closed the Gower Store. This one will be gone soon.
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January 2023 by Mark S.
This Rite Aid location should be closed. It is an absolute embarrassment to those who work there, and a denigration of the brand. The working philosophy of the place is best summed up with the word, "wait." Wait 40 minutes for someone in the pharmacy to pick up, then hang up, the phone. Wait in a line for a single employee to provide service, while four others chat in the vicinity. Wait for an answer to a basic question about a product or the stocking of a product. It seems apparent that Rite-Aid has no serious intention to keep this store open. The handful of customers who populate the place at any given time attest to that fact. If, on the other hand, Rite-Aid plans to let this sad location fail of its own weight, I strongly suggest that shareholders of the company (RAD on the NYSE) pay a visit before the next shareholders' meeting.
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January 2023 by Stephano Mack
Went in yesterday to buy a few last minute xmass decorations and found what I wanted and much more . People that work in this location were very helpful and even check to make sure my Christmas lights work before I bought them. Thanks I’ll be back soon
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January 2023 by Year O.
This review is for the pharmacy, where the staff is very much on top of things -- lines can be long, but that's likely because of the RiteAids that have recently closed.
