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April 2022 by Ruth Fisher
All of our initial contacts with Storquest at the National Blvd. location were great: both Taiger and Gabriel (the on site manager and assistant manager) were helpful and organized, so that the rental experience was easy. We have yet to move in, but the location is clean and easy to get in and out of.
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March 2022 by Denise Carlos
I’ve never rented out a storage unit before, but luckily the staff was able to guide me through the process. Taiger was especially helpful and so accommodating! She was very welcoming and answered all my questions. I know my belongings will be in good hands.
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March 2022 by Nabil BenSlama
I would like first and foremost to apologize for the delay in writing a review in regards to this fabulous storage space which is very convenient, tidy and spotless at all times. My experience has been very seamless and flawless, since Tiger helped us signing up and get sorted out with the right space. However, I've lost my keys to open the locks. I was greeted today by Gabriel who seemed very courteous, polite and professional. He even offered to cut off the locks himself. He went above and beyond ensuring this was done within timely manner. This kind of service should not go unnoticeable. Gabriel made my day. Thank you Gabriel for 5 star service. What a great experience indeed. Kudos StorQuest Self Storage!Best,Nabil
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March 2022 by Robert Crisantos
I'm a FedEx driver and Everytime I deliver at this location, the worker by the name of Taiger has a great personality with a great attitude. Very polite and respectful. Every time I see her she is doing a well good job. One great employee....
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March 2022 by Travis Esparza-Zion
I found my experience at this storage unit to be a fairly good one. The staff was on top of customer service even when slightly reluctant to fill more difficult tasks.The facility was very clean, near spotless and made me feel safe leaving my car parked and my belongings stored at this location.
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March 2022 by Karen Joseph
Victoria was extremely amazing and super helpful. Kind and very informative about everything Storage. She is one superior person that you would want on your side.Full of knowledge and sweet as pie!! Thank you for the great experience at Quest Storage!! I will be a repeater Costomer when I’m in need . Thank you for everything I really appreciate u!!
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March 2022 by EV Millon
Didn't know this business was here. It's an unassuming place tucked in on the corner of National & Motor. Very glad I went in though cause Taiger, the manager, made my initial interaction w her quite welcoming. She answered all the necessary questions I had for her. After my second visit, I decided to take a unit. Taiger, thank you again for your assistance?
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March 2022 by Naomi Charlotte Marquardt
I had such a great experience signing up for a storage unit here. The process was surprisingly easy. The staff, especially Taiger, were very helpful and accommodating and answered all my questions.
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March 2021 by Emma Alfaro
Victoria and Taiger are amazing reps for this company that took over, they make everything so easy and fast, helped me pick out the great size for my things and even gave me a great deal that the one down the street couldn’t help me out. I will recommend them to my friends and family and hope that more people come and rent here not only for the prices but the great customer service too! Thanks to this good company and the women who work here!!!
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March 2021 by Molly Robinson
Was helped by Emmanuel at facility on Sawtelle, who was very nice, but I had needed a larger space so he called another facility close by, where Victoria helped me Nd was extremely nice. Both agents were extremely nice and very efficient. Would definitely recommend anyone to both faculties, which were clean.
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June 2020 by Adel N.
Very easy to make arrangements. Everything is being done online and the only staff was nice
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June 2019 by Santos Morales
Not friendly
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June 2019 by Izzy S.
WOW! I just spoke to the rudest man on the phone. Absolutely shocked. Asked for a quote for a uhaul and he demanded he take my credit card information and I said that didn't seem right considering I had called other locations and they didn't ask for my personal information. Then proceeded to be very rude and HUNG UP on me! Disgusted....
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March 2019 by Dermot C.
Worst customer service I have received at any establishment in my life, rivaled only by the UHaul in Seattle where I picked up my truck. I returned my truck to the National location. To say the woman behind the counter was rude and unhelpful would be a kind assessment. The guy who appeared to be an assistant of some kind was also extremely rude, unhelpful and additionally treated us in a menacing fashion like he was about to get violent if we asked any further questions. Two Psychos Storage would be a more appropriate name for this establishment.
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February 2019 by Chris LeVan
Literally the worst customer service experienced I've ever had. They lied to me twice on when I could return the truck really screwing up my plans! Never using uhaul again because of this experience!
