The service rep, Kosta, was fantastic! He listened to my concerns, offered valuable suggestions and even followed up a few days after I picked up my car. Also, he arranged an Uber ride for me to get back to work, which was greatly appreciated.
December 2023
I’ve been going to this dealership for a couple of years now. Ask for Lynn in sales. He is the most helpful, honest, genuine person! I have bought 3 cars from him! Would highly recommend if you want a smooth transition into your new car.
November 2023
Overall Jeff was great.My only concern was the rental car i had to pay out of pocket until my car was diagnosed.Coming in for a 2pm appointment cannot guarantee that they had time to get the service done before the end of day. Person that took the appointment should have advised.
Volkswagen of Downtown LA has the high quality Volkswagen selection that you have been after. We've been in the top 10 across the whole country for volume of VW sales since 2008, and that is no accident. Customers keep coming back because they're treated well and they keep telling their friends because they want to share the experience. Our convenient location means that if you are in the area of downtown L.A., then we are probably very close by. We are a 15 minute drive from Carson, LAX, Santa Monica, Hollywood, West LA, Glendale, Pasadena and Beverly Hills. If Volkswagen products or services are what you are after, then there is no excuse. You need to come down and see us at Volkswagen of Downtown LA and see just what we have to offer.
