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February 2024 by Rosemary Adamson
I love this company for my style of dressing- fabrics, creative, modern stylish and upbeat designs with the ability to mix and match in multiple ways with accessories. Many pieces are timeless and remain in my closet for years. Great for travel and special occasions. Before you pass by some eye catchers - try them on!
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January 2024 by HB
It's such a nice, classy store in L.G. with a little bit of this and that. All very nice items. Service was nice, people where nice as well. The prices weren't too bad either.
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December 2023 by Heather Banuelos
It's such a nice, classy store in L.G. with a little bit of this and that. All very nice items. Service was nice, people where nice as well. The prices weren't too bad either.
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November 2023 by Bezda Carias
My favorite store!!
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August 2023 by Kristin Marquez
Don't bother shopping at this location. Some of the staff are unhelpful and just plain rude.
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July 2023 by Elizabeth
The manager (I think?) of the store is just unpleasant all around. I grabbed some jewelry off a rack and was browsing the store with them in my hand because…how else am I supposed to do it? The manager kept looking over at me, and finally came over with a shopping basket telling me that they have to give me the basket so that I look like I’m shopping. She might as well have said that it’s to make sure I don’t stuff the jewelry in my bag when they’re not looking. Had I known there were small shopping baskets, I would have grabbed one myself because it’s obviously a lot easier to browse with a basket. Worse, her approach was so presumptuous and rude, it left a sour taste in my mouth. She could have offered a basket to help hold my jewelry more conveniently instead of saying what she said. That would have turned the whole thing into a great customer experience. Unfortunately, she chose to be antagonistic.
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July 2023 by Elizabeth Llamas
Love Anthropologie! This is a very cute store, amazing clothing for women and houseware. Parking is okay.
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April 2023 by Brooke C.
I have shopped at this Anthropologie since they opened. I had an experience today that made me decide I won't shop here again. They wouldn't accept a gift that I received without a receipt (although I had been told on my previous visit to the store they would be able to give me a credit). I was disappointed they would not honor what I was told, as In previous years this would not have been a problem. However, what made me want to stop shopping here was that they were disbelieving and shaming - " you shop here a lot" " you really cannot find the receipt?" A simple apology for the fact they could not accommodate a credit or exchange for a gift without a receipt would have been appreciated. I will spend my money elsewhere.
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February 2023 by C E.
Love Anthropologie's clothes and never in the past had a problem ordering and returning online. That said, I have a consistent routine of documenting everything when I return an item - how it was sent, copies of packing slips and shipping methods, etc. Just recently I returned an item because it was too large and even ordered anew, the smaller size in a separate order. I used the Anthropologie generated return label from their return site which was a USPS drop. USPS.com was able to verify receiving the package and the exact time it was handed over to a third party shipping agent. From there, the package disappeared and apparently was never received by Anthropologie. I contacted them to report this and track my refund. They said I'd have to contact my credit card bank for resolution. I don't think it's fair to put this on the bank - it was their contracted third party shipper and they should be responsible. This was a poor customer experience and I caution any future purchasers to return directly to a store rather than shipping if you want to avoid this experience. Please warn your friends.
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December 2022 by Lindsey Kranz
I had a really uncomfortable experience at this store and will avoid it going forward. I wanted to return a sweater but the store I bought it from didn’t ask for my email address and I had lost the paper receipt. I asked the person at the counter if I could exchange the item by ordering something online for the same amount and she said yes but if it didn’t fit I could not exchange that item again so it would be good to see if I could find something in the store instead. I thought that made sense so I shopped for a bit but decided I wanted to order the online item instead. I went back to the counter and explained to a lady named Lisa that the other woman had told me I could exchange the sweater for something online and she said no that is not allowed per their policy. She let the other woman know that what she had told me was incorrect. Instead of apologizing for telling me the wrong information the original woman I spoke to decided to gaslight me and said she had never told me I could exchange for an online item. I could not believe that this woman was lying to me to save face in front of her fellow employee. It was so awkward and I will no longer be shopping at Anthropologie.
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November 2022 by Lindsey K.
I had a really uncomfortable experience at this store and will avoid it going forward. I wanted to return a sweater but the store I bought it from didn't ask for my email address and I had lost the paper receipt. I asked the person at the counter if I could exchange the item by ordering something online for the same amount and she said yes but if it didn't fit I could not exchange that item again so it would be good to see if I could find something in the store instead. I thought that made sense so I shopped for a bit but decided I wanted to order the online item instead. I went back to the counter and explained to a lady named Lisa that the other woman had told me I could exchange the sweater for something online and she said no that is not allowed per their policy. She let the other woman know that what she had told me was incorrect. Instead of apologizing for telling me the wrong information the original woman I spoke to decided to gaslight me and said she had never told me I could exchange for an online item. I could not believe that this woman was lying to me to save face in front of her fellow employee. It was so awkward and I will no longer be shopping at Anthropologie.
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October 2022 by Julie W.
One of my favorite stores to check out the latest and newest fashions, whether it's tops, dresses, candles, kitchen, or serving decor. Most are good quality. I've had the trim on their vegan purses crack, even their leather wear out in less than a season, and a sweater made of lint shed on everything and everyone I came into contact with. I love their candles. I found my favorite glassware here. I found some of my favorite bowls, servers, and utensils here. Inventory changes from season to season. It's pricey but they do have sales. I can always find something different here too.
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September 2022 by Gina S.
Came in to process an "in store return" only to be met with complete confusion and hostility from both manager and staff. Location: LG AnthropologieReason: Merch return with QR codeResponse: No dice, items are ineligible for returnAnthro staff present: Manager & clerk SophieHmmm why are they not eligible? Sophie advised me they are "final sale" and therefore nonreturnable :( Now, now, I know I know you're thinking oh, its the dreaded "final sale", but here's the thing.......not only did I have a QR code to facilitate the return, sent to me via Anthropologie online - these items were not:additional percent offpast the return windowthey were simply on sale, to what degree I don't know, but I do know, the words FINAL SALE - DID NOT EXIST on the receipt, the order, the online receipt, the online order review, my online account, the invoice, the return, I could go on.Much to Sophies chagrin I'm.not.buying.it so we proceed to have a recap of sorts regarding:: sale/final sale/not on sale/what is returnable/what is not returnable why doest my invoice, online order, return slip, online account, say anywhere I mean ANYWHERE that these items are final sale? Sophie isn't sure of anything other than I'm the stupidest, dumbest, most idiotic client to ever grace the storehere is the big one - How is it the computer gods ALLOW me to produce a QR for items that are ineligible for return? How?? Sophie solicits manager input from which we garner further information:Manager & Sophie do not know, Manager & Sophie truly clearly do not care Manager & Sophie wish I'd leave Manager & Sophie are crystal clear they are not returnable.Manager & Sophie are possibly in character, practicing for the re-release of Heathers....casting soon.Manager & Sophie may be in contest of who can be the surliest most offensive to client base, insinuating certain clients are complete idiotsFast forward - I leave (hoping to never return) once back at the office, jump on my Anthro account, reproduce the return slip as a MAIL IN RETURN, jump back in the car, drive over to the usps, hand my box to a happy clerk at USPS and go back to my life.Lessons learned: Management/Staff despise their job and all customers at this locationOnly thing worse than the service at this location is the parkingOnly thing worse than the parking is navigating the traffic to get to the parkingTry Try again is true - photo of my processed Anthro USPS return of my clearly returnable merch. Do yourself a favor and do not waste your time visiting this location. Consider this proper notice - Anthro regional/national store leadership team should consider visiting but in the end idc as my ELIGIBLE return is complete, my time, money & energy is finished with this brand. Bye Anthropologie it was fun for a bit but now its just bitchy.
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September 2022 by erika lavoie
Very very expensive, but clean and very nice staff
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August 2022 by Christina C.
I came here yesterday to return an online order and I received fantastic customer service. I'm not sure what the man's name was (it wasn't on the receipt) but he was wonderful! I love this store and it smells so good when you walk in.