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April 2023 by Julie McMillian
Love the clothes, and love the ladies who work there. They are amazing. So kind, professional, and they always help me put idea together for different outfits and looks. They're great.
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December 2021 by Nupur Jain
Worst sales associate at this location. Extremely rude and obnoxious! Save yourself some time and mental peace and skip this location!!
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August 2021 by Marie Scigliano
Great tailored clothes at reasonable pricing!
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February 2021 by Jeanette Hoggatt
Great online customer service! Angela was extremely knowledgeable and helpful! A big plus is she said she loves her job and is the best company for whom to work! Return service at Los Gatos store was quick, easy and sales personnel were very friendly!
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July 2020 by Susan Marchegiani
Although a smaller satellite store, the selection is substantial. Traditional styles are the norm, here. They do a fine job of keeping sizes and colors in stock. If something happens to be unavailable, they will check other stores. One can go online to check stock, also.The staff courtesy is wonderful and what longtime residents cherish.The employees are helpful, yet not intrusive. Addition underground parking is across the street. Blocks of parking behind the shops across the street, as well.
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June 2020 by Lauren Rozario
If I could give zero stars I would. The sales associates at this store do not welcome you in nor help you. I'm 29 years old and love to buy my mom clothes for birthday's and Christmas. I will never return here nor buy from Talbots in the future. I would describe this store as stuck up. Go to the other stores in this area.
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February 2020 by me 2
I like this location. Peaceful and helpful employees.
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December 2019 by Terri S.
This is such a lovely small boutique style Talbots. They have a wonderful new Manager Nicole. All the sales associates are super helpful and know their apparel and can help you put together a new outfit. Clothing is suitable for very young through the older women who have a little bit of a stomach. They have an I pad where they can search and order items for you if they are not in stock. Since the Talbots in Valley Fair is just awful ( rude and treat you like you might steal something) I simply shop online and look at items of interest in the store. Then I purchase it in Los Gatos. Way to go for the best shopping experience in Los Gatos. I am a long term 10 plus year Talbots shopper in Los Gatos !
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September 2019 by Shellee Perkins
I LOVE Talbots! Since the store in Carmel closed, I haven't been shopping in one.I tried their skinny pants on and they fit so well. And of course had to leave with several of my favorite tees.
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January 2019 by Elizabeth LaPlant
Friendly staff, nice selection of women's clothes in regular and petite sizes. Drawback: Although Talbots offers plus sizes, they don't carry them in this store.
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July 2018 by Jessica P.
Definitely better than there Valley Fair location. Wonder why they cannot open another convenient location in the bay area. This has a smaller collection of merchandise but associates are friendlier and more helpful than Valley Fair.
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June 2018 by Elena Delgado
Very organized store, great service, and good sales
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May 2018 by Farel Combs
Great service and nice people. Definitely not what I expected, but pleasantly surprised by how genuinely engaged they were to me.
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January 2018 by colette stemm
Talbots earns 6 stars for its classic style. With a nod to current trends but always showing the classic style for which Talbots is known.
