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December 2023 by Kristi W.
In this day and age if you are going to be a full service "postal annex", then perhaps having a QR code reader like all of the other locations in the area would be a good idea. Flashing a sign at me as if I should have known you do not was unprofessional and rude. I will be driving further for a better customer experience moving forward.
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December 2023 by Rachelle J.
I would give 1 star, but the ladies are always nice. DO NOT BUY FOREVER STAMPS HERE! They COMPLETELY overcharged me!!!! The book at USPS is $13.20, at Postal Annex they charged me $18 (I bought 4 packs, so I could have saved $19.20 if I had gone to USPS). That is 36% profit for them.Shame on you Postal Annex.
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November 2023 by Sam B.
I drop items for FedEx every week. Friendly and helpful staff. Makes my job a lille easier.
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September 2023 by Carlos G.
Highly recommend I was there on Sunday and the person who assisted me was quick fast and pleasant. Although it was not really something out this world I do appreciate someone going the extra mile to answer questions on concerns or confusion I may have. Great service overall.
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March 2023 by Michelle M.
Customer Service was not helpful. I needed to get a letter out quickly and originally wanted it to go out and be delivered before the weekend. Candi explained that she had 2 options one for $68 and the other for $25 and that both there is no guarantee (she repeated that several times as if I was not understanding what that meant). The envelope is going 30 miles and was just paper-- so it is not travelling FAR and is not heavy. I explained that I had started to do a shipment from home through USPS and the cost was about $10 so it was odd that it was double the price here. I am a small business owner and I have a shipping label maker at home. The cost for me to send this the same way from home would be less than $13. I did not have the Priority Flat Rate envelope handy for me to ship myself and FRANKLY, I paid the price for the convenience I guess. There was another lady in there that said she recommended that I go with the $68! I am not sure how postal annex's work but seemed to me that the costs were significantly more than doing it yourself... especially since these flat rate envelopes are FREE at the post office. Lesson learned, I would drive farther and take the time at the post office or UPS store than to come here again, I have went to several Postal Annex's and have always found them very helpful at finding the best solution and price. Not this location.
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March 2023 by Michaelene M.
Very friendly and helpful staff. Seemed like they enjoy helping customers and didn't hate their job, which is rare these days.
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October 2022 by Jessica C.
Next time before you have someone drive down an hour for a live scan, that I called your establishment TWICE to let them know I was coming in for a live scan, let them know they need a form emailed to this business first. After talking to someone twice they should have mentioned that. Then when I come in they are RUDE AS HELL after failing to let me know on the phone TWICE. Racist a** ladies didn't want to help me at all I would never recommend this business
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September 2022 by Tim B.
Everyone who works here is super friendly and welcoming. It makes me want to return more often. They have many services available and plenty of gift items or if you are like me, gadgets and collectibles. If I had to sum it up, they are all professional, courteous and friendly.
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August 2022 by Diane U.
I just want to say that the employees in this Postal Annex are always very pleasant and helpful.
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July 2022 by Shari Brown
The ladies and their coworkers are very pleasant.. always helpful and if there is a line, they assist everyone quickly. No long waits. Great place to get all your postal service handled.
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December 2021 by melissa f.
I called first thing in the morning to see if they were completing live scans and I was told yes, from open until close. I asked for an appointment, they do not take them, Candy said just to walk in. I came in at 230 and spoke to Candy, with 3 people in line and she told me they were too busy, this is the second time they screwed up. The first time the prints were rejected and now I had to PAY for them twice because it has to be within the timeframe. I went to a different location. Don't waste your time here.
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December 2021 by Mark A.
The people here are super friendly and helpful. We just got passport photos here and have been sending packages through them for years. Highly recommended.
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December 2021 by Kylie J.
Candi here is always so nice to me! Super helpful, quick and is such a sweetheart and always helps me pack my stuff up and send it easily. I love coming here!
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August 2021 by Randy S.
My wife and I needed a notary. This place is a mile from our house. It was very busy, We had to wait our turn in line. One notary on duty, 20 minute wait. Candi was very courteous and professional in spite of the harried atmosphere. I probably could have saved a few bucks by going to AAA, but it's not a mile from my house. I will not hesitate to return.
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August 2021 by Karen S.
I went to drop off a package and one employee did not properly answer a question I had.
