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March 2025 by Lyn Pb
Very poor customer service. I was there to purchase several barongs for a wedding. The owner was very rude. I asked questions about sizes and availability. She was not receptive at all. Never again!!!
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November 2024 by Lexi
Don’t go here. Rude owner, horrible prices! Was shamed for not buying a $225 dollar dress that is $50 back in the Philippines, and every other store. Don’t waste your money.
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November 2024 by Kyle Curiel-Miranda
terrible experience the owner is rude and calls you broke if you don't buy her overpriced products.
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July 2024 by Adrien Jakes
I'm leaving this review for the Concord location, as this is the only Arte Boutique branch that is reviewable on Google.
My mom and I decided to check out this place in the Concord Seafood City. Once we entered, there was no greeting or any kind of acknowledgment. I had a question about an item up front, but the employee in the back was too busy talking to her girlfriend on the phone. We left, and I entered again after a while, since I was genuinely interested in making a purchase. I finally got tired of waiting and asked to be helped. She seemed unsure about the prices of the items, and lied about the items being "authentic". She said these designer items didn't pass quality control inspections ?... Sure! That's why the brand name is incorrectly printed with no serial numbers, right? ?
I would not return here. The prices are WAY too high, even for knockoffs.
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November 2023 by Sophie B.
One of my parol lights is not working so after a year of purchase, I went back to ask to replace the bulb and they gladly accepted because it's under warranty and I have the receipt and the lady there was really kind and told me she's gonna give me a call back When it's done.
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November 2023 by nya l
Extremely rude owner.
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October 2023 by Jeanette G.
Owner Lita has a nasty attitude, rude and a bully. PLEASE DO NOT SHOP HERE. Store is over priced and the quality of the items are shitty.
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October 2023 by Josephine T.
No exchange no return and the owner not nice when I tried to return when I bought it they did not say I can't return
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October 2023 by Egirl Kalamanani
It's sad when you see bad reviews and then experience what previous reviewers did. Staff would not let me touch the dresses I was excited to find. Staff would not even try to tell me the different options available. Language barrier didn't help. The prices quoted weren't too bad but since I wasn't allowed to even take a picture or try on I decided not to give them my money. I was ready to buy on the spot. I even saw formal ternos that were pretty and the barong that I really needed to buy for an event, but since their attitude was awful, I decided not to support. Two stars for just being there. It's hard to find a Filipino clothing store in the states.
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September 2023 by Melody L.
Store name matches the attitude of the associates/owner. I was testing hair claws, one of the ladies I think didn't like it. Asking if something was wrong with the clip. I think all women like see how easy the clips opens to tear the quality. I think she just didn't want you messing it up then leaving. My mom ended up purchasing a parole since we can't get them in Alaska. So 2 stars for being express nice to my Filipina mom, but she also agrees the attitude matches the associates.
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September 2023 by Lynn O.
I think the owner of the store really has an emotional attachment to her barongs, because she doesn't want customers to touch them, take photos of them, or try them on. We were ready to buy one, we just needed to see if it fits. We started out with one sales lady, and she was super helpful, but then the owner's Scooby sense realized we had the audacity of trying to buy one! she asked me when I needed the barong, I said for an event in October. Then she started yelling about not coming til we needed it? I asked her why she was yelling at me but, my husband said it wasn't worth the stress and we left without a barong. I am really tempted to open up my own Barong shop where anyone who wants one can try one on in peace and quiet.
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August 2023 by M
The woman looks like owner was very rude. It's impossible browsing the products. She's staring you and shouts "What are you doing!!!" even after the purchase. Should we have to leave right away? If you waited, it could lead to another purchase. Though the other staff was kind.
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July 2023 by Marco M.
Barong was over priced. they didn't want to let customers to try it on before deciding to purchase. i also wanted to take a picture to see if my wife would like the design but they also didn't allow it. I am not paying $150 for a barong that i can't even try on first or take a picture of. and im sure if it didn't fit, i won't be able to return or exchange it as well.
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July 2023 by Rebekah Faye
Went there on June 8, 2023 and the owner was very rude. I believe her name was Lita. My husband was looking for rosaries, she only spoke and flirted with him in Tagalog. I was looking around and being followed by her in the store. She gave me the most disguised look cause I’m all tattooed up. And also cause I’m not Filipino. There were other people in the store but she only followed me like I was going to steal something. I will never step foot in that store again or give her my money. Treat your customers with respect and stop trying to flirt with their husbands especially when the wife is standing right there. And stop judging people by the way they look!! Lita , you are not all that yourself.
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March 2023 by Miae Sa
The woman looks like owner was very rude. It's impossible browsing the products. She's staring you and shouts "What are you doing!!!" even after the purchase. Should we have to leave right away? If you waited, it could lead to another purchase. Though the other staff was kind.
