July 2023 by Travel with Hamza
Great shopping place we chose things from there but too long line of customers , no more counters for rush time
July 2023 by Bryan D
Went on a weekday, so the store was clean and racks weren't destroyed. Not a ton of staff. So if you have a question, you'll probably have to go to the checkout area. If you're old enough to check a Google review, you're old enough to figure out most clothing store questions all by yourself.If you're looking for clothes you can wear a season and toss it afterwards, this is a good option.
July 2023 by Renuka Srihasam
Worst return service,, worst experience, would never shop again ?, cancelled my account with my them
March 2023 by Praveen Gowda I V
Worst staff ever. The manager here has hired the worst racist staff to run the store. The lady at the fitting room at the back is a racist person who shouldn’t be working here or in any customer facing job.
November 2022 by Product Guide
Racist staff (CASHIERS). I was in the check out line with a friend and the cashiers there were calling everyone before us. By the time it was our turn, we stood there for good 10 minutes waiting to be called, while the cashiers were busy chatting with each other. There were three cashiers! One had a customer and two didn’t, so we thought either of them will call us, but they didn’t. Instead we saw the two cashiers were looking at each other waiting if the other one of them will attend us, thereby ignoring us completely. While we observed this happening, in no time there was a big line behind us. So instead of waiting there anymore I just went ahead on the counter to get my things checked out. The cashier didn’t even care to greet me, let alone apologize! RUDE! MANNERLESS! RACIST CASHIERS! I was so furious that I wanted to call the manager, but neither of us (my friend and I) wanted to escalate the issue. I won’t be surprised if the supervisors and store manager would be racist too, looking at the “Quality” of the staff they hired for their third grade store.Never going to Forever 21 again, ever. You guys just lost a loyal customer.
November 2022 by Emma Tam
I loved shopping here! This was my first time here, and they had many cool pieces of clothing. I bought some stuff myself, as they have varieties of shirts, jackets, socks, pants, etc. I will definitely try to come back.
August 2022 by Sudha Vijayakumar
Very very bad experience. I went to this shop to purchase a handbag along with my mom. My mom who is 50+ spilled few popcorn on the floor by mistake. The staff at the shop gave a very furious look, asking who did this. I admitted it was us by mistake and apologized. When I was ready to bill, the same lady was billing and shouting at her staff about sweeper, showing the heat to me. I asked her if she want me to clear off the mess, she shouted yes and gave me the tissue. I cleared the floor and asked her about trash. She said thanks again loudly. Expected more kindness for customers. Never experienced this anywhere!!
July 2022 by Md. Nazrul Islam
Its too weird that, they do not have anyone in order pick section. I waited in order section for a while. Then they asked me to wait in line for regular register. There were no point to wait me in 2 places about 40 mins for online quick pick. When asked the casher she was rude. Very bad customer service i have seen ever.
June 2022 by gr8 videos
They have great offer on nice trendy clothes. The quality is good. Cheap and affordable clothes. Loved them. You can also get a denim jacket there just for 26.97
May 2022 by Sudha Arulmani
Very very bad experience. I went to this shop to purchase a handbag along with my mom. My mom who is 50+ spilled few popcorn on the floor by mistake. The staff at the shop gave a very furious look, asking who did this. I admitted it was us by mistake and apologized. When I was ready to bill, the same lady was billing and shouting at her staff about sweeper, showing the heat to me. I asked her if she want me to clear off the mess, she shouted yes and gave me the tissue. I cleared the floor and asked her about trash. She said thanks again loudly. Expected more kindness for customers. Never experienced this anywhere!!
May 2022 by Alexander López
My wife is always excited when shop at the store in Milpitas Mall.So is a nice place with clothing for Ladies.
May 2022 by abrena martin
Nice it's changed and the clothes are fun for all and I mean for All sizes. Thanks Forever 21.
April 2022 by Sneha Kudli
Had an unfriendly experience. They don’t have dressing rooms to try out. The staff is very unfriendly and unwilling to help. Bought jeans without trying since their dressing rooms are closed, and they don’t fit so went back to return but they wouldn’t take it saying something about internet not working. Strangely though their billing system was working fine without internet, just not the return system. Wasted time and fuel to drive all the way! And I guess I’m out the money since my return window closes soon.
April 2022 by Yvonne Seniga
I went in with my granddaughter to find some clothing that she needed and she found a lot of things the store is humongous they have everything I was really surprised that they had clothing for larger size women I was even able to find clothes for myself which was amazing I was really happy they were really cute fashionable clothes too so besides getting my granddaughter everything she wanted including her accessories her glasses and purses and shoes I was able to get everything but I would have wanted it to know that I wanted it ended up getting things that I want it and that was it great place to shop they have men's clothes also great job forever 21
March 2022 by Alana Patterson
Great place to shop for plus size women's and great customer service
