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January 2024 by Claudia Ortega
We buy mattress on the pass. They still very good. We purchase again because our needs change. The service was excellent day just not trying to sell it. They tried the best for you accommodations to get what you need know what they want to sell no pushing. Price are a little bit higher than other places, but if you look for good quality for long-term, this is the place that I would really recommend
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January 2024 by maurice harvey
Definitely satisfied with my experience in the store. Alex was amazing and made the entire journey a worthwhile experience. I’m excited to try out my new bed when it arrives!
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January 2024 by Vivian Luong
Michelle was so informative and professional when showing my aunt and I around her store. She was very attentive and patient with us. Michelle was so lovely and pleasant so I enjoyed talking with her during our visit! I definitely recommend anyone who needs a new mattress to come to the Mattress Firm in Milpitas to meet Michelle. ?
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November 2023 by Don Satow
The guy was friendly and helpful. He was quick to answer any questions I had without feeling like he was pushing me to buy a mattress when I just wanted a good pillow. On the good side, this approach led me to retry the purple mattress with the better toppers on them and when I will buy a new I will again think about their mattress as long as it has the proper topper.
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October 2023 by Bobbie Jutras
Michael met me when I walked in the door. He is excellent! Really knows his stuff about all of the different mattresses that they carry. He took the time to explain to me the differences between the models I was considering. Not pushy at all, love that! If you need a mattress, go see Michael in the Milpitas store. It was the best experience I've ever had when buying a mattress
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October 2023 by Antony Ellington
The salesman was very helpful very knowledgeable and very personable. Read me as soon as I came in made me feel welcome. Thank you again
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September 2023 by Lusinda Patino
Thank you to Michael for a great experience! I’ve purchased from this same Mattress firm before and it is always a great experience with him! Thank you!
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September 2023 by Lucy P.
Thank you to Michael for a great experience! I've purchased from this same Mattress firm before and it is always a great experience with him! Thank you!
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September 2023 by Elias Karkar
The store Manager, Michael, and his crew are great! Michael is very knowledgeable and gave my family and I great deals on a few mattresses over the Labor Day holiday. I trust to only do business with Mattress Firm as they are very transparent and honest people.
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September 2023 by Suruj Deka
Had a great experience shopping here, mainly because of Michael. Ask for him when you go there - genuinely wants to help you find the right mattress for you!
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August 2023 by Brittany Sharma
Definitely recommend this place to anyone searching for a bed. Michael was extremely helpful and knowledgeable. Especially since we just moved into our apartment last night and everything has been a little chaotic, we really appreciated everything he did for us. He made it super easy to get our bed. Delivery is next day as well. Our experience was perfect.
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August 2023 by George Briones
Great place to buy. Sleep experts are well trained and are very professional.I wish all sales people were as good and knowledgeable as these guys are.Won’t buy a mattress anywhere else.
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July 2023 by BJ Ballard
George was very knowledgeable and helpful with recommendations finding me the best bed for my budget and sleep style. Delivery the next day was a real perk.
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June 2023 by Nicole D.
I just want to give a big thank you to the manager Mike for his Great customer service! I bought a bed I THOUGHT I liked and I was wrong lol. I came in a couple days after purchasing and I was helped by Alex the mattress guru lol. He knows his stuff! Taught me a lot about mattresses, I didn't even know that much went into a mattress lol. I tested out some new beds, came back the following week and Mike was able to do the switch for me. Super fast and super easy. Thanks again, me and my back are happy :)
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June 2023 by Gita Avadhany
Our trip to the store was successful, good and fast. We told Alex what we were looking for and he explained the different types of firmness, had us test the mattress and we sealed the deal. He was knowledgeable and efficient in pointing us to the right product.