-
September 2023 by GIGI GRIFFIN
Our goto location for HoCo dresses! Lots of colors and styles to choose from, helpful sales people and easy dressing room access! Other cute clothes as well but definitely a destination store for HoCo dresses!
-
September 2023 by GiGi G.
Our goto location for HoCo dresses! Lots of colors and styles to choose from, helpful sales people and easy dressing room access! Other cute clothes as well but definitely a destination store for HoCo dresses!
-
August 2023 by Lucy Ramirez
Service is so SO slow. If you’re buying like two dresses you’ll be in line for a while as only one cashier rings everyone up slowly. While the rest just walk around.
-
June 2023 by Alaia A.
The manager here has the worst attitude I've seen. She got defensive when I asked her a question about returns, proceeds to change her tone and giving aggressive dirty look when I asked her to clarify something she said. Then the rest of my time shopping I noticed she's kept that vibe, doesn't smile or act friendly towards anyone. Bad energy at this store.
-
December 2022 by Loka Y.
they have so many cute dresses and theyre so sweet, like any other store jst clothes is more party dressed like!! i got my dress here and its so cutee
-
November 2022 by Ter L.
I love me some Windsor. This is the perfect spot if you are in need of something girly, dressy, and fun- all at a cost that won't break your bank!! BUT, I'm sure you're wondering why the 2 stars... While the whole idea of Windsor is amazing, the options available in store is very minimal. Sizes are extremely limited for those who aren't a small. The store is a cross between looking organized at first glance, yet being chaotic with dress straps intertwined with multiple hangers. Positives: As mentioned above, the pricing ranges from affordable to possibly being a bit of a splurge depending on your wants & design purchased. There is literally something for everyone. With the store being extremely limited in sizes and designs, the Windsor website offers an array of colors and a ton more options. 2 stars overall factoring in everything mentioned above and the tough store policies. Items are apparently only held for an hour prior to being put back on the salesfloor. Dresses, for the most part, are final sale (SO TRY ON YOUR ITEMS BEFORE COMMITTING).
-
October 2022 by Stuti Tripathy
Worst customer service ever. Ive never seen someone as rude as the girl on the floor. Ridiculous customer service. She was clearly too lazy to do her job and was extremely rude. I would never shop from this place again. Absolutely dissappointed.
-
October 2022 by Brandy Larson
Wish I would have read these reviews. Got to store at 645 and was told they were closing in 5 mins. Drove all the way from Hayward .
-
September 2022 by Tamela G.
Bought 2 dresses, got home and one still has security device still on it. So frustrating!!
-
June 2022 by Maritza Ramirez
Terrible customer service. Young girl really rude and they close the fitting room an hour before the mall close. Good luck getting rid of your clothes of people can’t try on.
-
May 2022 by Natalie M
Stopped by the store at 7pm and doors were locked, no signs anywhere. Went on Google and saw the review below about them being short-staffed. That’s unfortunate, but the least you could do is leave a sign on the door and update your hours?? What a total waste of time and energy.
-
May 2022 by abrena martin
If you club wear, this is the place go. Only carry 3 sizes and limited selections. Maybe because it's prom ? but not impressed.
-
May 2022 by L R.
I like this store. I do. I spent hundreds of dollars here. However, I'm giving a lower review because the staff here have a poor attitude. I called before coming in and on the phone, the person told me they didn't have what I needed available and they sounded super rude. I went to the store anyway and saw they had plenty of things in stock! Not to mention, when I needed help last time finding something, whoever was handling it, had a horrible attitude. The people who work here don't seem to want to help customers find anything, when they DO have it available. If you have something available, why tell the customer that you don't have it? It takes time to drive to the mall so I don't want to waste a trip to come here and not be helped. I don't often call this store. I wonder if they ignore or block calls, I called to see if my item was still on hold, no one ever picked up the phone the next day. I used a different phone to call, someone picked up! It was irritating because I could have just picked up my item sooner. Turns out, they never put my item on hold at all. Why ignore customers calls and requests? I don't understand.
-
April 2022 by Lizeth C.
I'm not sure if they where having a bad day but acting like a total b**** is a no no was looking for cute dresses for my daughters to wear to a wedding and the service was not good
-
February 2022 by Vanessa Gutierrez
Last time I came in I couldn’t try items on because they were short staff. Today I walked in at 7pm and The lady came over and said we’re closed and I was like wait you guys close at seven and she’s like yes tomorrow we open at 11am. And so she walked me out and then I go out and quickly look online and both Google and the website say 8 PM they close today Friday. All other stores were still open except for Windsor.
